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“Excellent customer service!”
Review of Stage Coach Inn

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Stage Coach Inn
Ranked #29 of 39 Hotels in West Yellowstone
Reviewed 25 May 2014

My Dad and I stayed here on Friday and Saturday nights of Memorial Day weekend. We had a very friendly check in and were welcomed to the hotel by the front desk staff. Our room was clean and comfortable. We had plans to fish in Yellowstone early on each morning before the complimentary breakfast was open. The owner (?) at the front desk said that he would let the breakfast attendant, who usually arrives early, that we should be allowed to come in and get a quick bite to eat. Mark, the breakfast attendant, was gracious and helpful. He offered to fill our cooler with ice and got us on the road quickly for a great day of fishing. On the second morning, he, again, welcomed us, asked about our day of fishing, and had us sign his fishing journal that documents his guests catches. I would recommend this hotel for the warm, friendly feeling from the staff. You will feel more like family than a customer.

  • Stayed: May 2014, travelled with family
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2  Thank Kimberly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StageCoachInnGM, General Manager at Stage Coach Inn, responded to this reviewResponded 27 May 2014

Thank you for your review of the Stage Coach Inn from your recent stay. We truly appreciate your comments about the Friendly and Welcoming Staff, the Cleanliness and Comfort of the room, and your comments about our Breakfast Attendant being gracious, helpful, and going above and beyond your expectations. Most importantly, we loved your comments about how you were made to feel more like family than a customer. Thank you for choosing the Stage Coach Inn.

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253 - 259 of 574 reviews

Reviewed 8 May 2014

Great place, wonderful staff and the location is prefect next to the river. Good food, and you can walk all thru the town, or down by the river. The staff are friendly, warm, and help with everything. Prices are good compared to others in town

Room Tip: river view best
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  • Stayed: February 2014, travelled as a couple
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Thank C P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StageCoachInnGM, General Manager at Stage Coach Inn, responded to this reviewResponded 9 May 2014

Thank you for your review of the Stage Coach Inn from your recent stay. It was a pleasure to read your comments about the Friendly, Warm, and Welcoming Staff, the Location, and the Town of West Yellowstone. Thank you for choosing the Stage Coach Inn.

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Reviewed 7 May 2014

We stayed 3 nights at the Stage Coach Inn on a recent trip to Yellowstone. We enjoyed our stay, and would definitely stay there again.

The entryway is amazing, even better than the hotel photos show. We loved the way the stairway and entry have all the taxidermy, it did add to the feel of being in Yellowstone territory! Our room was well lit (very important to me) and the wall paper border and artwork on the walls kept with the local theme. Our room was well kept, very clean and not lacking in anything. We used the provided microwave and fridge while we were there.

A big thumb's up to the gentleman who is the breakfast room attendant. He was so helpful and friendly, and obviously took his job seriously. Everything was well stocked and clean. It was a pleasure to see him each morning. I'm sorry I didn't get his name.

The location can't be beat, only about a mile from Yellowstone, and there are many restaurants within walking distance. We usually stay inside the park, but since we traveled so early in the year there wasn't much available. I'm glad we found the Stage Coach Inn for our stay this year.

  • Stayed: May 2014, travelled as a couple
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Thank Cruising-along
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StageCoachInnGM, General Manager at Stage Coach Inn, responded to this reviewResponded 9 May 2014

Thank you for the review of the Stage Coach Inn from your recent stay. We appreciate your comments about the Hotel Lobby and the Grand Staircase, the Cleanliness of the Room and the Amenities, as well as your compliments about Mark - our Breakfast Attendant - being helpful and friendly. It was also nice to read your comments about the location. Thank you for choosing the Stage Coach Inn.

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Reviewed 8 April 2014

We just stayed one night out of season. The rate was attractive and we had read other reviews so were aware that there was refurbishment underway. The room was just as described, with a comfortable bed, breakfast was fine. We asked for advice on where to eat and went with the recommendation, which was a good choice. hope that it will all be ready for the summer guests as the location and layout are good.Pool was out of action.

