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“Making great effort in change”
5 of 5 bubbles Review of High Desert Inn

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High Desert Inn
Ranked #17 of 29 Hotels in Elko
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Making great effort in change”
5 of 5 bubbles Reviewed 28 June 2013

I stayed at this hotel about a year ago the room was outdated and dusty! However.ended up here again last month to my surprise the rooms had been updated with and completely remodeled they were clean and beautiful with flat screens same friendly staff but the room backed their effort this time the whole experience changed my opinion!!!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 123happyshmoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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82 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Moraga, California
Level Contributor
118 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 15 June 2013

Very pleased to find the High Desert Inn with clean bathrooms, clean beds, fine restaurant, very convenient off the main freeway from West Yellowstone on the return trip to the Bay Area.
Fast service and adequate facilities. Parking right near rooms. Fridge, microwave, and Wifi made
all the difference to us. Across the street accessible restaurants and gas stations, which made
us gain time for the departure. Highly recommend this motel; good phone arrangements made
everything run smoothly.

Room Tip: We liked the bottom floor access to our car parked right outside.
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CJSTEINBERG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 15 August 2012

We got stuck in Elko when our truck had some mechanical issues. We unfortunately chose this motel because they advertised an indoor pool. Big mistake! We could have lived without the pool had we known this place would be so dirty. First off, the hallways were smelly and the carpets were very dirty around the edges. I was nearly knocked over by the cigarette smell when we opened the door to the room. It smelled like an old bar. The carpet was filthy and threadbare in areas and had large stains. A few of the towels had large black hairs on them and the bathroom floors were dirty. We opened the windows and doors in an effort to air out the room but it didn't help. Did I mention that this is a non_ smoking room? The pool was packed with people too and was totally not worth it. One of the grossest places I have states in quite awhile. Won't make this mistake again. High Desert Inn = FAIL.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank aundrea22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hdimgr, General Manager at High Desert Inn, responded to this review, 22 August 2012
I apologize for your unsatisfactory stay. We are currently in the process of replacing many of our carpets and up dating the hotel. Our pool does get busy at times, and it is hard to keep everyone happy. We do our best to deliver the best customer service, comfort of our hotel and cleanliness of our rooms. I do hope that if you are in the area that you do stay with us again.
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Travellers are raving about these Elko hotels

Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 bubbles Reviewed 11 April 2012

Here we go again in elko. It's been awhile since I stayed here and I'm getting around to a review now. First off the blonde clerk on swing shift was hitting on pipeliners who were staying at the Inn long term and having inappropriate conversations with them while guests are in the lobby wanting service that's outside of meeting up with her after she's off shift. She was also smoking in the bar while on shift. Absolutely no professionalism. The long stay pipeliners are loud drunks who fight and yell all night. The rooms are outdated, run down, disease infested nightmares. The owner should be proud of this hole or at least fire the manager. The only hotel worse than this one in elko that is a larger establishment would be stockmans hotel and casino. These two places I wouldn't recommend to my worse enemies. Elko with all the money from gold mining and this is what you have to offer? Id rather sleep in my car.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nvdsl99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hdimgr, Manager at High Desert Inn, responded to this review, 17 April 2012
I apologize for your unhappiness of your stay (2011). Our hotel is now under renovations many upgrades are being made to our standard rooms, i am sure that if you stay with us again your experience will be very enjoyable.There have been some changes in the staff also, we have friendly, professional staff members. I feel our hotel is professional and offers quality service to our guests. We do have many long-term guests and many that keep coming back. I look forward to your next stay.
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Salt Lake City, Utah
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 31 March 2012

I wouldn't suggest anyone stay at this hotel unless you like nasty rooms, the smell of smoke, rude staff and disrespectful kids always running around. I've stayed in this hotel a few time (husbands work) and everytime my experience gets worse. The staff have very few friendly staff members. Even the maids are extremely rude and we've had multiple problems with our room not being clean and our things coming up missing. The rooms with the outside doors are VERY dirty, carpets are coming up and look like they haven't been cleaned in years, showers are broken, coffee pot doesn't work, tv is from 1970's and the cigarette smoke is horrible. Every room is like this, even the so called "nicer" rooms. Even in the "Nonsmoking" rooms the cigarette smoke is overwhelming. Smoking is allowed in the hallways so there is no getting away from it.
Everytime I tried to take my children swimming the pool is packed with either teenagers or small children. The pool is open to the public so there are constantly tons of people in there. It makes it very difficult to take younger children swimming because the teenagers have no respect for smaller children and some parents have no problem letting their kids do whatever they'd like. Not a joyful thing to do....
All in all--- Rooms are dirty and outta date, smoking is EVERYWHERE, staff is unfriendly and the pool is constantly packed with more than just the hotel guests.
STAY SOMEWHERE ELSE!!!

Room Tip: Stay Next Door!! Do Not Stay Here!!
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  • Stayed February 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank Angie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 4 December 2011

Worst hotel ever! Dirty, slow internet, uncomfortable beds, noisy. Stayed in a non-smoking room where people all around smoked. Smoked in the hallways too and hotel staff did nothing about it. This hotel makes Motel 6 seem like a 5-star hotel. Seriously terrible.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jh4748
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 10 August 2011

I really like this hotel. They have an indoor pool which is nice in the winter months. I've stayed here 4 times. This is a very clean friendly place to stay.

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kbwright79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about High Desert Inn

Property: High Desert Inn
Address: 3015 E Idaho St, Elko, NV 89801
Phone Number:
Region: United States > Nevada > Elko
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #17 of 29 Hotels in Elko
Price Range (Based on Average Rates): £
Hotel Class:2 star — High Desert Inn 2*
Number of rooms: 171
Official Description (provided by the hotel):
All The Comforts of Home. All The Convenience You Want. Whether business or pleasure, High Desert Inn offers the kind of amenities that make you feel right at home. • FREE Wireless High-Speed Internet • Flat Screen TV's • Bright, clean, comfortable decor • Fully-Equipped Fitness Center • Indoor Pool & Spa • Variety of Business Services • Free Courtesy Shuttle • Next door to Elko's Best Casinos & Restaurants at Red Lion & Gold Country! • Starbucks next door at Red Lion Hotel & Casino So if you're traveling through Northern Nevada, to or from Twin Falls, Salt Lake City, or Reno, this is the perfect place to stop a night... Or two. ... more   less 
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Also Known As:
High Desert Hotel Elko

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