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“Rooms surprisingly nice!”

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Wyndham Garden Carson City Max Casino
Ranked #4 of 17 Hotels in Carson City
Reviewed 18 August 2014

We spent the last night of a cross-country drive at the Wyndham and were pleasantly surprised by how nice our room was, given the way the common areas of the hotel look.

The casino area, hallways, and elevators of this hotel are pretty old and depressing-looking so we weren't expecting much for our room. The room was large and really clean. The fixtures were also relatively new--it appeared that they had renovated/remodeled the rooms much more recently than they had done the common areas.

We had a room on the back that faced some sort of power plant facility (how scenic!) and there was quite a bit of noise during the night, from people leaving the casino and also from trucks visiting the power plant.

The front-desk staff was friendly and helpful during check-in. We got two free drinks coupons and a discount coupon to use at the casino's pastry counter. We didn't use either coupon but it was a nice touch.

We are not casino people so we decided to drive 30 minutes to Lake Tahoe to eat dinner which was awesome...I definitely recommend making the trip if Carson City is getting you down.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Service
2  Thank Rachel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 11 August 2014

We had been traveling a lot, and spent four days in Carson City. The staff was helpful and friendly. The rooms were comfortable and clean. My only issue was that you could not take a luggage cart out to the parking lot without an employee with you. Really? I was traveling on a budget, and I was annoyed to have to tip for what we could do ourselves. We opted to juggle it all to the room. The smoke smell was not bad in the casino area, and we were on the fifth floor, and it was perfectly quiet. I wish we had a refrigerator and microwave, though. We ate breakfast three days at the restaurant, and the service was great, the food typical, with good prices.

Room Tip: Ask for the 5th floor, there was no smoke smell anywhere, and it was very quiet. You get a better br...
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  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
2  Thank RoseUrbz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2014

My husband and I stayed for one night. Judy checked us in and was very nice. Megan also made sure that we got our bottle of sparkling wine. Very nice room and small casino. We ate dinner in the restaurant and had a very good and nicely priced dinner. Husband had the soup and salad bar and I had a ribeye steak. Dinner was just over $30 and we also got a 10% senior discount at the register. We also had breakfast at the restaurant and used our $5 off certificates plus the senior discount. We did a little gambling and when we registered with the cashier we were each given a $5 card for any machine. We aren't gamblers but we did have a blast on those machines and won a little money.
I left my pillow in the room and didn't realize it until we got over 200 miles away! When I called, Mike and Sharon at the front desk said that they found the pillow and would send it to my home. I thank you both and hope that you don't forget to put it in the mail! Thanks all for a nice stay.

Room Tip: Be sure to go to the cashier in the casino and get your club card. Good for $5 worth of fun play!
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  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
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1  Thank travelera826
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

  • Stayed: August 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
1  Thank Donna G
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 8 August 2014

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Melvin K
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sharon H, Manager at Wyndham Garden Carson City Max Casino, responded to this reviewResponded 9 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 7 August 2014

This hotel has good amenities in the room but walking through the smoke haze of the casino is the only way to access the elevators to the room. Also, the front desk staff had a few rough edges. But if you don't mind smoke and want to gamble, I imagine this is a great choice.

Room Tip: The side of the hotel NOT facing the highway had service trucks arriving fairly early in the morning...
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  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank hydrogeo01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon H, Manager at Wyndham Garden Carson City Max Casino, responded to this reviewResponded 9 August 2014

Thank you for letting us know about your stay.
We appreciate our guests letting us know ways we can improve and take those comments to heart.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2014

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Owen T
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sharon H, Manager at Wyndham Garden Carson City Max Casino, responded to this reviewResponded 9 August 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Wyndham Garden Carson City Max Casino

Address: 900 S Carson St, Carson City, NV 89701-5206 (Formerly Wyndham Garden Carson Station Casino Hotel)
Phone Number:
Region: United States > Nevada > Carson City
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
#2 Casino Hotel in Carson City
#3 Business Hotel in Carson City
Price Range: £62 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden Carson City Max Casino 3*
Number of rooms: 91
Official Description (provided by the hotel):
We offer a corporate rate program, and government per diem rates. Hotel also offers free Notary Services to hotel guests, atm services, room service, and coffee bar is available. Free access to business center. Direct billing is also available to set up. ... more   less 
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Also Known As:
Best Western Carson Station Hotel / Carson City
Best Western Carson City
Carson City Best Western

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