Motel 6 has always prided itself in being a pet friendly hotel chain,yet this particular motel 6 was anything but.The night auditor on staff when we arrived,an overweight elderly man( I can't recall his name),was incredibly rude about my cats. I declared them upon check in,yet he acted like I was ill-informed,ignorant,& a pest because I didn't declare them when I called an hour prior to see if there were any rooms available. He said this was because animals were only allowed on the first floor & the only rooms available were on the second floor. This was not my responsibility to know this. We never made a reservation,we were a walk in stay,& we were told rooms were available. This is the first motel 6 where I have run into having pets @ this pet-friendly chain being a problem. The night audit then continuously ran down my cats,calling our room,making comments when we passed the front desk to get food,& upon check out,harassing us about how the room would have to be deep cleaned because it wasn't a pet floor,how cat hair was 10 times harder to get out, how they were long haired cats so that would be worse, how he wished we would've let him know we had cats when we called an hour out asking if rooms were available. He was incredibly insulting to the point that I hope he's fired. A long time guest at motel 6 due to their pet friendly policy, I have never been more insulted than I was by this rude front desk employer running down my pets that I consider family & for harassing me during my 1 night stay about what turmoil my pets caused by staying there. If you have pets you love like family, don't stay here. This front desk person will insult them,harass you,& make you feel like you're invading someone's private home uninvited.i filed a complaint with the motel 6 headquarters about this & I will most certainly never stay here again.
- Official Description (provided by the hotel):
- The Motel 6 is a economy brand hotel situated off of Interstate 80, Exit 403, in the heart of Lincoln. This Nebraska hotel is proud to offer the best in customer service and accommodations. The Motel 6 has been updated to the NEW Phoenix style rooms, which gives it modern European type look with the wooden floors. Guests looking for things to do in Lincoln will enjoy being close to Haymarket Park and the Lancaster County Events Center. Football fans staying at this Lincoln hotel will be minutes from Memorial Stadium, home to Nebraska Football games and annual sporting events. Visitors will also find great shopping in the nearby Haymarket shopping district. This Lincoln, Nebraska hotel offers spaciously-appointed King Size and Double Queen size rooms, each featuring high-speed Internet access with a nominal fee, microwaves,refrigerators and cable satellite television with Showtime. Guests will wake each morning to a complimentary coffee. Up to 2 pets are welcome with restrictions for FREE! ... more less
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- Also Known As:
- Best Western Crown Hotel Lincoln
- Best Western Lincoln
- Lincoln Best Western