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“Good location to visit Yellowstone”

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Holiday Inn - West Yellowstone
Ranked #6 of 39 Hotels in West Yellowstone
Certificate of Excellence
GreenLeadersBronze level
Level Contributor
52 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Good location to visit Yellowstone”
4 of 5 bubbles Reviewed 24 July 2014

This is a good location to use as a base when visiting Yellowstone. It is probably not on par with other Holiday Inns where we have stayed, but in this type of remote location, you have to consider
that it is at least as good as any place else in town. While it is located only a couple of miles from the west entrance to the park, be aware that you have at least a 40 to 60 minute drive to any of the main attractions in the park as the speed limit is 45 and usually runs at 35 to 40 mph.

There is a restaurant and bar on the premises. The food is a little bit higher than some restaurants, but it is on the premises and the food was as good as any other place in town. The pancakes at breakfast were very good. The staff was very accommodating and friendly. There is a pool and hot tub to entertain and wear out the kids after exploring the park. The location is important also because it is only blocks from the Grizzly Bear and Wolf Discovery Center which is a must see and you will probably see more Bears and Wolfs there than while in Yellowstone Park.

Room Tip: Use IHG points to save money (300.00 per day in July)
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank Casey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evan_Tennant, Manager at Holiday Inn - West Yellowstone, responded to this review, 4 August 2014
Greetings Casey,
Thank you for your review and choice to stay at The Holiday Inn West Yellowstone. We are very pleased to hear that you enjoyed staying and dining with us. We will pass your compliments along to our staff, they will be thrilled to hear them. We hope that your trip was great overall and hope you can make your way back to see us again very soon!
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832 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (151)
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Stockholm, Sweden
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 24 July 2014

In general the hotel was good but I had ordered a breakfast package and it turned out that it was only valid for me and not for my 16 years son. Also I had to choose a breakfast plate with coffee OR juice. For 323 USD a night you would Think that both coffee and juice was included. Other than that the hotel was quite nice and clean with a good location. The price was quite high though!

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Lars S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evan_Tennant, Manager at Holiday Inn - West Yellowstone, responded to this review, 30 July 2014
Hello Lars,
Thank you for staying with us at The Holiday Inn West Yellowstone. We are pleased to hear that we met your expectations in terms of the room and stay quality. Our rates are based on our dedication to providing a superior guest experience and by the regional seasonal demand. Summer time is our high season. Thank you for again for your feedback, we will make sure and note your comments for our discussion regarding improvements. We hope that you can make your way back to stay with us again soon!
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Dublin, Ohio
Level Contributor
403 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 bubbles Reviewed 24 July 2014

This is a fairly expensive but basic holiday inn that is situated just minutes from the west entrance to the park. They have an in house restaurant which serves a decent breakfast and the rooms are small but tidy. It is really a no frills place, but the location more than makes up for it. Also, in high season this was the only decent hotel that was available at short notice. Given that we spent virtually no time on the hotel except to get a good nights rest after hiking in the park, we had no complaints.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ness S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evan_Tennant, Manager at Holiday Inn - West Yellowstone, responded to this review, 30 July 2014
Hi Ness,
Thank you for your great review and for choosing to come stay with us at the Holiday Inn. We are very pleased to hear that you enjoyed your stay and dining with us. We wish you safe travels and hope that you can come join us again soon!
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Lehi, Utah
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 23 July 2014

I am an IHG club member, have stayed in many of the hotels in many locations. However, this one is just flat terrible.
Location is nice, yes. Very convenient for accessing the park. But there are plenty of other choices in the town, and that is where any positives stop. The air conditioning in the room did not work. Fan, yes. Cooling, no. The doors have gaps, we could see light all the way around at night and the door rattled, not a solid closed position.
We had a room at the end of the hall next to the exit door, which slammed all night as the door has no mechanism to keep it from slamming. It woke us up more than once.
Beds - horrible. I wouldn't even donate these mattresses to a shelter, they are that bad. Squeaky, lumpy and no support at all. The tiny couch is more comfortable to sleep on than the beds.
The bathroom toilet is what, 8 inches off the floor? The tub/shower sliding door is straight out of the 80s.
The T.V. didn't work. Call the front desk and they will give you a sob story of being in a dispute with DirecTV, so HD channels are very intermittent. Don't care. I paid for the room, get it fixed.
Then there is that cost - these rooms are $65 rooms anywhere else. I know it is the area, understand that. But paying over $300 per night is a joke at this place.
Sure, there is a little pool that the kids can have fun in. Small hut tub to soak in for a bit. And a sauna is always nice, but none of that is worth the price. And can be found at pretty much any other hotel in the town.
The on-premise restaurant is just as bad. The prices are outrageous and quality is below that of the McDonald's down the block.
Don't stay here. As a platinum IHG club member, I would rather stay somewhere else than get the points staying here. Holiday Inn should really be embarrassed to have this in their group. Motel 6 would be.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Brian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evan_Tennant, Manager at Holiday Inn - West Yellowstone, responded to this review, 28 July 2014
Hello Brian,
Thank you for your review of your recent stay with us at The Holiday Inn West Yellowstone. We apologize for not meeting your expectations in regards to service and room comfort, we have noted all your comments and will immediately take action to remedy all items within our control. Uncomfortable beds, noise issues, lack of working TV/AC and a less than acceptable experience while dining with us will all be addressed with our staff. We take guest feedback seriously and constantly use it as a tool to make needed improvements for all future guests. We thank you again for your detailed comments and wish you safe travels!
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Ithaca, New York
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 23 July 2014

Clean, updated, quiet room. Great walk in shower. Excellent service and food in the restaurant on site. Within walking distance to everything in town. Staff extremely helpful and friendly. Can't speak to the basic TV station issue. We didn't go to West Yellowstone to watch TV in our room. Spent all day, every day in Yellowstone and Grand Tetons National Parks. Room was on the third floor and extremely quiet. The best place we have ever stayed.

  • Stayed June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Lisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evan_Tennant, Manager at Holiday Inn - West Yellowstone, responded to this review, 28 July 2014
Hi Lisa,
Thanks for your review, we truly appreciate it. We are thrilled to hear that you enjoyed our staff and staying with us recently. We will make sure and pass your compliments along to our staff and the staff at the Branch Restaurant. We wish you safe travels and look forward to seeing you again very soon!
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Chicago
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 22 July 2014

Sure you pay for the location. The hotel was newly renovated and clean! They had new iMac computers! Towels and linens were abundant and fresh. They check the indoor pool daily and they have a sauna too! You can't ask for anything more. Who cares if there's no complimentary breakfast? C'mon folks those "free" breakfast are terrible anyway. Book it!

Room Tip: Upper level away from the pool or stairway.
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  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Cheak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evan_Tennant, Manager at Holiday Inn - West Yellowstone, responded to this review, 28 July 2014
Hi Cheak,
thank you for your review, and for choosing to stay with us at The Holiday Inn West Yellowstone. We are thrilled that you appreciated the recent remodel, we will make sure and pass that along to our staff. Your comments mean a lot to us, we are always happy to hear from a guest who enjoyed their stay and our staff. we hope to see you in West Yellowstone again soon!
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Minneapolis, Minnesota
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 17 July 2014

Great location, of course -- which drives the price of $350/night with taxes. However, at that price, I should think simple things like a welcoming 24/7 coffee pot would be in order. Rooms nice and clean. New walk-in showers are nice. Another negative -- only basic tv stations available. Feel totally "off the grid" with ONLY Fox News available. Good grief!!! Friendly, helpful staff.

Room Tip: All the same
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Green Features: Good. Appear to recycle. Reminds us not to need clean linens every day. Don't know what else to comment on, but site doesn't appear to want to accept my efforts at a review with out at least 50 words.
  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evan_Tennant, Manager at Holiday Inn - West Yellowstone, responded to this review, 22 July 2014
Hi Richard,
Thank you for choosing to stay with us and for sharing your feedback on your recent stay. We appreciate your comments on the new feeling rooms and room cleanliness level. We have noted every one of your comments and will discuss them so we can make improvements for all of our future guests, thank you for detailing your feelings. We hope that you can make your way back to see us again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn - West Yellowstone

Property: Holiday Inn - West Yellowstone
Address: 315 Yellowstone Avenue, PO Box 470, West Yellowstone, MT 59758-9527
Phone Number:
Region: United States > Montana > West Yellowstone
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Ski-In / Ski-Out Hotel in West Yellowstone
#5 Green Hotel in West Yellowstone
#10 Family Hotel in West Yellowstone
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn - West Yellowstone 3*
Number of rooms: 123
Official Description (provided by the hotel):
This hotel is the premier destination for Yellowstone family vacations, memorable meetings, conventions, weddings, and corporate retreats. Amenities include renovated guest rooms and suites, indoor pool, hot tub, in room microwaves, mini fridges and free WiFi. Our full service restaurant offers Montana cuisine and a full bar. Open year-round. ... more   less 
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Also Known As:
Holiday Inn - West Yellowstone Hotel West Yellowstone
West Yellowstone Holiday Inn
Holiday Inn - West Yellowstone Montana

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