We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Unfair service dog fees”
3 of 5 bubbles Review of Stage Coach Inn

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Stage Coach Inn
Ranked #28 of 39 Hotels in West Yellowstone
Rochester, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Unfair service dog fees”
3 of 5 bubbles Reviewed 29 May 2013

BEWARE this hotel charges $25 night for a service animal. When I inquired with the Manager he said we HAVE to take service animals but we can charge you. When I attempted to have a civil discussion and show him the ADA website he refused to converse. He was staunch that this is his policy. We will be filing a claim with the ADA. besides this issue the hotel was a nice place to stay, continental breakfast, rooms adequate and comfortable. The gentleman in the breakfast room was very kind.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jillykins945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StageCoachInnGM, General Manager at Stage Coach Inn, responded to this review, 30 May 2013
Thank you for taking the time to write a review from your recent stay at the Stage Coach Inn. As I stated to you in person, it is our policy to charge an additional fee for Pets and Service Animals, and we plainly state this on our websites and our registration information. It was refreshing to read that you had an otherwise pleasant stay and enjoyed the Expanded Contintental Breakfast including specific mention of the Breakfast Attendant. Thank you for choosing the Stage Coach Inn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

531 reviews from our community

Traveller rating
    126
    157
    110
    68
    70
See reviews for
143
236
23
2
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (111)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Minneapolis, Minnesota
Level Contributor
142 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 28 May 2013

Old west lobby, very friendly staff. Small but adequate room. Coffee served in lobby. laundry facilities. Has a clean spa in a charming add on. Includes breakfast. Right in town and a few blocks from Yellowstone Park west entrance.

Room Tip: Stay away from lobby area.
See more room tips
  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Curiousgal50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StageCoachInnGM, General Manager at Stage Coach Inn, responded to this review, 30 May 2013
Thank you for your review of the Stage Coach Inn from your recent stay. We appreciate your comments about our Western Theme, the Lobby, the Spa, and especially the friendly Staff. Thank you for choosing the Stage Coach Inn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Yellowstone, Montana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 May 2013

the hotel is incredible. and the people is just wonderfull. thanks to Mark and Mary.
the lobby is full of american old west spirit . the breakfast is good but is better for the company of the personal who works there.

  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jaime o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StageCoachInnGM, General Manager at Stage Coach Inn, responded to this review, 24 May 2013
Thank you for your review of your recent stay at the Stage Coach Inn. We were delighted to read your comments about the Hotel and especially the Staff that allowed your stay to exceed your expectations. Thank you for choosing the Stage Coach Inn and we look forward to serving you agian in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madera, California
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 13 May 2013

We have stayed at Stage Coach Inn 3 times now. This last time we had a VERY stressful check in. Before checking in we went to the Chamber of Commerce information building. The lady there suggested we ask for "Off Season Rates". So we did.....what a mistake!!!! We got such a lecture about their rates and the person lecturing us was the General Manager. At one point of his lecture he told us that maybe we should leave and find another Hotel!!!! Is that the way to treat paying customers? If one of his employees did that I bet they would of been fired immediately!! Anyway, after we got through all that, we decided to stay. The rest of our 2 day stay was very pleasant. All the employees were VERY nice and helpful. We never did see the General Manager for the rest of our stay.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lorrie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StageCoachInnGM, General Manager at Stage Coach Inn, responded to this review, 14 May 2013
Thank you for taking the time to write a review from your recent stay. I am admittedly concerned about your comments from a "stressful" check-in but, as I recall, you started the conversation by saying that the West Yellowstone Visitor Center would not recommend my Hotel and you were expecting a discount as a result so, if I misunderstood you then I apologize. I am glad that you enjoyed the rest of your stay and I appreciate your comments about the staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashua, New Hampshire
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 10 May 2013

My wife and I are doing a National Parks trip and have been staying in chain hotels for most of the trip. Decided to try a local flavor hotel for our 2 days at Yellowstone. Very good rate on their website and they even discounted 10% more at check in when I showed my military ID. We stayed in a Historic King room and while it was smaller than other rooms we have stayed in, it was very clean and extremely comfortable. Staff was the friendliest we have encountered on this trip and the location cannot be beat If planning a trip to Yellowstone the Stage Coach Inn is hard to beat

Room Tip: Like I said the Historic rooms are smaller than average but extremely comfortable. You are going to...
See more room tips
  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StageCoachInnGM, General Manager at Stage Coach Inn, responded to this review, 12 May 2013
Thank you for taking the time to write a review from your recent stay at the Stage Coach Inn. We were excited to read how you chose our Hotel as a change of pace from the Chain Hotels, and very pleased with your comments about the cleanliness of the room, the Staff, and the location. Thank you for choosing the Stage Coach Inn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
State College, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 May 2013

We stopped here on our way back to Pennsylvania! We enjoyed it so much we stayed 2 extra days! Has a nice convenient snow mobile renter right out of it also! So much fun! Clean rooms as well as cozy..

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kortney W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StageCoachInnGM, General Manager at Stage Coach Inn, responded to this review, 10 May 2013
Thank you so much for your review of your recent stay at the Stage Coach Inn. It is rewarding to see the results of our efforts to exceed your expectations, and we look forward to serving you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockton-on-Tees, United Kingdom
Level Contributor
144 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 30 April 2013 via mobile

Staff and guests very friendly, full of great ideas and so helpful. room and service brilliant. cannot fault it. We were there before the park fully open . Still lots to do in walking and viewing geysers.

Stayed April 2013, travelled as a couple
Helpful?
2 Thank Denise W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StageCoachInnGM, General Manager at Stage Coach Inn, responded to this review, 1 May 2013
Thank you for your review of your stay at the Stage Coach Inn. We were delighted to read your comments on the friendly and helpful Staff, and the Guestroom and Service you received during your stay. Thank you for choosing the Stage Coach Inn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these West Yellowstone hotels
0.4 mi away
Gray Wolf Inn and Suites
Gray Wolf Inn and Suites
#4 of 39 in West Yellowstone
4.0 of 5 bubbles 696 reviews
0.2 mi away
ClubHouse Inn West Yellowstone
ClubHouse Inn West Yellowstone
#10 of 39 in West Yellowstone
4.0 of 5 bubbles 677 reviews
0.5 mi away
Yellowstone West Gate Hotel
Yellowstone West Gate Hotel
#12 of 39 in West Yellowstone
4.0 of 5 bubbles 514 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Yellowstone Park Hotel
Yellowstone Park Hotel
#7 of 39 in West Yellowstone
4.0 of 5 bubbles 540 reviews
0.3 mi away
Explorer Cabins at Yellowstone
Explorer Cabins at Yellowstone
#2 of 39 in West Yellowstone
4.5 of 5 bubbles 664 reviews
0.1 mi away
Moose Creek Inn
Moose Creek Inn
#14 of 39 in West Yellowstone
4.0 of 5 bubbles 322 reviews
Show Prices
Show Prices
Show Prices

Been to Stage Coach Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Stage Coach Inn

Property: Stage Coach Inn
Address: 209 Madison Avenue, West Yellowstone, MT 59758
Region: United States > Montana > West Yellowstone
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 39 Hotels in West Yellowstone
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Stage Coach Inn 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
The Stage Coach Inn is a landmark hotel in West Yellowstone, Montana, originally built in 1948 to meet the needs of travelers and visitors flocking to the Park in their automobiles. Over the years the hotel has seen many changes and acquired a colorful repetoire of stories and myths - ranging from bullet-holes, billiards, secret gambling rooms, and even ghosts - but the one constant has been to provide superior accommodations and service to Yellowstone National Park visitors. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Ebookers, Hotels.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Stage Coach Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Stage Coach Hotel West Yellowstone
Stage Coach West Yellowstone
Stage Coach Inn West Yellowstone, Montana

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing