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“Bison in the room above”

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Holiday Inn West Yellowstone
Ranked #7 of 39 Hotels in West Yellowstone
Certificate of Excellence
GreenLeadersBronze level
Williamsburg, Virginia
Level Contributor
94 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Bison in the room above”
Reviewed 23 May 2014

Plus side: Very large room, at least 45 x 20, with two queen beds, comfortable sitting area with couch and club chair, fridge, microwave, and walk-in shower. Central location, can walk to restaurants--but town is small and all hotels are in same central location.
Minus side: Lots of noise from room above, could hear every leaden step. If you stay here, ask for the top floor. Expect to check in at 4:00pm if hotel was full the nite before. You would think the managers would staff up with some p-t maid service staff to handle the season rush. Check out is 11:00am. So when you stay one nite, that means 19 hours for $228 for the cheapest room.
Did not try the restaurant or casino.

Room Tip: Stay on the top floor to avoid noise from the room above.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ed C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evan_Tennant, Manager at Holiday Inn West Yellowstone, responded to this review, 27 May 2014
Hello Ed,
Thank you for staying with us at The Holiday Inn West Yellowstone and for sharing your thoughts with us. Guest feedback allows us to keep our finger on the pulse and identify areas where we can make improvements. We are glad to hear you found the room large and comfortable, and that you were able to enjoy some time in West Yellowstone. We are sorry about the noise and appreciate your corresponding room tip, we will talk with our facilities team about the volume level from guests above. Thank you again for your review, we hope that you make your way back to see us soon!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (154)
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English first
West Yellowstone, Montana
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 May 2014 via mobile

Absolutely WONDERFUL hotel with the most courteous staff! We had a horrible experience with another hotel here in West Yellowstone, so we came to this hotel last minute, hoping they had a room available for us at a decent rate. We told them what had happened at the other hotel and they gave us a room for the same price as the other hotel! Newly renovated, huge rooms with a fridge and microwave! You won't be disappointed!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bh527
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evan_Tennant, Manager at Holiday Inn West Yellowstone, responded to this review, 12 May 2014
Hello bh527,
Thank you so much for the great review and for taking the time to share your thoughts with us. We are thrilled to hear that you enjoyed our staff, rooms and location so much. We would love to have you back anytime! Safe travels.
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Billings, Montana
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 May 2014

We had a great, recently updated corner room with large windows. There were two comfy beds as well as a couch and easy chair with ottoman. The room also had a fridge and microwave. It is nicer than most Holiday Inns and the staff is friendly and accommodating. The hotel is near shops and restaurants.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank janadian3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evan_Tennant, Manager at Holiday Inn West Yellowstone, responded to this review, 5 May 2014
Greetings Janadian3,
Thanks for staying with us at the Holiday Inn West Yellowstone and for leaving us a splendid review. We are so glad to hear that you found your room to be large and comfortable. We appreciate all your compliments and will make sure to pass them along to our staff. Please come back and stay with us again very soon!
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ormond beach
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 April 2014 via mobile

Went for 2 nights Easter weekend. Staff was friendly and gave recommendations for restaurants. There were 2 of us and room was spacious with 2 beds and a sofa. Microwave and fridge in room. Reasonably priced. Would stay again.

Stayed April 2014, travelled with friends
Helpful?
Thank sabella524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evan_Tennant, Manager at Holiday Inn West Yellowstone, responded to this review, 28 April 2014
Hi sabella524,
We really appreciate your review and your choice to stay with us at the Holiday Inn West Yellowstone. Thank you for noting the friendly service and spacious rooms, we will pass your comments along to our staff. Please do come stay with us again. We would love to have you back!
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Shanghai, China
Level Contributor
34 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 26 March 2014

I had stayed in the hotel for 4 nights to visit the yellowstone and grand teton np.
Rooms is clean and big just as the standard of holiday-inn. The price is ok compared to quality.
There is also a resturant and small casino in the hotel.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Walktoofast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn West Yellowstone, responded to this review, 11 April 2014
Dear Walktoofast,

Thank you for taking the time to write your review following your recent stay. We strive to provide our guests with an extraordinary experience and we are pleased to have the opportunity to do that for you during your visit with us. Your positive feedback makes it all worth our efforts.

Thank you for staying with us and we hope to have the opportunity of hosting you again.

Sincerely,

Connie D
Case Manager
IHGCare
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Helena, Montana
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 February 2014

hard to give a accurate review, the hotel is under renovation, but still open for business. Reconstruction noises started at 8 sharp the first morning, then 7:15 the second day. You can see why they are renovating, little things are starting to go. But the staff was wonderful, everything was clean and nicely furnished, they graciously allowed a very late check out our final day (we were skiing and it was nice to get another day in and then shower before the road). My guess is that by this summer they will have a 4-5 rating.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lakehost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn West Yellowstone, responded to this review, 13 March 2014
Dear Lakehost,

Thank you for giving us the opportunity to be of service to you. We are pleased you did enjoy your stay. We appreciate you calling out our wonderful staff and clean and nicely furnished rooms. We hope we have the opportunity to host you when our renovations are complete. Once again, thank you for your review. Thank you for staying with us, and we hope to have an opportunity to serve you again.

Regards,

Brenda J.
Case Manager
IHGCare
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Glenwood
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 February 2014 via mobile

This property is like other Holiday Inns. It is consistent with this brand you would find in any city. Clean, big rooms. The night we were there it was quiet and the bed was comfortable. The restaurant food was like the room, consistent with other Holiday Inns. I would not hesitate to stay here again.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank plyler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evan_Tennant, Manager at Holiday Inn West Yellowstone, responded to this review, 22 April 2014
Greetings Plyler,
Thank you for the great review! We are thrilled that we were able to meet your expectations and that you enjoyed your stay. Your comments are appreciated. We hope to see you in West Yellowstone again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn West Yellowstone

Property: Holiday Inn West Yellowstone
Address: 315 Yellowstone Ave, West Yellowstone, MT 59758-9527
Phone Number:
Region: United States > Montana > West Yellowstone
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Ski-In / Ski-Out Hotel in West Yellowstone
#5 Green Hotel in West Yellowstone
#10 Family Hotel in West Yellowstone
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn West Yellowstone 3*
Number of rooms: 123
Official Description (provided by the hotel):
This hotel is the premier destination for Yellowstone family vacations, memorable meetings, conventions, weddings, and corporate retreats. Amenities include renovated guest rooms and suites, indoor pool, hot tub, in room microwaves, mini fridges and free WiFi. Our full service restaurant offers Montana cuisine and a full bar. Open year-round. ... more   less 
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Also Known As:
Holiday Inn - West Yellowstone Hotel West Yellowstone
West Yellowstone Holiday Inn
Holiday Inn West Yellowstone Montana

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