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Yellowstone Park Hotel
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Reviews (616)
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All reviewsyellowstone parkcontinental breakfastwest entrancenice hotelfrozen wafflesroom was cleanwould stay here againindoor poolthe wi fithe breakfast areadiscovery centerthe location is perfectfront desk staffking bedstayed here for nightsin townshops and restaurants
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398 - 403 of 616 reviews
Reviewed 6 October 2013

This hotel is close to the exit to Yellowstone.
We stayed 3 nights in this hotel
The rooms are spacious and the staff is friendly.
The indoor swimming pool looks like you are in a parents home but other services are better.
The breakfast is like other free breakfast in this kind of hotels.

Room Tip: Take a room in a high floor far from the elevator
  • Stayed: September 2013, travelled as a couple
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2  Thank benjaminModiinIsrael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evan_Tennant, Manager at Yellowstone Park Hotel, responded to this reviewResponded 13 May 2014

Greetings,
Thank you for taking the time to review your recent stay with us at the Yellowstone Park Hotel, we really appreciate it. We are thrilled to hear that you found the staff friendly and the room spacious. We hope that you can make your way back to West Yellowstone and stay with us again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2013

The hotel is clean and well maintained, the staff is courteous and friendly, the amenities are entirely serviceable, and the location is perfect for visiting the park. However, the walls are so thin that you can hear every word said in the room next door. Obviously management is aware of this, because they have a placard in the room advising that earplugs are available at the front desk.

  • Stayed: September 2013, travelled as a couple
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2  Thank Olive2273
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evan_Tennant, Manager at Yellowstone Park Hotel, responded to this reviewResponded 13 May 2014

Hello Olive2273,
Thank you for choosing to stay with us at the Yellowstone Park Hotel and for leaving us a detailed review of your recent stay. We love to hear from all our guests and strive to continually improve our service and facility. We apologize for the noise, we are always working to make changes to serve our guests better and have noted your comments. Thank you again, we hope that you come stay with us again very soon!

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Reviewed 23 September 2013

Four adults stayed in one room with two queen beds on September 13 through September 15. The room was clean, the bedding was nice. There is a coffee maker, fridge and microwave oven in the room. The bathroom was large enough for two adult females to put their make up on at the same time without being in each others way. The free breakfast was okay. Bagles, pancakes when there was batter, cold ceral, oatmeal and toast along with morning beverages. You are right next to Grizzle World and walking distance to town. They offer free ear plugs if you need them, but I brought my own so I'm not sure if ear plugs were needed or not. Seemed pretty quiet at night. I would stay here again. Staff was very helpful and friendly. Bring you swimsuit. There is a hot tub and pool that looked pretty nice.

  • Stayed: September 2013, travelled with family
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Thank Jodi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evan_Tennant, Manager at Yellowstone Park Hotel, responded to this reviewResponded 13 May 2014

Hi Jodi,
Thank you for the excellent review, we are so glad you chose to stay with us at the Yellowstone Park Hotel. We are thrilled to hear that you found your room to be clean and nice, that means a lot to us. We will pass along your compliments to our staff. Please come stay with us again anytime!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2013 via mobile

Hotel is clean and tidy.
Nice fancy lobby and front desk.
WiFi was just barely functional (I.e email and very basic browsing).
Breakfast is average, was served in an overly crowded breakfast hall when we were there.

  • Stayed: September 2013
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1  Thank amit b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evan_Tennant, Manager at Yellowstone Park Hotel, responded to this reviewResponded 13 May 2014

Hello Amit,
thank you for your review of your recent stay at the Yellowstone Park Hotel. We really appreciate it. We are sorry to hear the WIFI was slow, we have noted your comments and will work to make improvements to the speed and our breakfast service. We hope that you make it back our way again soon!

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Reviewed 14 September 2013

Only a staff that consistently tried their best avoided the "Terrible" rating. Booked and prepaid through Orbitz. I'll never make either of those mistakes again. We were treated like second class citizens from the beginning; probably because of company policies regarding Orbitz bookings.

Impossible for me to believe that at 2:30 in the afternoon the only available King Room was next to the elevator on the middle floor. When I admitted that I'd consider two queens, they offered us a room across the hall from the vending/ice machines. When I rejected that and picked an end-of-the-hall 2-queens that was being cleaned, I had to virtually demand the change; then they left us sitting in the lobby for nearly an hour until I reminded the relief staff that started at 3:00 why we were just sitting there.

So the wonderful room that I picked had a toilet that alternately dripped and refilled, a refrigerator that hummed until it buzzed, a clock with no illumination, mattresses that bruised my shoulders and no available electrical outlet at the desk.

Did I mention that the just adequate continental breakfast was served in a room that the fire marshal should inspect for occupancy limit? And all this for only $197.91 per night, prepaid.

Room Tip: A good room would be in another hotel.
  • Stayed: September 2013, travelled as a couple
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1  Thank decatur_dug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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