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“Thank Goodness the Pool was covered !”

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Knights Inn North Platte NE
Ranked #16 of 18 Hotels in North Platte
Sydney, Australia
Level Contributor
1,410 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 599 helpful votes
“Thank Goodness the Pool was covered !”
3 of 5 bubbles Reviewed 5 January 2013

OK , the place is old and tired but so were we and looking to save a buck or two !! It actually wasn't the cheapest or worst that we stayed at in 6 weeks but it came a close second. The cleanliness was marginal but passable but the unforgivable sin was that the waffles the next morning were disgusting and the child bride was NOT happy !! The Alsatian next door didn't seem to mind the place at all but he is probably used to sleeping Ruff (sorry,bad pun ) Don't think we will be back but the Union PacificTerminal made the night wothwhile !!

Room Tip: Far side away from Interstate is best.
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Skeney57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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64 reviews from our community

Traveller rating
    6
    13
    20
    6
    19
See reviews for
14
28
7
5
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Minnesota
Level Contributor
184 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
2 of 5 bubbles Reviewed 12 December 2012

We had stayed here several times when it was the Hospitality Hotel. I have not been impressed with Knight's Inn hotels in the past but we gave it a try. We do not recommend it now. Pay more and be comfortable.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ReeSue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these North Platte hotels

Madison, Wisconsin
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 5 September 2012

The interstate come-on was $55.00. Actually $65 for 2 people, plus roll-ups. The reported 20% discount for being a Wyndham Hotel Group Member was $3.00. Correct me if I'm wrong, but isn't 20% of $65.00 actually $13.00? Check in staff was marginal. Room was filthy, including blood on the bedspread and grunge in the bathroom reaching well out from the corners, dirty window throughout, etc. I don't know where the pillows came from, maybe the 1950's. Breakfast......... Another unfriendly, disappointing experience. The only good point. It was quiet. Manager's card: Mr. Erik Martin.

Room Tip: Choose another motel. Whiskey Creek Restaurant had good food.
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  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wendy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 26 August 2012

We stopped at this hotel after 12 hours on the road, we were exhausted. Waited in line for 20 minutes to get a room, it was a Saturday night, so that was not surprising. The first room we got was absolutely filthy. It had not been vacuumed, the toilet had dried urine on the seat, sticky stuff on the bedside tabletop, dust everywhere....half of the lights did not work. The sheets and towels were clean, but thats about it. Requested a different room. I asked outright if THAT room had been cleaned, and was told yes, of course. Well....the second one was vacuumed, at least. More lights not working, dried urine and other stuff on the toilet, and THICK dirty soap scum in the sink and bathtub - Have you people ever heard of Comet?? - and a tiny dead bug in the bedsheet...by the elastic...bedbug-? not sure but we did not stay long enough to find out. The really funny thing was each room had a large gratuity envelope on the bed in plain view. I have never witnessed this practice in any other hotel. Is that typical-? Anyway, NOT worth the $65 or so we were charged, and yes, I DID get our money back. All I require is clean. This hotel is NOT recommended.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sdkfugheriouthilk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tuttle, Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 2 August 2012

We had reservations for this hotel, upon arrival, at 5pm, the room was not ready! Plus, the rooms were disgusting and old. Erik Martin, the manager, didn't even take the time to try and help us with new accommodations. We gave back our keys, got our money back and went to the Oak Tree next door. I give the Oak Tree 5 stars for the same price!

Room Tip: Don't stay here!
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pat M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 3 July 2012

The pool looks like it has not worked in a long time, the carpets are dirty in the common areas, the room was not very clean....could not take a bath. The door was missing the security lock and the other lock did not work. Spend a little more and choose a motel that is clean and has everything working, no one should have to put a chair in front of the door during the night for security.

Room Tip: Choose another motel
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Alan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salt Lake City
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 28 June 2012

They gave us 2 cards for room 109. Neither worked. They reprogrammed them. on 2nd try, one card worked, the other still didn’t. Got in but this room smelled gross. Musty and nasty. We went back a third time, reprogrammed again for room 118. Again, neither key card worked “We’ve really had a lot of problems with the system tonight.” she said. After 4th trip to the office, they finally worked.
#2 New room smelled better, but was way dirty. The vent looked like it hadn’t ever been cleaned. The bathroom heater light didn’t work, and years of grime.
# 3 Hotels.com “A Seasonal Outdoor Pool.” There isn’t one. It’s under construction “Sorry, and it’s so hot out today” desk said.
#4 Hotel.com “Complimentary wireless high-speed Internet access” After several speed tests from this connection, it’s 200 KBS. That’s Super Super slow connection speeds. Not HIGH-Speed
#5 Pop machine “Out of order”
#6 The marquee says “Free Hot Waffle Breakfast” lobby sign says, “Sorry waffle iron doesn’t work.” Breakfast was a box of doughnuts, some cereal and 1/8 of a gallon of milk in the fridge. Probably expired. We didn’t stay to find out.
#7 Hotels.com “irons/ironing boards.” No iron or ironing board in room 118.
#8 Hotels.com “All units feature microwaves and refrigerators.” No fridge or microwave in room 109.

Please stay away!

Room Tip: Stay Away....
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank infrequent-traveler6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik M, Manager at Knights Inn North Platte NE, responded to this review, 25 July 2012
Thanks for your comments concerning our hotel. I apologize that the room and amenities were not up to your standards. We are constantly striving to improve our property and I do appreciate feedback to let us know where we need to focus our work and updates.
1. We have an older lock system and are currently looking for a new system for our property. We expect to have this in the fall.
2. Towards the end of June we had to let our head housekeeper go. Rooms were not being checked properly. We have recently hired a new head housekeeper who is responsible to ensure all housekeepers know their work and are able to complete their work up to the head housekeepers high standards.
3. The pool has been retired due to rising costs of daily operation and costs of new state pool requirements. To keep the pool going we would have to raise costs of the rooms and we've found most guests enjoy the low rates rather than the pool. Hotels.com was notified the pool was closed and I had not realized they had not changed their site. I appreciate you letting us know that was still on their site so that we can inform them.
4. Our current wi-fi speed is 1.5 mps and can be used if we have many people using the wi-fi at one time. We are switching internet and TV providers to a company that is in the process of moving into town. They use fiber optics and our wi-fi speed will be 10 mps. We will be switching to their service at the end of August. We are very excited for the increased speed and expanded TV selection they will provide.
5. We have a Coke machine in our breakfast area that works very well and is kept stocked with a good selection. For a short time we had a competing soda machine, however we had many problems with it that were not fixed properly. The machine has been removed.
6. Our waffle machine had gone down the morning at 7:30. One side of the machine had stopped heating and the waffles would not cook properly. We had a new machine the next day and it has been working great. I am confused about the comment concerning the milk being expired. We typically go through 1 to 2 gallons of milk per day.
7 and 8. Again, thank you for pointing out what Hotels.com states on their website so that we may have it corrected. Their site should read that irons and ironing boards are available and that microwaves and refrigerators are available. Most of our rooms have a microwave and refrigerator and we are able to accommodate a guest who requests them for their room. Iron and boards are available through the front desk and we are happy to bring them to a guest who requests them.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Knights Inn North Platte NE

Property: Knights Inn North Platte NE
Address: 501 Halligan Dr, North Platte, NE 69101-7655 (Formerly Sands Motor Inn)
Phone Number:
Region: United States > Nebraska > North Platte
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #16 of 18 Hotels in North Platte
Price Range (Based on Average Rates): £
Hotel Class:1.5 star — Knights Inn North Platte NE 1.5*
Number of rooms: 79
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