We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Went above and beyond!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Red Lion Hotel & Casino
Ranked #7 of 30 Hotels in Elko
Certificate of Excellence
Reviewed 3 June 2014

Recently on a cross-country move my moving truck broke down just as we were trying to park at this hotel for the night. Within moments, hotel staff were assisting us to get our luggage, pets and child to our room. They helped secure our vehicle and coordinated with the truck rental company to repair the vehicle as we slept. They anticipated our needs and were offering helpful solutions before I even knew what help to ask for. These people showed us kindness and compassion during a very difficult situation which made all the difference to us. This went beyond great customer service, these are just great people. In addition, the room was large, clean, quiet, and very comfortable. Food was excellent and my son had a wonderful time at the arcade. I can't say enough good things! Thanks again Red Lion!!!

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jojobelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidZornes_CEO, Other at Red Lion Hotel & Casino, responded to this reviewResponded 10 June 2014

This is so heartwarming to read, and I can't thank you enough for taking the time to share it. It was our pleasure coming to the aid of you and your family, and we're so glad you were able to relax and have a comfortable stay. We know how difficult traveling can be! Please keep us in mind for the future -- we hope to welcome you back again someday!

All the best,
David R. Zornes, C.E.O. Nav Elko Properties

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (567)
Traveller rating
Traveller type
Time of year
Language
  • More languages

377 - 383 of 567 reviews

Reviewed 24 May 2014

I usually stay here when traveling through for business. Over the years it is consistently a comfortable place to stay. The restaurant is a good value & the rooms are up-to-date and very comfortable. The staff is always very friendly as well.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank WeDive2gether
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidZornes_CEO, Other at Red Lion Hotel & Casino, responded to this reviewResponded 27 May 2014

Thanks for the great feedback, and I'm so happy to hear you've been comfortable here during your stays. Please don't hesitate to let me know if there's something specific we can do to earn back a star or two -- we'd love to perfect your next visit!

Best,
David R. Zornes, C.E.O. Nav Elko Properties

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2014 via mobile

I have stayed in a few different hotels in the area and this is by far the best place in Elko I have stayed... The staff is very friendly and helpful... They have two restaurants and a Starbucks. I definitely will be back...

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Shelley T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidZornes_CEO, General Manager at Red Lion Hotel & Casino, responded to this reviewResponded 23 May 2014

Thank you Shelley for writing such a nice review of our hotel! We are glad that you enjoyed our having a Starbucks in the casino as well as our other eating establishments. We very much look forward to your return visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2014

The comforter on the bed had stains on it, which is common since most hotels do not wash the comforters on a regular basis. Should have been checked more thoroughly by housekeeping. Also, the bed skirt had LOTS of stains on it, looks like something sticky. Didn't want to touch it to find out. Otherwise the carpets and bathroom were clean. Staff was ok.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels
Thank Thomas R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidZornes_CEO, General Manager at Red Lion Hotel & Casino, responded to this reviewResponded 23 May 2014

Thank you for posting a review of our hotel. We are sorry that we missed the comforter and bed skirts. I assure you they have been laundered since your departure! Thank you for letting me know. Glad that your stay was otherwise enjoyed. Again, my sincere apologies.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2014

I stay in motels around 200 nights a year and the red lion is elko is one of the nices ones it has large rooms and refrigerator and microwaves

one of my suggestions to the guest with dogs is clean up your mess on the grass out by the back doors, maybe the red lion can have bags out by the doors to help

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Wayne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidZornes_CEO, Other at Red Lion Hotel & Casino, responded to this reviewResponded 21 May 2014

Your input is very valuable to us, Wayne, and I'll have you know that we just this week installed dog waste stations throughout the property! I'm so glad you enjoy your stays here, and I hope during your next visit we can earn that final star. Thanks again for the great feedback.

All the best,
David R. Zornes, C.E.O. Nav Elko Properties

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2014

Like most casinos, this one is unbearable due to tobacco smoke. Nice casino, good machines, but I had trouble talking and my throat was sore, along with sinus headache after a few hours on the floor. Why does the Gaming Community continue to allow this proven health hazard to exist? With so many smokers, it's actually encouraged as the beleaguered smoking community thrives on the wanton practice and strength in numbers actually emboldens smokers to be as unbearable to non-smokers as possible.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels
Thank Leo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidZornes_CEO, Other at Red Lion Hotel & Casino, responded to this reviewResponded 19 May 2014

I'm sorry about the smoke, Daniel, but as you've said, we have very little control over the gaming community's regulations. I hope you won't hold this us against us, as we do everything we can to provide a clean, healthy environment to play.

Best,
David R. Zornes, C.E.O. Nav Elko Properties

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2014

I travel extensively for work and spend approx 125 nights a year in hotel rooms around the world and do come to Elko regularly for business. The Red Lion is a great place to stay. The rooms are large and nicely appointed and almost every room has a balcony. I enjoy being able to step outside for a second in the morning and have my coffee. The beds are very comfortable and each room has a refrigerator, coffee maker and microwave. All the TVs are flat screens. The rooms are always very clean. Thefront staff is great and have always made me feel at home and have tried to accommodate all my requests with a smile and goal of helping me. Its nice to walk out the door of my room and have all the amenities the Red Lion offers from a newly renovated Starbucks, 24 hour coffee shop which has good food, I eat there regularly, a high end restaurant and of course a casino its Nevada. They have a nice pool and gym. Overall great value for the money and a great place to stay.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank globalnomad60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidZornes_CEO, General Manager at Red Lion Hotel & Casino, responded to this reviewResponded 14 May 2014

The title of your review says it all! Thank you so much for posting a review of our hotel/casino. While we already know we are the best in Elko :) it is always a pleasure for our guests to discover this too. As a discriminating world traveler who spends many nights in hotel rooms, we appreciate even more that you think so highly of the Red Lion Hotel & Casino. We very much look forward to your return visit! Thanks again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Elko hotels
0.3 mi away
Best Western Elko Inn
0.1 mi away
Americas Best Value Gold Country Inn & Casino
1.6 mi away
Ramada Elko Hotel and Casino
Show Prices
Show Prices
Show Prices
0.7 mi away
Hilton Garden Inn Elko
0.3 mi away
Ledgestone Hotel Elko
2.3 mi away
Hampton Inn by Hilton Elko Nevada
Show Prices
Show Prices
Show Prices

Been to Red Lion Hotel & Casino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Red Lion Hotel & Casino

Address: 2065 Idaho St, Elko, NV 89801-2628
Region: United States > Nevada > Elko
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Elko
#3 Romantic Hotel in Elko
#4 Business Hotel in Elko
Price Range: £59 - £86 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Lion Hotel & Casino 3*
Number of rooms: 222
Official Description (provided by the hotel):
Red Lion Hotel & Casino is Elko’s premier hotel and casino, offering comfortable accomodations, great amenities and endless entertainment. Whether you’re traveling for business or pleasure, we’ll make you feel right at home. Elko’s Red Lion Hotel & Casino features the finest accommodations available in northeastern Nevada. Enjoy plush, pillow-top beds, contemporary furnishings, wireless internet and more in our inviting guest rooms. We also have a fitness center, gift shop, seasonal pool and business center, so you have everything you need under one roof. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, TripOnline SA, Hotels.com, Ebookers, Evoline ltd, HotelQuickly, getaroom.com and 5viajes2012 S.L. so you can book your Red Lion Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Red Lion Hotel And Casino
Red Lion Hotel Elko
Red Lion Elko
Elko Red Lion

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing