We stayed here for one night on 9/19/13 and then again on 9/21/13. Both times we were on the first floor and with a two queen beds/non-smoking/no pets room. The rooms had updated linens on the beds, and the beds were quite comfortable. They each had a large flat screen television, which was surprising for us. Our room the first night had a safe in it, which the other room did not. The first room had a power strip outlet next to the nightstand, which made it convenient to plug in cell phone charger. The second room did not have that. Both rooms were clean, except the second stay room which had hair behind the bathroom door.
The lobby decor was charming. Had partial tin ceiling and the expected old west style decorations. Check-in was easy and the staff members were friendly. On our second check-in though, we were asked for our "VIP Room Club" card. We did not have one, nor know what they were talking about. She got one out and stamped it for our visit that night and explained that over so many separate visits, you'd receive a free night. When I asked about stamping it for our first night stayed two days earlier she replied that they couldn't do that. Well, if we hadn't been told about it the first night, shouldn't they take care of that just for good customer service, and righting what the first employee didn't do?
Had breakfast one morning in their cafe. My husband had an omelet and I a waffle; nothing great. Average.
Overall, a good hotel and we will stay again next time we're in Ely.
- Official Description (provided by the hotel):
- The Prospector Hotel & Gambling Hall is a beautifully appointed Hotel and Casino including an onsite Restaurant and Cocktail Lounge. The property is newly remolded with 5 Star Amenities throughout, therefore, we are positive you will enjoy your stay with us. The Hotel is Pet Friendly so we love all pets and YES, we Love You too! In addition, being less than a mile away, we are the closest Hotel to the famous Train Station, Airport & Hospital. Safe Travels and See You Soon! ... more less
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- Also Known As:
- Prospector Hotel Ely
- Prospector Hotel And Gambling Hall Ely, Nevada