This was the only trip we had for the summer, so we wanted it to be a good one. When I called to confirm our reservation, it is like I offended someone. Sorry, we know getting anything at the last minute in Yellowstone, is near impossible...especially on a weekend!
The owner checked us in, with little social interaction, just give me your money, and leave attitude. Meanwhile, the extra towels we requested at reservation time, were being ran out to the room by his wife. Great planning ahead...were we that important of a customer? The next day they forgot the extra towels again, so we just made due.
We seen on their website, they have patio, w/ BBQ grill to use. Totally not what we were thinking, right out their backdoor. What a mess! We cleaned it first, then used it...ONLY because we had bought our meat, and didn't want it to go bad.
Room was clean, but the beds are uncomfortable. Thin walls, so you heard the next door neighbors TV, or them talking. Very frustrating when you have to get up early, and drive the next day! If I treated my customers where I work like this, I wouldn't have a job!!!
I guess next time I'll listen to my husband...you get what you pay for!
- Also Known As:
- Golden West Hotel
- Golden West Motel West Yellowstone, Montana