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“Clean Rooms/NO Breakfast”

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ClubHouse Inn West Yellowstone
Ranked #10 of 39 Hotels in West Yellowstone
Reviewed 24 July 2014

The location is great, the rooms were clean. However the breakfast was basically non existent. There was a busload of people staying the same night we did and the management was aware of this before their arrival date. They didn't have anywhere near the amount of food needed to feed the busload of people much less the rest of us staying there. Where you book months ahead of arrival they know exactly how many will be eating breakfast. When we complained they could have cared less.

  • Stayed: June 2014, travelled with family
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel
1  Thank Russell S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jschoenhard, General Manager at ClubHouse Inn West Yellowstone, responded to this reviewResponded 27 July 2014

Thank you for your comments, I am sorry to hear you were not pleased with our contiental breakfast. I know we do go in spurts when we get hit hard at times, espically if we have a large group staying with us. I will double check with our staff to see what we can do better.

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Reviewed 24 July 2014

Justin was extraordinarily helpful. He was eager to make out entire stay at Yellowstone as pleasurable as possible. He even went out of his way to make sure my diabetic daughter was safe and taken care of. To Justin, you represent the highest standard of customer service.

The hotel itself is nicely located in a quiet spot. It is very clean and inviting. It's a great value there. You can't choose better for the price.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank RunningFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jschoenhard, General Manager at ClubHouse Inn West Yellowstone, responded to this reviewResponded 27 July 2014

Thank you for staying with us, Justin does a great job for us and i will let him know about your comments. I hope you had a great vacation.

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Reviewed 24 July 2014

We unfortunately ended up going to hotels too late on our vacation. Though it was still only 8:00 PM, the clerk was able to share information about shopping and restaurants. Both clerks working that evening were very helpful and pleasant. We were fortunate the this hotel was just a few blocks from several great restaurants. One person in our party claimed that the water was too cold and not much pressure in the shower, but I personally can't attest to this. Overall, I liked the hotel and didn't have any problems at all. It was nice to get up in the morning and be able to get back into Yellowstone very easily.

Room Tip: No tips.....we enjoyed our experience there.
  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank 762beverlyh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jschoenhard, General Manager at ClubHouse Inn West Yellowstone, responded to this reviewResponded 27 July 2014

Thank you for staying with and and for your comments during your stay, I will double check the settings on our hot water heaters. We are located just a little over two blocks from the west gate entrance into yellowstone so we do have a great location to get you back into the park right away.

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Reviewed 24 July 2014

Let me start by saying we were part of a large tour group. We stayed here for 3 nights. I agree with other reviewers about the breakfast (and about how sweet and nice Shirley is!) but I knew this ahead of time so I wasn't surprised. I think simple fixes like fresh fruit (bananas, apples, etc... not just fruit from a can/jar) and higher quality/healthy muffins would be a good start to up your game with the breakfast offerings. There were some rowdy, non-English speaking teens using the pool 2 of the nights -- we had to leave both nights and complained the 2nd night. Great restaurant choices in the area (Madison Lounge, 3 Bears, Wild West Pizza...) and some really nice shopping. Nice meadow trail area by the RV Park to take morning walks/runs through. We even walked easily to the West entrance of Yellowstone to take our picture at the sign. All-in-all it was a nice stay.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank JMSPennsylvania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jschoenhard, General Manager at ClubHouse Inn West Yellowstone, responded to this reviewResponded 27 July 2014

Thank you for your comments, we are looking into other items that we should offer for our breakfast so i appreciate your suggestions on what we should be offering. I hope you had a great vacation.

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Reviewed 16 July 2014

Would just like to say that Shirley one of the receptionist at this hotel was extremely helpful and pleasant and couldn't do enough for you, a really lovely lady.

I am afraid the breakfast was something to be desired. Not good at all!!!!

The hotel is situated with easy access to Yellowstone Park, and there are some good restaurants near by.

We stayed two nights and hds a really lovely time.

Sandie V

Room Tip: Higher floors have less noise.
  • Stayed: June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Sandie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jschoenhard, General Manager at ClubHouse Inn West Yellowstone, responded to this reviewResponded 22 July 2014

Thank you for your comments, I will make sure to share them with Shirley. I apologize that you did not find our breafast acceaptable. We do offer pancakes, biscuts and gravey, fruit, breads, yogurt, etc and we are looking at offering other items in the future. I hope you had a great vacation.

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Reviewed 10 July 2014 via mobile

We stayed for three nights at this hotel. Four adults and four kids shared the family room. It had 2 beds and 2 pullouts - one twin and one queen. Although it was a very busy place, the staff did a great job keeping up - especially at breakfast time. They gave us a ton of extra towels and were so friendly to us!! Would stay there again!!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Shari I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jschoenhard, General Manager at ClubHouse Inn West Yellowstone, responded to this reviewResponded 22 July 2014

Thank you for making us your headquarters during your vacation in Yellowstone National Park. I appreciate your comments and will share them with our staff.

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Reviewed 9 July 2014 via mobile

Let's face it, if you go to Yellowstone in July with more than 2 people, expect to pay a lot for your hotel room if you want the necessary amenities. Great location outside West Yellowstone entrance and the town itself, although small meets all of your needs. Most importantly, the hotel room was clean and the the bed comfortable. Microwave and mini-fridge a definite plus. The Internet was inop, awful and terrible. In addition, couldn't get LTE or 4G service in room. Another feature I thought was nice was the washer dryer area, although we didn't use them.when it comes to free breakfast, you usually get what you pay for, but I thought the offerings were overall adequate. Kudos to the staff- nice, friendly and courteous. The staff in breakfast area were great!

Stayed: July 2014
Thank Sacco V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jschoenhard, General Manager at ClubHouse Inn West Yellowstone, responded to this reviewResponded 22 July 2014

Thank you for your comments. Unfortunalty, 4G in not availabe in the West Yellowstone area as we are about 100 miles from a city of any size that offers more bandwidith. I hope you had a safe trip home.

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Additional Information about ClubHouse Inn West Yellowstone

Address: 105 S Electric St, West Yellowstone, MT 59758-9528 (Formerly Fairfield Inn)
Phone Number:
Region: United States > Montana > West Yellowstone
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in West Yellowstone
Price Range: £128 - £266 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — ClubHouse Inn West Yellowstone 2.5*
Number of rooms: 77
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Also Known As:
Clubhouse Inn West Yellowstone Hotel West Yellowstone
Clubhouse Hotel West Yellowstone
Clubhouse West Yellowstone
ClubHouse Inn West Yellowstone Montana

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