We got married at Waterton on 25/4/2014 and it was 100% Perfect. The venue is fantastic, with stunning scenery but what makes this place really special is the staff. From the 1st time we walked in and met with Amy one of the wedding coordinators we were impressed and for the 12 months of planning this only continued. Customer Service is second to none, nothing is too much trouble.
Throughout the process we dealt with both Amy and Pauline and both were fantastic, they always left me feeling that everything was under control. They know what they are doing and can be trusted! At the actual wedding, the other staff we met were all the same, everyone you walk past greets you with a smile. They make you feel really special.
We arrived the night before and had a table booked in Charlie Bar for a relaxed meal. The bar was extremely busy with it being a lovely sunny day. The table was delayed which was not a issue for us as we were all excited and chatting away, enjoying catching. Due to the delay of the table the hotel gave us 2 complimentary bottles of wine with our meal. This wasn’t necessary as were not upset by it but I do feel it is testament to their commitment to exceptional service.
I stayed overnight with my Bridesmaids in the large family room in the modern part of the hotel. It has 2 double beds and a bed settee. This was the perfect room to get ready in. It has a large dining table which meant we could have room service breakfast and there was room for us all to get ready to our hairdresser and makeup artist. Lovely room.
The day itself ran very smoothly and as far as I am aware there were no hiccups! They are very organised and think of everything.
The food was fantastic throughput, the meal in Charlie's Bar, room service breakfast, the wedding breakfast for 80 and breakfast the following morning - all exceptional with no complaints. At breakfast the next morning they even served my new husband and I heart shaped toast!!! It is these small and considerate touches that make all the difference.
All our guests commented on the venue, the staff and the location, everyone thought the place was an amazing find.
What else can I say other than Thank you to Waterton for the most perfect day and awesome memories to last a life time. We will see you soon for our anniversary if not before!!
A special thanks goes to Pauline and Amy as well - the best wedding coordinators ever!!!!!
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- Also Known As:
- Best Western Wakefield