  • Stayed: April 2014, travelled as a couple
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Thank Alison W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StageCoachInnGM, General Manager at Stage Coach Inn, responded to this reviewResponded 21 April 2014

Thank your review of the Stage Coach Inn from your recent stay. We appreciate your comments about the Room (and that it was "as described"), the Continental Breakfast, and the Staff knowledge of the area when making recommendations on where to eat. We are looking forward to getting our new Pool and Exercise room open soon. Thank you for choosing the Stage Coach Inn.

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Reviewed 21 March 2014

This place was disappointing. This was the 2nd year we stayed at the Stagecoach and both were bad. Pool and got tub were not operational, rooms were dated, breakfast was weak and staff were rude. We will not be back.

Stayed: March 2014, travelled with friends
1  Thank insurancedan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StageCoachInnGM, General Manager at Stage Coach Inn, responded to this reviewResponded 25 March 2014

Thank you for the review from your recent stay at the Stage Coach Inn. We apologize that you were disappointed by the lack of hot tubs - while we are constructing a new facility (with an indoor pool and exercise room), and for your disappointment in the Expanded Continental Breakfast, and for your poor experience with the Staff. It is our goal to exceed guest expectations, and we will make every effort to demonstrate improvement in the areas you noted . Thank you for choosing the Stage Coach Inn.

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Reviewed 18 February 2014

This lodge/inn/hotel was everything we wanted it to be, and more! It was rustically updated to feature a grand entryway/staircase with extraordinary taxidermy to give it a "hunting lodge" feel, which suited the Yellowstone area perfectly! My husband and I were traveling to the Yellowstone from Dallas, and were welcomed on a cold winter's night with a charming and cozy inn. The staff was SO friendly, and the rooms were beautifully decorated with Native American artwork and hunting-lodge esque light fixtures and wallpaper, though it still maintained its modern features, like a comfortable, clean bedroom and a beautiful bathroom and separate vanity area. Our favorite part of the hotel was the fireplace downstairs, that we gathered around each of the 3 nights we stayed there - drinking, eating and playing cards. It was a fun place to be greeted by other hotel guests, including families with young children, elders in church groups, and young outdoor enthusiasts. The price could not be beat, and we plan on returning to this inn on our next trip to Yellowstone!

  • Stayed: February 2014, travelled with family
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3  Thank CynthiaJ760
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StageCoachInnGM, General Manager at Stage Coach Inn, responded to this reviewResponded 19 February 2014

Thank you for your review of the Stage Coach Inn from your recent stay. We truly appreciate your comments about the Lobby with the Grand Staircase and Fireplace, the Friendliness of the Staff, the Décor and Cleanliness of the rooms. Thank you for choosing the Stage Coach Inn and we look forward to serving you again in the future.

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Reviewed 8 January 2014

That was my second time there - during the winter, for ski races.
This place is very good, right price, clean and located in the heart of the town. The breakfast is included and it is decent. The staff is very helpful.
The rooms have a good size (not huge, but comfortable); good bed, clean washroom/tube.
If you are a skier, they also have a very convenient waxing room, free for guests.
Many people who I talked to, said this place is better than the Holliday Inn (and cheaper!).

  • Stayed: November 2013, travelled solo
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Thank Leila M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StageCoachInnGM, General Manager at Stage Coach Inn, responded to this reviewResponded 10 January 2014

Thank you for your review of the Stage Coach Inn from your recent stay. We appreciate your comments about the Location, Cleanliness, Helpfulness of the Staff, and the Wax Room. Thank you for choosing the Stage Coach Inn.

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Additional Information about Stage Coach Inn

Address: 209 Madison Ave, West Yellowstone, MT 59758-9512
Region: United States > Montana > West Yellowstone
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 39 Hotels in West Yellowstone
Price Range: £55 - £224 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Stage Coach Inn 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
The Stage Coach Inn is a landmark hotel in West Yellowstone, Montana, originally built in 1948 to meet the needs of travelers and visitors flocking to the Park in their automobiles. Over the years the hotel has seen many changes and acquired a colorful repetoire of stories and myths - ranging from bullet-holes, billiards, secret gambling rooms, and even ghosts - but the one constant has been to provide superior accommodations and service to Yellowstone National Park visitors. ... more   less 
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Also Known As:
Stage Coach Hotel West Yellowstone
Stage Coach West Yellowstone
Stage Coach Inn West Yellowstone, Montana

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