We arrived 3.30 ish and were told our room would not be ready until 4pm....as stated on our booking form.We didnt have a problem with this and sat in the dining area adjacent to reception and waited.By 4.15pm we were still waiting so we asked the guy on reception whether our room was ready......he didnt really know, or appear to care ( he was the receptionist we spoke to on arrival ).Luckily his colleague stepped in and she informed us our room still wasnt ready but she could allocate us another identical room on a different floor which was ready !!!! Why the first receptionist didnt do this ????? Our room was spacious and comfortable though a little tired ....the whole place could do with a tidy up .....as could the receptionists !!We wouldnt recommend this hotel, there are other options in the area.
- Official Description (provided by the hotel):
- Located just blocks from Yellowstone National Park's West Entrance, we are a modern, amenity-rich "base camp" from which to explore Yellowstone National Park. Amenities include a free, limited continental breakfast, underground parking, suites, indoor pool, hot tub, in room microwaves, mini fridges, coffee makers and free WiFi. Open year-round. New to Gray Wolf Inn and Suites, is a complimentary electric charging station! It is located in our underground parking, and features two (2) Tesla vehicle charging units, and one (1) for other standardized electric vehicles such as a Chevy Volt, Nissan Leaf, or Toyota Prius. ... more less
- Reservation Options:
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- Also Known As:
- Gray Wolf Hotel West Yellowstone
- Gray Wolf West Yellowstone
- Gray Wolf Inn And Suites West Yellowstone, Montana