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Reviewed 28 August 2017 via mobile

Sites are nowhere level. Staff on duty when we arrived were rude. Nick led us to our site, and apparently thought I was incompetent to parking my motorhome proceeded to scold me and was very belittling. Whatever happened to customer service? Would not let me speak and kept telling me he would escort me out of park. Yes, I am a woman, but no way was I using that. I'm thinking at least to be treated with respect. Never will I stay here again.

Stayed: August 2017, travelled with family
Thank jmsch2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2017

Convenient while passing through - off an interstate and busy road. Lots of kids and lots of activities for them....but insufficient number of bathrooms and not very clean. It was more affordable than other KOAs - a plus. Just OK.

Stayed: August 2017, travelled as a couple
Thank travelhungry15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CamperSupport, Guest Relations Manager at West Omaha KOA, responded to this reviewResponded 23 August 2017

Thank you for camping with us during your recent travels through the area. We are glad that you enjoyed our convenient location and hope that you will camp with us again if you are ever in the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2017

We tented here for two nights. The site was spacious (not much shade for most of the day) and not too distant from the bathrooms/showers. There are LOTS of amenities here for kids which means that there are a fair number of kids. I was glad for the quiet hours to begin at 10pm -- even if the kids didn't get quiet right away at that hour. Speaking of quiet, this campground is located between a very active local road and an interstate. LOTS of truck and traffic noise throughout the day and evening. Folks working here were helpful and friendly. Wifi was fair.

  • Stayed: July 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank jamesmD3016MY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CamperSupport, Guest Relations Manager at West Omaha KOA, responded to this reviewResponded 13 August 2017

We're glad to hear that you found our staff to be so helpful and our sites spacious, James! Thank you for camping with us and for taking the time to leave your review. You're welcome back anytime!

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Reviewed 28 July 2017 via mobile

We were escorted to our tent site #102 (no hookups). It's not the 102 on the map but a tent site they appear to have carved into a spot on the side by RV spot #89. It's got a privacy fence which is really nice because everywhere else in the park seemed so cramped and everyone was up close and personal with their neighbors. They appeared to have thrown sod down - it wasn't done well as it was very unlevel. We swam (clean but older pool, nice and deep but maybe too deep for little kids) but didn't use any of the other amenities. There's a playground with bounce pillow, mini golf, off leash dog area, laundry, pedal car rentals, and more. We ordered wings for delivery to our site and they were okay. The office/store staff always made us feel like we were bothering them but the gentlemen riding on the golf carts were pleasant. The bathrooms/showers were pretty clean. The worst part were the bugs. Lots of bugs. Maybe it was our particular site right next to the cornfield but we were forced into the tent early to avoid them and then woken up constantly throughout the night by the bugs making noise on our tent. Cicadas? Maybe, but more high pitched. You can hear the highway noise but the bugs tend to drown it out. Not kidding, they're that loud. If back in the area, we would consider staying at this campground again in a different spot.

Stayed: July 2017, travelled with family
Thank Jessica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CamperSupport, Guest Relations Manager at West Omaha KOA, responded to this reviewResponded 23 August 2017

Thank you for camping with us this summer, Jessica, and for taking the time to leave a review of your stay. We are sorry that your stay in tent site #102 wasn't as pleasant as you would have hoped. We would have done our best to accommodate you to another available site, had we been notified of this during your stay. We appreciate your feedback and hope to see you again in the future.

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Reviewed 25 July 2017 via mobile

This is a medium sized park that caters to transients. The sites are mostly pull through, with good hookups and long enough for what you bring. The very close together gravel sites are not as level as they appear, but ours came with a wooden deck and a privacy fence. The pool was well used, and they had a good playground. There are gravel roads and sites (dusty). They seemed to have enough workers to take care of RVers, but the sites seemed untidy - could you rake them between visitors?

There was cable tv (all analog stations), and wifi (better than average). The staff were attentive, and friendly - they also escort you to your site (nice touch).

Stayed: July 2017, travelled as a couple
Thank VillagerRick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CamperSupport, Guest Relations Manager at West Omaha KOA, responded to this reviewResponded 2 August 2017

Thank you for your compliments to our staff and campground! We also appreciate your suggestions and will be sure to pass your comments on to our management team. We hope you will think of us again next time you're passing through!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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