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“Great spot in Lincoln”

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Country Inn & Suites By Carlson, Lincoln Airport
Ranked #23 of 61 Hotels in Lincoln
Certificate of Excellence
West Bend, Wisconsin
Level 6 Contributor
245 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Great spot in Lincoln”
Reviewed 22 July 2014

We stayed one night at this hotel in Lincoln but would definitely stay there again. It was very nice, very clean, the outdoor was one of nicest we have seen. The breakfast was great and funny thing, they had real silverware and coffee mugs. We travel often and get really tired of plastic silverware and Styrofoam cups! In the middle of July to stay at a place with an outdoor pool that was very clean was a treat

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank italian71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dominic A, General Manager at Country Inn & Suites By Carlson, Lincoln Airport, responded to this review, 18 August 2014
Dear Italian71. Thank you for taking the time to post your kind words about your stay at our hotel. We are thrilled to see that you enjoyed your time here and at our heated outdoor pool.

On behalf of our entire staff at Country Inn & Suites, Lincoln Airport, we thank you for your business and we hope to see you again when your travels bring you back to the area!
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246 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Gothenburg, Nebraska, United States
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 July 2014

Amazed at the hominess this motel offered. Extremely friendly staff from Connie at the front desk down to maintenance man. I thoroughly enjoyed my stay & didn't want to go home. I will definitely stay again. The pool was a hit!! Gorgeous! Props to the staff here in Lincoln !

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Diane J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dominic A, General Manager at Country Inn & Suites By Carlson, Lincoln Airport, responded to this review, 18 August 2014
Dear Diane. Thank you for taking the time to post your wonderful review about your experience at our hotel. I am thrilled to see that you enjoyed your time here!

I have shared your compliments with Connie and Paul, and they were honored that you mentioned them by name. Thank you for giving me the opportunity to recognize them for a job well done!

On behalf of our entire staff at Country Inn & Suites, Lincoln Airport, we thank you for your business and hope to see you again when your travels bring you back to the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bothell, Washington
Level 4 Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 July 2014

The good: comfortable beds, close to interstate, clean beds and carpet, microwave and refrigerator in room, free breakfast, good wi-fi

The bad: check-in, tiny bathroom, old dingy bathtub, moldy caulking in shower and in corners of bathroom floor, little kid hand prints all over full length mirror in room

With this hotel, the good was countered by the bad making my experience just OK. We checked in at 12:30 am and were greeted by a night auditor that looked less than professional with a wrinkled, untucked dress shirt with tie. I asked him about the availability of a room with two beds and instead of a simple yes or no, he went into an explanation on how our rate was for a king bed and acted as if it were a major chore. I am grateful for the room he got us, but he soured my gratitude with his attitude. Also he gave us misinformation regarding the ending time of the breakfast.

The hotel itself is an older property that has been renovated in the not too distant past. It was quiet and provided a good night’s rest. Unfortunately there are a lot of properties in Lincoln and I would recommend trying someplace else.

  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank Parke_Chris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dominic A, General Manager at Country Inn & Suites By Carlson, Lincoln Airport, responded to this review, 18 August 2014
Dear Chris. Thank you for posting a review and bringing to our attention your experience at our hotel. I want to express my apology for the concerns and inconveniences you feel you encountered with our front desk agent. I have addressed this situation with my hotel staff, and believe it has been rectified.

I appreciate you taking the time to inform us of your concerns because your input is valuable to us. Although it is never pleasant to hear when a guest is not satisfied with his or her experience, we do need to be aware of these situations. Comments from our guests provide us with valuable feedback and help us in providing our guests with the service they have become accustomed to at our hotel. I hope you will visit us again soon so next time we can exceed your expectations.
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Mequon, Wisconsin
Level 6 Contributor
100 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 29 May 2014 via mobile

We enjoyed our night at the Country Inn. Very convenient near the airport right off I80. We arrived late at night and there was construction so it was a little confusing to find. Also, half of their sign was out, either damaged or, as we learned in the lobby, Country Inn and Suites is changing logos, so the sign may have been in transition. The room was clean, bed comfortable and wifi fast and reliable. The breakfast was typical with French toast and sausage the hot selections. Oh, and there was a crock pot of hot oatmeal that my husband especially appreciated; so much better than the instant. And the effort to use real mugs, glasses, plates, bowls and silverware was very much appreciated. So much more pleasant to eat with and so little to throw away. Thank you for taking this step to eliminate unnecessary waste.

