We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Surprise”
Review of Comfort Suites

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Comfort Suites
Ranked #1 of 4 Hotels in Fernley
Certificate of Excellence
Reviewed 21 July 2014

After driving all day, and called many sold out hotels, we discovered this hotel 25 miles East Reno. Great staff, clean, spacious room, pool, big fridge, microwave, washer/dryer, quiet, and very affordable. Great stay if you are just passing by, or want to get close to Reno.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank MariaCFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terin L, Manager at Comfort Suites, responded to this reviewResponded 30 July 2014

Dear Maria,

Thank you for choosing the Comfort Suites during your recent trip through Fernley. We are glad that you enjoyed our great staff, clean rooms and countless amenities. We appreciate you taking the time to provide a detailed review and hope to see you in the future.

Terin Lockard
Assistant GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (206)
Traveller rating
Traveller type
Time of year
Language

118 - 124 of 206 reviews

Reviewed 8 July 2014 via mobile

This hotel has a lot of extras, like beautiful spacious room, fridge, microwave, comfy bed, good bathroom, separate RV/trailer parking lot, decent breakfast, coffee 24/7, etc. We enjoyed our visit to Fernley here. The only thing that annoyed me was Fox News playing in the lobby. I want to relax at a hotel, not get worked up by the manager/owner's political leanings shoved down my throat at the lobby, front desk.

Stayed: May 2014
Thank Coelacanthe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terin L, Manager at Comfort Suites, responded to this reviewResponded 30 July 2014

Dear Coelacanthe,

Thank you for choosing the Comfort Suites during your recent stay in Fernley. We are glad that you enjoyed our beautiful, spacious suites and abundant amenities. We appologize for failing to meet your expectations regarding the news channel that was on in the lobby as we are required to have news on the tv, we are also more than happy to change it to any preffered station. Thank you for taking the time to review our property and we hope to see you in the future if your are in the area again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

We stayed here by default as everything in Lake Tahoe and Reno was full. We were so pleasantly surprised, I will not look further if passing through that area again. The facility is well maintained, the beds were clean and comfortable. Bathrooms were spotless. And the price was significantly less than anything in Reno/Tahoe proper. Don't spend more by staying in town if you don't have to. The staff was friendly and helpful. Our reservation was literally made on the phone while driving into the parking lot, and we were greeted cheerfully. They made great recommendations for dinner as well.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank msundberg2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terin L, Manager at Comfort Suites, responded to this reviewResponded 8 July 2014

Thank you for choosing the Comfort Suites on your recent trip through Fernley. We are glad that you enjoyed our well maintained property, comfortable beds and friendly staff. We appreciate your kind words and the value that you found in your stay. We hope if you come through in the future you will choose to stay with us again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2014 via mobile

What else can we say...We stayed here for a week to visit our daughter & grand kids. We will forever treasure this place. Definitely would return here again and again. It's a new all suites hotel with the most comfortable bed ever. I asked the darling little blonde girl (Charissa) at the desk for the type of bedding they used so I could go home and order it. Air conditioning was great!! Beautiful lobby and great complimentary breakfast. We enjoyed the Pioneer Crossing Casino not far from the hotel too. Really going to miss this place.

Stayed: June 2014, travelled as a couple
Thank brenda13385
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terin L, Manager at Comfort Suites, responded to this reviewResponded 17 June 2014

Thank you for your kind words regarding your recent stay with us and for taking the time to review our hotel! We are glad that you enjoyed the comfortable beds, beautiful lobby and complimentary breakfast. We look forward to seeing you in the future if you are in the area again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014 via mobile

Very clean, quiet and comfortable. King suite. Huge bathtub/shower with a working drain plug (not always the case!). Selection of pillow firmness and extremely comfy bed. Microwave and refrigerator in room. Bold coffee option at breakfast. Great Mexican cafe nearby with good margaritas. As stated , a great find. A definite "return again" place.

