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“Lodge by a Beautiful Lake”

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Lodge at Whitefish Lake
Ranked #2 of 16 Hotels in Whitefish
Certificate of Excellence
Level Contributor
100 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Lodge by a Beautiful Lake”
Reviewed 23 September 2013

This lodge offers beautiful views of Whitefish Lake. The balcony at the restaurant is especially nice at sunset. We had a poolside suite which was ground level. If you want to leave the drapes open be prepared to see everyone that passes by. The shades that filter the sun offers some privacy though. The restaurant and lounge served good food and drink. The wait staff was friendly and efficient especially Emily. The only complaint we have is that the only cereal offered on the menu was Cheerios. The granola was good but most restaurants offer a selection of commercial cereals. One of the coin operated washing machines was broken but a laundromat is just down the street. Overall our week here offered us everything we needed to explore Glacier National Park.

Stayed September 2013, travelled as a couple
Helpful?
Thank GWandCD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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979 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (340)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Seattle, Washington
Level Contributor
57 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 22 September 2013

We had a two queen studio w/ lake view. We had a corner room w/ two balconies. The rooms are quite spacious. The décor is a bit dated and getting a bit shabby looking. The drapery was falling off the rods and housekeeping did not fix. We had to stand on a chair to reattach the drapes so we could close them at night.
*
The bathroom is very large but not very practical. There were two sinks...but then that left no space to put anything on counter. The corner tub was nice, but awfully difficult to get in and out of the tub.
*
The beds were fairly comfortable but the pillows were awful. The air conditioning never did get the room very cool and the actual air conditioning unit was in a locked closet and was distractingly loud.
*
But the real turn off for this resort was the awful dinner food and the awful service for dinner/drinks. Spouse ordered some buffalo wings...they were inedible. Not hot...but overly salty. Like someone had poured all the seasoning from the kitchen into the sauce. We pointed this out to the server...asked him to take back and have the chef taste the product...the server looked at me like I was nuts and left the product on the table. I had a hamburger that was overcooked and had no seasoning. (Guess it all went into the buffalo sauce).
*
We could not find an open restaurant on the Monday we were there so we tried the food again, same poor service and this time the food had no flavor at all. When was the last time you had to put salt and pepper on a pizza to just give it some flavor?
*
Breakfast was quick and delicious and we were surprised at how good the service and food were.
*
Upon checking out, the automatic service to check out in the room did not work. So we stood at the counter while two people had their backs to us and they were discussing a billing problem...someone had wrote a 4 that looked like a nine and we got to hear about 3 minutes or so of a handwriting conversation. One of the clerks did see us standing there but since her boss was giving her a handwriting lesson she did not even acknowledge us at counter. Finally he looked up and gave her the 'look' to take care of us. She came over and we said we were checking out and that the automatic system didn't work. She said okay. Goodbye. OKAY? Seriously not even a 'hope you enjoyed your stay' or a thank you. Just okay, goodbye.
*
I would not recommend this place to anyone. If you're going to be in Whitefish, find another place to stay. This place is not worth the money and it is not an upscale resort anymore. Don't know when it was a great place, but it really is not very lovely anymore.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kate J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La Canada Flintridge, California
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 September 2013

We had a special evening event with a group and had cocktails and dinner. This is a wonderful setting with the back of the hotel, the patio, and the room we had dinner in, overlooking the swimming pool and facing the lovely lake. It was a beautiful early evening with the sun glittering off the lake. Be sure to sit on the patio and have a drink. Good food and attentive staff.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank TravelingRealtor1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 18 September 2013 via mobile

We arrived at this beautiful place with confirmation in hand. Good thing, because the front desk was denying even with written confirmation that we we had a valid booking. Most incompetent front desk. It took three people to find us a room, not the one I had booked or paid for. Get a grip! This is no way to treat your incoming guests. I wonder if they care. A quite superior attitude.

To their credit, The valets were friendly and helpful as were the waiters in the dining room but the feeling that you are a valued guest is never apparent. And please avoid the restaurant unless you are stranded because of a major storm. As my husband said," the steak almost rose to the level of mediocrity." My chicken was good. Our waiter was good too.

They find a. way to make you pay for everything- parking, a breakfast bar that serves a quick cup of coffee. How about a &100 security deposit in case you sneak out with a can of peanuts from the stash in your room or a diet soda from the fridge.
Nothing is complimentary here. You are the paying customer and that is just what you come away with. It is a beautiful place on a lovely lake but there it ends. It has no heart; it is cold as ice. Couldn't wait to get outbox there.