Stayed May 2014, travelled with family
Helpful?
1 Thank ProfMercator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dominic A, General Manager at Country Inn & Suites By Carlson, Lincoln Airport, responded to this review, 3 July 2014
Dear ProfMercator,

Thank you for taking the time to write a review about your stay at our hotel. We are thrilled to see that you enjoyed your time at the hotel and our Complimentary Hot Breakfast! On behalf of our entire staff at Country Inns & Suites, Lincoln Airport, we thank you for your business and we hope to see you again when you and your family are travelling back through the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 May 2014 via mobile

I don't know why everyone else gave this such a high rating. Our room was at the end of the hall closest to the swimming pool. The swimming pool was closed ended looked like a room had been shut up for some time. There were cobwebs in all the corners and in the bathtub as well but the worst part was the thick black mold coming out of the air conditioner. Having asthma and allergies it was very hard for me to breathe even being in the room for the short time we were. All the rooms in Lincoln were booked for the night so we had to go out of her way to find a room. The people were very nice but the room was horrible.

Stayed May 2014, travelled with family
Helpful?
1 Thank Sandy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dominic A, General Manager at Country Inn & Suites By Carlson, Lincoln Airport, responded to this review, 27 May 2014
Dear Sandy,

Thank you for taking the time to write a review about your stay at our hotel. In reviewing your response I noticed areas where you rated us below what I consider to be acceptable, including the room you were assigned. On behalf of our entire staff at Country Inn & Suites, Lincoln Airport, we apologize for the concerns you shared about your experience at our hotel. I have addressed these issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

For future reference, our outdoor pool opens annually during the first week of June.

If you have a moment and are willing to share any specifics on other items, it would help me to remedy these concerns. However, regardless of your response to my request I want to make sure that you feel your comments were heard.

I'm hoping that you'll visit us again. If you'd like, you can reach me by phone at the hotel. It would be a pleasure to personally discuss with you any specifics and / or suggestions you'd like to offer.

Sincerely,

Dom

Dominic Arellano
General Manager
Country Inn & Suites, By Carlson, Lincoln Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 24 May 2014

I had never stayed at a Country Inn & Suites before, but was very pleasantly surprised at the quality and value. Would choose this hotel over a Holiday Inn Express or a Hampton Inn any day. Quiet, clean, very comfortable room, really nice bedding with duvet cover, free easy WiFi, and cookies on arrival. Bathroom clean with excellent lighting, a vent fan and even a heat lamp. The breakfast was fantastic with a great variety of high-quality food, hot and cold (I had scrambled eggs, diced ham and hash browns along with english muffin and cereal.) They had a lot of other things too, like yogurt, waffle maker, etc. All served with real dishes and silverware! Receipt was under my door in the morning so no need to stop and check out. Would highly recommend and definitely would choose to stay here on my next visit to Lincoln. Just a 1-minute walk to a nice food court with a Quizno's and Baskin Robbins etc.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank straightsc00p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deadwood, South Dakota
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 May 2014

The staff are very friendly and helpful from checking to warm chocolate chip cookies at night. The breakfast was well stocked and delicious. The rooms were clean, well decorated, and comfortable. Airport location but very easy to find and 10 min to downtown. My only complaint is the beds are small (double instead of queens but very comfortable) I would highly recommend this hotel to everyone. This was one of the nicest hotels stays I have had in long time!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank suzrogers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Lincoln Airport

Property: Country Inn & Suites By Carlson, Lincoln Airport
Address: 1301 W Bond Cir, Lincoln, NE 68521-3636
Phone Number:
Region: United States > Nebraska > Lincoln
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Lincoln
#14 Business Hotel in Lincoln
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Lincoln Airport 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
Situated right off I-80, the Country Inn & Suites By Carlson®, Lincoln Airport, NE is conveniently located for exploring eastern Nebraska. We are less than one mile from Lincoln Airport (LNK), and we offer complimentary airport shuttle service to make travel easier. You can attend events at the Pinnacle Bank Arena and then head over to Canopy Street to check out the local restaurant scene. In the area for a sporting event? The hotel is six miles from the Doris Bair Softball Complex, the Abbott Sports Complex and Speedway Village Sports Performance. At the Country Inn & Suites, you can unwind after a day of travel with a refreshing swim in the outdoor heated pool or workout in the fitness center. In the business center, print boarding passes or check email 24 hours a day. ... more   less 
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Also Known As:
Hampton Inn Lincoln
Lincoln Hampton Inn

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