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“A mixed bag with value”

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Yellowstone Country Inn
Reviewed 11 August 2014

The good stuff: Large rooms,Great HOT water, walking distance to main part of town, Quiet,
Good value for your dollar and OK decor. Climate control worked great. Many different type of rooms available (kitchenettes, bedroom, suites)
Remodeling efforts were underway everyday, we were there..
Cons:
Old and very tired rooms, peeling paint, broken (cracked) window, cracked mirror, sticky door. The swimming pool half full but full of algae. Attached Lounge and restaurant wasn't open.

Room Tip: The value was exceptional and after a year of remodeling, this may be a exceptional find. Like I sai...
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  • Stayed: August 2014, travelled with friends
    • Value
    • Rooms
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2  Thank RecentlyRetired08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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40 - 46 of 87 reviews

Reviewed 29 July 2014

We had a 1-night reservation. Hotel was over-priced. Check-in time was 3PM. We arrived 2 hrs early (1PM). Manager/Owner was sitting in the lobby. Told his clerk not to check us in till 3PM. Would not even check if they had a room or not. Said his policy was no check-in till 3PM regardless. Felt like I was talking to the Post Office, not a business. Spent a week in the area, stayed in 6 different motels. Everyone was willing to and let us check in early if they had a room. I can understand if the room was not ready. We would have waited. But he refused to even see if there was a room available.

We left and went to the Best Western Inn down the road that had us checked in and in our room in 10 minuted - without a reservation. We lost our money on this crappy hotel because the room could not be cancelled but we did not care at that point.

Do yourself a favor and sleep in your car if you had to.
PLEASE DO NOT PATRONIZE THIS BUSINESS AT ANY PRICE.
WE CONSUMERS NEED TO VOTE WITH OUR FEET.
IN A POPULAR TOURIST TOWN LIKE WEST YELLOWSTONE, THIS IS THE ONLY POWER WE HAVE.
PLEASE TAKE YOUR BUSINESS ELSEWHERE.

Room Tip: The best room in this hotel is one in a different hotel in town - any hotel - please do not give thi...
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  • Stayed: July 2014, travelled as a couple
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1  Thank gopi m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

Just checked in and yes the rooms are spacious but very over priced for the quality. If I'm going to pay this amount for a hotel I expect everything to work. Our ceiling fan doesn't work and the receptionist told us to go find another hotel if we weren't happy. I'll be talking to the manager in the morning.

Room Tip: Don't stay here is my tip.
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  • Stayed: July 2014, travelled with family
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2  Thank Josh A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2014

This hotel was the worst we have ever stayed at! Our family had 2 rooms, one had to switch room 3 times before it was even remotely acceptable to stay in. We both would have checked out and stayed somewhere else, but the town was booked up. Rooms were old and in very bad shape. In one room the bathroom sink pipe was being held up by a small piece of wood and there was a plastic bag wrapped around the pipe. The bottom of the cabinet was soaked, probably from the leaking pipe they wrapped. The molding around the door was half missing and I am sure that you could stick your finger in by the lock and open the door without a key. Carpet was torn, air conditioners were banged up and metal sticking out far enough to trip and hurt someone on the outside. The pool was not in use, it was half drained with green water and garbage floating in it. In the morning at check out there was a note on the lobby door that said the desk person was working 2 hotels so to leave the key in the lock box right next to the door. She left her phone number if there was anything needed. The lock box was wide open and all the room keys (hard keys, not plastic key cards) were there for anyone to take. We could have easily gone into any of those rooms! It made me very afraid to know that someone could have had a key from the night before and been waiting in our room when we checked in and killed our entire family. What kind of security is that?!?!?! They probably had the note on the door so that they did not have to listen to the complaints in the morning. They are probably so used to receiving complaints, this is their way to no have to give discounts or refunds. They need to condemn this place. We paid $200 for each room here. They could not pay ME enough to stay here again.

  • Stayed: June 2014, travelled with family
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2  Thank Michelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2013

The location was perfect. The service was not that great and the availability to the office for information and check-out was nil. Won't stay there again for the price. Would not recommend staying at end of tourist season.

  • Stayed: September 2013, travelled with family
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Review collected in partnership with Easytobook.com
2  Thank Theresa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2013

It is a small motel, among many others in this town, and doesn't really have anything which would make me think it's better than any. The condition of the rooms was pretty tired - the mattresses and all the fittings in the room felt pretty old. The tap in the basin was broken and they couldn't do anything to fix it. The heating in the room was pretty low too. It didn't add to a comfortable stay by any stretch of the imagination and the rude girl at the front desk didn't make matters any better. They didn't have anything for breakfast either. I stayed there to be close to the park, and that purpose was served - so I am happy that I had to only spend the night in the room. Wouldn't come back to this place.

  • Stayed: September 2013, travelled as a couple
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Thank trottheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2013

For $158, I expected a decent stay! NOT SO. There was barely room to walk between the beds that faced each other across the room. One bed had a TV on the vanity next to it. No lamp or room for one. The bathroom was nasty, tiles falling off in the shower, black stuff growing out of the cracks, a bare bulb for a ceiling light, small old scratchy towels. Knobs broken off on the vanity. Hot water? Forget it! A trickle of warm followed by cold water and more cold water. I will not stay here again.

  • Stayed: September 2013, travelled with friends
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1  Thank cleo1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Yellowstone Country Inn

Address: 234 Firehole Avenue, West Yellowstone, MT 59758
Region: United States > Montana > West Yellowstone
Amenities:
Free Parking Kitchenette Suites
Hotel Style:
Ranked #7 of 7 B&Bs / Inns in West Yellowstone
Price Range: £114 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Yellowstone Country Inn 1.5*
Number of rooms: 44
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Also Known As:
Yellowstone Country Inn West Yellowstone, Montana

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