Stayed September 2013, travelled as a couple
Helpful?
4 Thank Meg02116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnipeg, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 17 September 2013

We arrived at the Lodge at Whitefish Lake to find that the room we requested through booking.com was not available. We made a formal complaint and it was determined that there was a miscommunication between the hotel and booking.com regarding the description of the room. Not only was our room unavailable, we were in fact given a room in the Viking Lodge, a satellite hotel across the road.

The room itself was nice enough, but the amenities offered at the main hotel were very inconvenient to access. Given that the type of room we ordered was not possible and that we were given a room which was virtually in a different hotel, (connected by a bridge passing over the highway) we thought it reasonable to be awarded a discount. The request was denied. We did not receive what we had paid for in good faith. Other reviewers of this hotel have had similar experiences. The hotel management appears to regard the Viking Lodge as part of the Whitefish Lode whereas most others would perceive it to be the less desirable motel across the street.

The rooms are large and comfortable and the main hotel has a large lobby designed to emulate the grand old lodges of the past. Unfortunately, the overall hotel atmosphere is that of a modern play resort. The location is not very scenic and a long drive from Glacier Park. This hotel is not for those coming from afar to experience Montana's natural and scenic beauty; however the noisy lake teeming with motor boats and jet skis may appeal to those wanting to party by the pool and hang out in the Tiki bar.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank r w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 12 September 2013

My husband and I just stayed two nights September 4-5, 2013 and we're extremely surprised at how beautiful the lodge was. Slighty dated, it could have used a little up grade in the lobby, but the room was a partial view of the lake with a lovely balcony. Two queen beds, fireplace, kitchen area with microwave, large bathroom really nice bath products( if that's your thing). The view from the back of the hotel is stunning of whitefish lake, pool well appointed, tiki hut with food and drinks. One restaurant, which the food was unexpectedly good. Service at the restaurant however was slow and the staff seemed a little under trained, yet pleasant. I would highly recommend this hotel as a destination if staying in Kallispell, Whitfish area. A great retreat from the usual hotels.

Room Tip: Ask for a lake view or partial lake view to really enjoy the lodge and get your value. Its a pricey...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mollythedog1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin, Germany
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 September 2013

The major problem in this building is noise. We had 3 nights in a room at the rear facing a busy street (booked as King with view at a rate of 350 $!). But anyway, the Lakeside rooms are facing the pool and restaurant area, what could be loud as well. At the rear they have huge air exhaust units. They are constantly roaring and make the walls vibrating. It was so hard to find sleep. In my opinion the key task for a hotel is to provide a good sleep. No amenity or excuse can compensate a sleepless night in a hotel.

We tried to change the room, but the management was not flexible on that issue. That doesn't matter, because I assume the most of the rooms have the same problem. So it would make no difference.

The second annoyance was the fake-kitchenette. They provide no items (dishes, towels etc.) to use it. So we had to appreciate the room service, which was fast and very friendly, but we really felt cheated in some way.

If you book your stay at the Lodge (against all scepticism), I recommend the coffee deck. They provide good pastry and coffee. And I recommend the boat rental service. The staff is very welcoming and they allways put me in a good mood. Hmmm... But you could stay elsewhere and enjoy the boat rentals anyway, because it is available for external guests!

Good night, and good luck ;))

Room Tip: 3rd floor with balcony (other floors have shared balconies)
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Palinuro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lodge at Whitefish Lake

Property: Lodge at Whitefish Lake
Address: 1380 Wisconsin Ave, Whitefish, MT 59937-3338
Phone Number:
Region: United States > Montana > Whitefish
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Whitefish
#2 Romantic Hotel in Whitefish
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Lodge at Whitefish Lake 4*
Number of rooms: 145
Official Description (provided by the hotel):
The Lodge at Whitefish Lake is a mile from downtown Whitefish between Whitefish Lake and the Viking Creek Wetland Preserve. Offering classic hotel rooms in our Viking Lodge, suites in our main Lodge, Lakefront condominiums, and the Viking Creek Luxury Homes, The Lodge at Whitefish Lake has the perfect lodging accommodation for a wide variety of guests! On-site amenities and services include the Boat Club Lounge & Restaurant, the Spa at Whitefish Lake offering full day spa services, the Coffee Dock Cafe, (seasonal) Lakefront Tiki Bar, the full-service Marina at Whitefish Lake, Viking Falls indoor pool & hot tub, Lakefront hot tub and seasonal outdoor pool, concierge services, the Mercantile at the Lodge, airport, downtown & ski shuttle service, complimentary valet service, and free parking. As Montana's only AAA Four-Diamond rated property, we look forward to having you as our guests! ... more   less 
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Also Known As:
Lodge At Whitefish Lake Hotel Whitefish
Hotel Whitefish Lake
Resort Whitefish Lake
Lodge At Whitefish Lake Montana

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