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“Nice Hotel” 5 of 5 bubbles
Review of Red Lion Hotel & Casino

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Red Lion Hotel & Casino
Ranked #5 of 29 Hotels in Elko
Certificate of Excellence
Mountain Home
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice Hotel”
5 of 5 bubbles Reviewed 10 June 2014

Very nice rooms. ...ask for a room close to the casino because I had the first floor far end....and I mean far end! I would stay again. The band was great listened into the nite with our friends. The food for lunch and breakfast was great..but pricy for a casino.

  • Stayed June 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidZornes_CEO, Other at Red Lion Hotel & Casino, responded to this review, 12 June 2014
I'm so glad you and your friends had such an enjoyable stay with us, Robert. Thanks for taking a moment to share your experience, and I truly hope you plan to return to us soon! We'll keep working hard to show you a great time and serve you delicious meals.

All the best,
David R. Zornes, C.E.O. Nav Elko Properties
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

507 reviews from our community

Traveller rating
    207
    156
    84
    37
    23
See reviews for
125
133
35
112
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Lansing, MI
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 June 2014

Recently on a cross-country move my moving truck broke down just as we were trying to park at this hotel for the night. Within moments, hotel staff were assisting us to get our luggage, pets and child to our room. They helped secure our vehicle and coordinated with the truck rental company to repair the vehicle as we slept. They anticipated our needs and were offering helpful solutions before I even knew what help to ask for. These people showed us kindness and compassion during a very difficult situation which made all the difference to us. This went beyond great customer service, these are just great people. In addition, the room was large, clean, quiet, and very comfortable. Food was excellent and my son had a wonderful time at the arcade. I can't say enough good things! Thanks again Red Lion!!!

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jojobelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidZornes_CEO, Other at Red Lion Hotel & Casino, responded to this review, 10 June 2014
This is so heartwarming to read, and I can't thank you enough for taking the time to share it. It was our pleasure coming to the aid of you and your family, and we're so glad you were able to relax and have a comfortable stay. We know how difficult traveling can be! Please keep us in mind for the future -- we hope to welcome you back again someday!

All the best,
David R. Zornes, C.E.O. Nav Elko Properties
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Idaho Falls, Idaho
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 24 May 2014

I usually stay here when traveling through for business. Over the years it is consistently a comfortable place to stay. The restaurant is a good value & the rooms are up-to-date and very comfortable. The staff is always very friendly as well.

  • Stayed May 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank WeDive2gether
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidZornes_CEO, Other at Red Lion Hotel & Casino, responded to this review, 27 May 2014
Thanks for the great feedback, and I'm so happy to hear you've been comfortable here during your stays. Please don't hesitate to let me know if there's something specific we can do to earn back a star or two -- we'd love to perfect your next visit!

Best,
David R. Zornes, C.E.O. Nav Elko Properties
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 22 May 2014 via mobile

I have stayed in a few different hotels in the area and this is by far the best place in Elko I have stayed... The staff is very friendly and helpful... They have two restaurants and a Starbucks. I definitely will be back...

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shelley T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidZornes_CEO, General Manager at Red Lion Hotel & Casino, responded to this review, 23 May 2014
Thank you Shelley for writing such a nice review of our hotel! We are glad that you enjoyed our having a Starbucks in the casino as well as our other eating establishments. We very much look forward to your return visit!
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Elko
1 review
3 of 5 bubbles Reviewed 21 May 2014

The comforter on the bed had stains on it, which is common since most hotels do not wash the comforters on a regular basis. Should have been checked more thoroughly by housekeeping. Also, the bed skirt had LOTS of stains on it, looks like something sticky. Didn't want to touch it to find out. Otherwise the carpets and bathroom were clean. Staff was ok.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank Thomas R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidZornes_CEO, General Manager at Red Lion Hotel & Casino, responded to this review, 23 May 2014
Thank you for posting a review of our hotel. We are sorry that we missed the comforter and bed skirts. I assure you they have been laundered since your departure! Thank you for letting me know. Glad that your stay was otherwise enjoyed. Again, my sincere apologies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Junction City, Oregon
1 review
4 of 5 bubbles Reviewed 19 May 2014

I stay in motels around 200 nights a year and the red lion is elko is one of the nices ones it has large rooms and refrigerator and microwaves

one of my suggestions to the guest with dogs is clean up your mess on the grass out by the back doors, maybe the red lion can have bags out by the doors to help

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Wayne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidZornes_CEO, Other at Red Lion Hotel & Casino, responded to this review, 21 May 2014
Your input is very valuable to us, Wayne, and I'll have you know that we just this week installed dog waste stations throughout the property! I'm so glad you enjoy your stays here, and I hope during your next visit we can earn that final star. Thanks again for the great feedback.

All the best,
David R. Zornes, C.E.O. Nav Elko Properties
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Elko
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 18 May 2014

Like most casinos, this one is unbearable due to tobacco smoke. Nice casino, good machines, but I had trouble talking and my throat was sore, along with sinus headache after a few hours on the floor. Why does the Gaming Community continue to allow this proven health hazard to exist? With so many smokers, it's actually encouraged as the beleaguered smoking community thrives on the wanton practice and strength in numbers actually emboldens smokers to be as unbearable to non-smokers as possible.

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank Leo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidZornes_CEO, Other at Red Lion Hotel & Casino, responded to this review, 19 May 2014
I'm sorry about the smoke, Daniel, but as you've said, we have very little control over the gaming community's regulations. I hope you won't hold this us against us, as we do everything we can to provide a clean, healthy environment to play.

Best,
David R. Zornes, C.E.O. Nav Elko Properties
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Lion Hotel & Casino

Property: Red Lion Hotel & Casino
Address: 2065 Idaho St, Elko, NV 89801-2628
Phone Number:
Region: United States > Nevada > Elko
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Elko
#3 Romantic Hotel in Elko
#4 Business Hotel in Elko
Price Range (Based on Average Rates): £
Hotel Class:3 star — Red Lion Hotel & Casino 3*
Number of rooms: 222
Official Description (provided by the hotel):
Red Lion Hotel & Casino is Elko’s premier hotel and casino, offering comfortable accomodations, great amenities and endless entertainment. Whether you’re traveling for business or pleasure, we’ll make you feel right at home. Elko’s Red Lion Hotel & Casino features the finest accommodations available in northeastern Nevada. Enjoy plush, pillow-top beds, contemporary furnishings, wireless internet and more in our inviting guest rooms. We also have a fitness center, gift shop, seasonal pool and business center, so you have everything you need under one roof. ... more   less 
Reservation Options:
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Also Known As:
Red Lion Hotel And Casino
Red Lion Hotel Elko
Red Lion Elko
Elko Red Lion

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