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“Poor service but the food is good”

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Prospector Hotel and Gambling Hall
Ranked #1 of 15 Hotels in Ely
Las Vegas, Nevada
Level Contributor
173 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Poor service but the food is good”
3 of 5 bubbles Reviewed 21 December 2013 via mobile

Large portions and good selection of food but trying to order food and drinks is the problem if you eat in the bar area you get better service but it's really smoky they have good spaghetti and their sandwiches are huge

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tom H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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382 reviews from our community

Traveller rating
    202
    137
    30
    6
    7
See reviews for
92
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 18 November 2013 via mobile

This is our third year staying here.The staff is very friendly & Helpful.The rooms have been renovated,very comfy beds.Rooms are very modern.The dinning is very clean & fresh.New chief Derek is very personal.The baking is unbelievable.My husband had pot roast with the fixings last night,(all you can eat)He couldn't eat what was served.and said it was a very good home cooked meal.Our waitress Darla fantastic public servant.Our twice a year stay is just like coming home.Highly recommend staying here.the gaming room is small,but I find does pay out well.Satisfied consumers.We will be back in the spring.Thank you for the home feeling.

Stayed November 2013
Helpful?
1 Thank Olwhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotts Valley
Level Contributor
132 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed 7 November 2013

I was hoping to spend the night in their RV park, but it was full. I had an early dinner (all-you-can-eat pot roast special for $12). Decided to check at the desk to see if a room was available at a reasonable rate. I was offered a king room for $70. The room far exceeded expectations. Quite large, loaded with amenities and attractively decorated. It was quite possibly the nicest room I stayed in on a 7 week road trip.

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Norvil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellton, Arizona
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 12 October 2013

My husband I was just traveling and stayed here. great food, great motel rooms, Well with the money to stay here. great staff and so nice to have someone nice to wait on you and to make you feel welcome..

Room Tip: Very quiet place to stay and lot to do.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fern M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fresno, California
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 22 September 2013

My wife andI stayed here for two nights in mid september. We were on vacation, but my wife is taking an online course and had a lot of home work to do that required access to the Internet so we ended up staying two nights, and spending the day mostly in the room.
We were presently surprised at the quality of our room for the price. The room was good size for the two of us, and that was important as we spent a lot of time in it. The bathroom was good size also, with a great shower head, very relaxing.

A very large screen TV with Netflix access, (nice touch) and no extra charge for the WiFi, as is the case in some casinos (speed was good also) The hotel was quiet, we never heard anyone in the adjoining rooms, only some talk in the hallways.

The restaurant was another story, we ate dinner on our last night here and it was a disappointment. I had the spaghetti and it was nothing to write home about. I would not eat there again.

The casino is very small, just slot machines but I did go home with more then I came with after maybe ten minutes of playing.

All in all, we would stay there again when we are in Ely. But would eat elsewhere.

Room Tip: Down stares rooms are pet rooms, pets are just $10 extra. There are just two floors, no elevator.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Royphotog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henderson, Nevada
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 22 September 2013

We stayed here for one night on 9/19/13 and then again on 9/21/13. Both times we were on the first floor and with a two queen beds/non-smoking/no pets room. The rooms had updated linens on the beds, and the beds were quite comfortable. They each had a large flat screen television, which was surprising for us. Our room the first night had a safe in it, which the other room did not. The first room had a power strip outlet next to the nightstand, which made it convenient to plug in cell phone charger. The second room did not have that. Both rooms were clean, except the second stay room which had hair behind the bathroom door.

The lobby decor was charming. Had partial tin ceiling and the expected old west style decorations. Check-in was easy and the staff members were friendly. On our second check-in though, we were asked for our "VIP Room Club" card. We did not have one, nor know what they were talking about. She got one out and stamped it for our visit that night and explained that over so many separate visits, you'd receive a free night. When I asked about stamping it for our first night stayed two days earlier she replied that they couldn't do that. Well, if we hadn't been told about it the first night, shouldn't they take care of that just for good customer service, and righting what the first employee didn't do?

Had breakfast one morning in their cafe. My husband had an omelet and I a waffle; nothing great. Average.

Overall, a good hotel and we will stay again next time we're in Ely.

Room Tip: If you aren't traveling with pets, ask for a non-pet room. Also, they do not have an elevator, s...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ourspiritwings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pahrump, Nevada
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 18 September 2013

THE hotel was clean but needs updating. On arriving we were given a drink voucher and $3 slip play in their casino. The casino was nice until the smokers set in. *gag* they can complimentary bottle water in the room which was a nice touch. The restaurant need updating bad, the food was average

Room Tip: if your a non smoker ask for the second floor.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Habibisca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Prospector Hotel and Gambling Hall

Property: Prospector Hotel and Gambling Hall
Address: 1501 E Aultman St, Ely, NV 89301-2599
Phone Number:
Region: United States > Nevada > Ely
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 15 Hotels in Ely
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Prospector Hotel and Gambling Hall 3.5*
Number of rooms: 61
Official Description (provided by the hotel):
The Prospector Hotel & Gambling Hall is a beautifully appointed Hotel and Casino including an onsite Restaurant and Cocktail Lounge. The property is newly remolded with 5 Star Amenities throughout, therefore, we are positive you will enjoy your stay with us. The Hotel is Pet Friendly so we love all pets and YES, we Love You too! In addition, being less than a mile away, we are the closest Hotel to the famous Train Station, Airport & Hospital. Safe Travels and See You Soon! ... more   less 
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Also Known As:
Prospector Hotel Ely
Prospector Hotel And Gambling Hall Ely, Nevada

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