My mom and I recently stopped at this Best Western on a road trip that took us through Nebraska. It's just off the highway and very close to shopping centers in the small town. Upon arrival, the front desk staff was very friendly and helpful in checking us into our room even though we were a little early. The room itself was very clean and well-appointed.
A real highlight of the property is the pool and hot tub. The pool is a nice size and doesn't seem to be overly chlorinated, like a lot of hotel pools tend to be. Even with about 12 people on the pool deck later in the evening, it didn't feel crowded or uncomfortable. The pool deck areas were very clean as well.
The only negative I have about this property was the staff experience in the breakfast/afternoon drinks room. They have a manager's happy hour type deal each day that you receive tickets for when you check in. In addition to light snacks the hotel also provides wine, beer, and sodas. I don't usually drink any of those and when I asked for water, the woman staffing the room told me curtly that they had no water and that I could buy some from the vending machines. Fine, no water, but at least be polite about it. Also, the counters were still covered in crumbs and detritus from that morning's breakfast. It seemed so dirty in there! Very different from the front desk area, rooms, and pool. The woman working did not seem concerned.. she neither cleaned up or wiped down anything, instead reading a book near the door.
The next morning, the breakfast area was still crumby and didn't look like it had been wiped down before the breakfast had been set out. I'm not really a fan of dirty food places! This would be the only area for improvement that I noticed.
Lastly, there was a strong smell of cigarette smoke in the hallways in the evening. I think that some guests were smoking in their rooms despite the all-hotel smoke free environment. Though the smell was very strong in the hallways, it didn't bother us in our room.
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