This is a very large Courtyard by Marriott – 250 rooms or so – much larger than the usual. But they seem to be struggling financially to keep it occupied, so corners are being cut to save on costs, and it shows.
I arrived about 9:00 at night. There was one clerk on duty and six people in line to check in, so 15 minutes to get a room. Despite a guaranteed reservation, the type of room I had reserved was not available. The reason given? Housekeeping was still cleaning them. At 9:00 at night?? Why don’t they hire more help, or was this just an excuse because they gave away the requested rooms to previous guests.
Next morning, I tried to use the free wi-fi. Well, it doesn’t work if you have a tablet. I called the front desk when I could not get access, the first question was, are you using a tablet. When I said yes, the clerk said that their software has problems with tablets trying to access the wi-fi. I have used the tablet successfully and many wi-fi sites, including other Marriott’s, with no problems. Not here. It probably costs a little more for management to add that feature. Then, when the wi-fi didn’t work, I tried the TV to check weather conditions. The TV didn’t work either. Also, three bulbs were burned out in the room, including two over the bathroom sink which maintenance had to replace. Isn’t there a check list for staff to verify that things work when they finish preparing a room for the next guest? Even with the replaced lighting, the bathroom was so dim with low lumen lighting that it was hard to see to use the mirror.
Breakfast room in the morning had about 6 guests. Parking lot had a couple dozen cars for a 250-room hotel. Occupancy must be down so far that management has cut back on staff and scrimped on spending so far that this is not typical of many Marriott’s I have stayed in. Don’t expect service if you stay here.
- Official Description (provided by the hotel):
- Courtyard by Marriott Omaha La Vista is conveniently situated off of the Interstate 80, in La Vista South Port development and just 20 minutes from downtown Omaha. We offer easy access to Omaha businesses and attractions as well as proximity to Lincoln, several major universities, many shopping centers and numerous notable companies. For work or pleasure, a stay at our La Vista, Nebraska hotel offers comfort and convenience. Along with our superb location, we provide relaxing and inviting public spaces, The Bistro restaurant for dining and drinks and direct access to the 60,000-square-foot La Vista Conference Center. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Expedia, Hotels.com, Priceline, Booking.com, TripOnline SA, Traveltool, S.L.U., Hotel.de, Evoline ltd and getaroom.com so you can book your Courtyard by Marriott Omaha La Vista reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Courtyard Omaha Lavista Hotel Lavista