This is a typical, average Best Western. It is expensive for what you get, but then it is only 3 minutes from the wet entrance to Yellowstone National Park. The room were clean and comfortable. The room came with a refrigerator and microwave. The internet is horrible. It is slower than dial up. This is by the far the worst internet service that I have ever had, anywhere in the world. I am also not exagerating either. The eployees are not friendly, do not smile and do not make you feel welcome (with the exception of the young lady at the front desk who helped us with checkout this morning (7-11-14). the older woman who was with her would not smile at all. The same goes in ehte evening. Not very helpful and it seemed as if we were doing them a favor by checking in to the hotel. You could tell by the attitude of the employees that they did not really care about anything. they took no pride in who they work for or te company the work for. This has to be on the owners. the breakfast is a typical Best Western Free breakfast. Some hot items, some cold items, bad coffee. The presentation of the buffet was pretty sloppy (even for Best Western) with the hot items being piled on top of each other (Denver omlettes). There was no one in site to restcok the items either, alothough they did not run out while we were there (although they were close and the bottom of the pile was not very appetizing). The buffet only runs from 6:00-9:00 am which in our opinion is a little short on time length as most freebreakfasts typically run from 6:00-10:00. I would have rated this higher if they had any sembalence of what an internet connection is (I would be happy to pay for it too) or if the employees seemed to care.
- Official Description (provided by the hotel):
- Three-story Hotel built on the site of original hotel, located within 2 blocks of west entrance to Yellowstone Nat'l Park. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Desert Hotel West Yellowstone
- Best Western West Yellowstone
- West Yellowstone Best Western
- Best Western Desert Inn West Yellowstone, Montana