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Comfort Inn Shelby
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Reviews (390)
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All reviewsopen hourspool and hot tubsmall townchoice hotelstruck stopbiscuits and gravyvery nice place to stayhighly recommend this hotelrv parkpizza hutan overnight stayup to dateexercise roomclean roomsfront desk staffwafflesking suite
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312 - 317 of 390 reviews
Reviewed 12 September 2013

This was the finest Comfort Inn I have ever encountered.
I stayed in the new wing. The room was outstanding...impeccably clean and modern with an outstanding bathroom and every amenity. Free parking and WiFi and a complimentary breakfast were included. There is even an onsite casino.
There is still some construction in the parking lot, but it did not interfere with a very enjoyable stay.
Staff were very professional and welcoming.....I showed up without a reservation and was treated very well.
This hotel is a gem.

Room Tip: Ask for a room in the new wing.
  • Stayed: September 2013, travelled solo
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2  Thank Nigel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve B, General Manager at Comfort Inn Shelby, responded to this reviewResponded 30 September 2013

Nigel G: Thank you so much for your kind comments. I will definitely pass them along to our staff! I see you have several reviews and when you rated us as one of the finest Comfort Inn you have stayed, that means awful lot to us. Our Mission statement says " Genuine hospitality from genuine people committed to providing comfort and service" That is our goal each and every day for every guest we encounter!

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Reviewed 9 September 2013

Stayed here on our way to Glacier National Park and it was a great hotel. Rooms were clean and smelled nice, no noise from other rooms or outside. Reviews from other sites warned about train noise in Shelby, but we heard nothing so I don't know where they stayed, but they should have stayed here! Beds were comfortable and WiFi was great for us to do a little research on hikes in the area. Cookies in lobby at check in were yummy and freshly made. Staff was very friendly and helpful.

  • Stayed: August 2013, travelled with family
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2  Thank zazuzoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve B, General Manager at Comfort Inn Shelby, responded to this reviewResponded 17 September 2013

zazuzue: Hope you enjoyed your trip to Glacier Park! On behalf of the Comfort Inn staff I want to thank you for staying with us. There has always been a concern about the trains going through town, but as you have seen, they do not cause any problems here at our facility! come again soon!

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Reviewed 4 September 2013

Great hotel for a 3-day stay and close to our destination at Glacier NP. The hotel does not look like much from the outside but the inside was beautiful.....felt like Ii was in an upscale, urban hotel. The price was good and the staff helpful and we loved the casino and bar. The rooms and the food area were very clean.

  • Stayed: August 2013, travelled as a couple
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3  Thank Denise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve B, General Manager at Comfort Inn Shelby, responded to this reviewResponded 17 September 2013

Denise M: Thank you for your comments about your stay with us. Currently we are undergoing construction across from our facility for the new RV park, so the outside looks a little unorganized. When it is finished in a month it will look quite impressive with the landscping and trees added. Stop in again soon, we would love to show it to you!

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Reviewed 4 September 2013

First stay here but won't be last. Had new king suite and the beds and pillows were the best. Room had great layout and a shower that did not need door or curtain. One of my favorite things was an a/c and heater that had a constant on for fan, just love that for sleeping. Great breakfast in a very nice setting. Only minus was 40in HDTV only got analog picture. Good wifi.


Stayed: September 2013, travelled as a couple
3  Thank SBrown1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve B, General Manager at Comfort Inn Shelby, responded to this reviewResponded 17 September 2013

SBrown 1949: Thank you for review on our facility. We have actually had several inquiries about the kind of beds we have because they are so comfortable. Our TV"s are actually 42"HD ready. When you stayed here we were having a few issues with the signal, but it has been corrected now and the picture is crisp and clear. Glad you enjoyed your stay and hope to see you soon!

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Reviewed 3 September 2013

We booked the Shelby Comfort Inn on line as a break point touring from Banff to Mt Rushmore. Unlike most of the town there was a green lawn refreshing the approach . The staff were excellent in helping out with a room change due to a minor issue and key non-function. In fact they provided a free upgrade. The small suite was very comfortable and well appointed. Beds and pillows were hard to beat and in house breakfast included a selection of fresh fruits. They offered guidance to close local eateries in one of which we had a very tasty, well cooked steak dinner very reasonably priced. Our happy experience was upset as my wife realised enroute the next day that her watch was missing and an email to Monica at the inn had it found and forwarded for us. With 3 tours of N America in the last 5 years this has been the best value nights accommodation by far despite the hiccups!

Stayed: August 2013, travelled as a couple
2  Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve B, General Manager at Comfort Inn Shelby, responded to this reviewResponded 17 September 2013

David H: Thank you for chosing us as your stopping point between Baniff and Mt Rushro. Glad to see that Monica took care of you right away. She is a fine example of the service that we strive for here at our facility. Hope to see you again soon!

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