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Kandahar Lodge
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Reviews (366)
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All reviewssnug barcontinental breakfastheated boot roomyogurtski roombig mountainlobby fireplacehot tubapres skihuge fireplaceski tripwhitefish mountainroaring firethoroughly enjoyed our staylift ticketsqueen bedstaff was very friendly and helpful
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Reviewed 23 July 2014

We stayed here for only 1 night during our trip through Glacier and it was a little far off the beaten path. It took almost 20 minutes to get back to the main road which just made the morning earlier. The room itself was nice. We had a good view of a garden area, but the room was super dark and the beds were so far off the floor we had to jump to get in them. Strange that there was no handicap access. No elevator so had to climb 2 flights of narrow stairs to get to the room. The breakfast was lame and the service was just okay. It was really expensive so we won't be staying there again, but if we were there skiing, probably would because it's convenient to the lifts.

  • Stayed: July 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
4  Thank Kathy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014

Stayed at the Kandahar Lodge for one night with a bunch of friends prior to a wedding. Lovely lodge! It was early July and the greenery was lovely. Most of the group didn't want to pay the prices for dinner at their restaurant, which disappointed us as the menu looked amazing and it's well reviewed. Instead we ordered take-out for a crowd from a nearby fried chicken/BBQ place; the staff at Kandahar were so accommodating as to provide us with plates, silverware, etc. Nearby you can ride the ski lift up to the top of Big Mountain to enjoy the AMAZING view, which was a fun excursion. Staff at Kandahar informed us that in the winter you can ski down to the Lodge from the mountainside, and the shuttle stops nearby to bring you up to the chairlift with gear during winter season. Be able-bodied as you need to ascend the stairs with your own luggage. Nicely furnished rooms. Nice continental breakfast including hard boiled eggs, bagels, toast, cereal, muffins, yogurt, instant oatmeal, juice/tea/milk/coffee.

Room Tip: If you can't walk up stairs - Ask about it
  • Stayed: July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
2  Thank Elizabeth T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014

This is the only bad experience of our two week road trip through the States and Canada. Huge dissappointment in this hotel. This was the hotel i was looking forward to the most and the most expensive on our journey. We arrived later in the evening due to our 13 hour drive and checked in at 8:45pm. While checking in my partner went to the restaurant to enquire about food as we were told the restaurant served food until 9pm. My partner asked if they were still serving food and was told they were not accepting reservations. My partner could not get a straight answer as to whether we could get food or not but was told the bar served pizza and burgers. We were travelling with 2 small children this staff member told us this was not a problem to order from the bar.

We decided to take our luggage to our room first. Wihin the short time to bring our luggage to our room on the third floor (which by the way there are no elevators), we received two complaints from the patron directly below us about the noise of the kids jumping around. The room was a loft room and the noise was from the kids climbing the stairs to their loft. The front desk clerk came up to our room on the second complaint and apologized about the complaint stating the walls are paper thin and this is the negative side of his job. The room was lovely it's just too bad we couldn't enjoy it.

We then went to the bar to order burgers for the kids as the pizzas were gourmet pizzas and were informed that the grill was actually broken and the staff from the dining room should have known that. So our one child ate bread that evening and we ordered a couple of the pizzas which were very tasty. We also had their huckleberry margahritas which were awesome!!! Then went to the hot tub for the bartender delivered our food to us which was great.

Upon returning to our room within minutes the patron below us actually called directly up to our room to complain about the noise.

The next morning the dining room was closed as it was July 4th and the only breakfast available were prewrapped muffins and bagels. I didn't even see a toaster so we headed into Whitefish to eat breakfast at a restaurant.

Overall extremely dissatisfied with the hotel. It is not worth half of what we paid for it.

Room Tip: If you have kids stay on the main floor to avoid potential noise complaints due to paper thin walls.
  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
7  Thank Nancy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2014

We stayed at the Kandahar lodge recently and booked the master suite for 6. Our suite had 2 rooms with a kitchen. Below is a re-cap of why I rate this at 3 stars.

Pros:
1. Beautiful location albeit a bit far from Whitefish downtown.
2. Communal pool with a hot tub.
3. Free breakfast provided.
4. Cute lounge chairs to sit on with friends and soak in the Montana sun.
5. Perfect fireplace to cool down a bit and experience the lodge.

Cons:
1. The breakfast was not great.
2. We paid $$$ for the room only to get sub-par room service. (Kitchen towels that needed replacing were strewn on the floor, bed in one of the rooms was not made on day 1, overflowing kitchen trash was not removed). Now I could have totally called the front desk and get it fixed but the expectation is that the price would at least include basic service levels that you can get at any 3 star hotel.

Overall, a decent place to stay but not worth it for the price especially over a long weekend.

Room Tip: - Select a higher level floor. - Good location to see 4th July fireworks.
  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Service
Thank ishijay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2014

We returned last night from a 4N/5D vacation in beautiful Montana and unfortunately, our stay at Kandahar Lodge is the only bad memory from this trip. Fooled by attractive pictures and positive reviews of the property here, we ended up spending over $1000 for 4 nights in one of their higher-end rooms with a loft. While the lodge looks very appealing from the outside (given its scenic location on Big Mountain in Whitefish and its sophisticated lounge area), the room condition and the quality of hospitality is extremely poor. The details of our negative experience are:
1. Major issues with room cleanliness - Upon check-in we found layers of dust and hair all around the room. The couches in the room and loft had not been vacuumed in years, layers of dust coated all appliances and tableware, the coffee maker was left unwashed and I had to clean the restroom myself before I was able to use it. On day 2, the dirty couches were vacuumed upon request and they went the extra mile to leave the room with bug spray odor and some dead insects. Not once during our stay, were we comfortable in the room that we paid so much for. I started leaving detailed instructions on the notepad every single day for housekeeping, and even then they did only as much as told. Never before have I stayed in a hotel where you need to explicitly write down basic housekeeping instructions in your vacation time!
2. Poor customer service - The gentleman at the front desk was too proud to apologize for the lack of proper housekeeping, and his attitude made us feel as if they were doing us a favor by providing us accommodation at their elite property. We requested an extra lamp to be placed in the loft since it was too dark up there, and he said he would check with housekeeping. However, not only did they not provide it, they lacked the courtesy to get back to us about the request. We ended up not using the loft at all.
3. Ill-designed room and rundown appliances - There’s not much natural light in the room and the lamps need to be on even when it is so wonderfully bright outside. At the same time, the two small glass panels high up in one wall result in zero privacy as everything is visible from the buildings on the opposite side – one has to change in the bathroom or in the loft. The bed is placed against the wall, such that one person will be sleeping directly next to the air conditioner; the loft lacks air flow and gets extremely warm. The coffee maker, iron and ironing board were falling apart; even Super 8’s have better appliances.
4. No WiFi Connectivity - During check-in we learned that the internet sometimes does not work in the rooms, so one may have to come downstairs to the lobby. The ‘sometimes’ happened to be ‘never’ and very often you can’t connect from the lobby either. That leaves you with the single desktop provided in the lounge for guests to share.
5. Low quality breakfast - All four days we found the same basic breakfast downstairs in the cafe area: muffins, stale bagels, apples, bananas, yogurt cups, boiled eggs, coffee.

Bottom line - they try to sell their super expensive restaurant and bar by indirectly pushing you to spend more time downstairs than in your room. To our request for a room with a nice view, the front desk staff stated that none of their rooms have any views because there’s way too much to do outside! I also suspect now that they keep the lighting dim on purpose so the appalling conditions inside the rooms are not easily visible. Sadly, we realized too late that it would be wiser to either go with a more established brand (such as Hilton) for a comfortable hotel stay or opt for a budget hotel and spend more time outdoors. We found that Whitefish town (at the bottom of the mountain), Kalispell, Columbia Falls and Coram have many decent accommodation options that don’t rip you off like Kandahar Lodge. I cannot recommend staying at this hotel during the summer season unless the management gets their act together.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
8  Thank Seb M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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