Stayed: May 2014
Thank cwk99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terin L, Manager at Comfort Suites, responded to this reviewResponded 29 May 2014

Thank you for taking the time to provide a review of your most recent stay with our hotel. We are pleased that we could provide a clean, quiet and comfortable experience. We are glad you enjoyed our countless ammenities and look forward to providing a great experience if you come this way again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2014

I was pleasantly surprised at how nice this Comfort Suites was. The front desk folks were more than helpful; the room was immaculate and comfortable. The WiFi was blazing fast. BUT -- if you're a light sleeper, as I am, you will be bothered by the numerous trains that come by.

The rumble/vibration of a passing train is loud enough to be felt/heard while in the shower. I had a hard time trying to fall asleep. Between 8:30 PM and midnight there were 5 or 6 trains that came through. I finally took a sleeping pill, turned the aircon on high/continuous, and put in earplugs. The trains were running again by my wake up of 6:00 AM.

The front desk will try and put you in a room more away from the tracks, but here's the thing: the hotel is perpendicular to the tracks. There is no good room - all the rooms are on the track side. The laws of physics WILL be obeyed: all rooms hear the trains.

One more thought: with all the desert property in Fernley, who thought it would be a good idea to not only buy land right by the train tracks, but also to orient the rooms east/west? You get either the morning sun or the afternoon killer sun. Pick yer poison....

If you're a heavy sleeper, then stay here. It's an excellent hotel. If you're a light sleeper, then drive on because you will be kept awake.

My reason for staying in a hotel isn't to admire the furnishings, it's to sleep. Because of that I averaged out the rating to a 3-star. If the room/staff hadn't been so great, it would have been a 1-star.

Stayed: April 2014, travelled on business
1  Thank L2conD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_nv074, Manager at Comfort Suites, responded to this reviewResponded 6 May 2014

Thank you for taking the time to complete an online review regarding your recent stay at Comfort Suites.
We appreciate your honesty and the kind words about our staff. It is our goal to deliver a clean comfortable room with a caring and helpful staff.
Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Fernley.

Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2014 via mobile

We called for availability @ 2:30am. Last minute we needed to pull over and get some rest. Staff very accommodating. Really wish we could've slept there longer. Seriously the bed was so comfortable. Nice soft clean sheets, tons of pillows, clean fresh smelling room, good fan and temp. Great clean bathroom. Appreciated the flex curtain rod, makes a nicer hotel tub/shower combo. The only thing I found disappointing were the bath towels. Kinda scratchy but almost not worth mentioning, other than to balance this review. Possibly the noise from the freeway would bother some people, but it is a nice, newer, middle of nowhere right off the road for fast highway access hotel. That's almost a given. The breakfast was just right and great service too! Very good hostess, kept everything warm and filled along with a kind greeting and offer to help. Even passed the cleaning staff in the hallway, very warm friendly as well. Surprising oasis of comfort in the desert! Would definitely recommend this as well as stop in again ourselves. A little pricey considering rooms in Reno for a third of the cost. But as with most things in life, you usually get what you pay for.

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank heidz64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terin L, Front Office Manager at Comfort Suites, responded to this reviewResponded 27 March 2014

Thank you for your kind words regarding your recent stay! We are grateful that you enjoyed our comfortable bedding, abundant breakfast and kind staff! We appreciate your business and are glad that we could be accomodating to your needs while traveling through.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Fernley
2.6 mi away
Best Western Fernley Inn
2.5 mi away
Super 8 Fernley
Super 8 Fernley
#3 of 4 in Fernley
290 reviews
23.9 mi away
Fairfield Inn & Suites Reno Sparks
Show Prices
Show Prices
Show Prices
24.4 mi away
Super 8 Sparks/Reno Area
Show Prices

Been to Comfort Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites

Address: 800 Mesa Dr, Fernley, NV 89408-9870
Phone Number:
Region: United States > Nevada > Fernley
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Fernley
Price Range: £79 - £114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 84
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Choice Hotels, Expedia, TripOnline SA, Hotels.com, Ebookers, Cancelon, Evoline ltd and 5viajes2012 S.L. so you can book your Comfort Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Fernley, Nevada

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing