For the most part, this was a pretty nice hotel. I was having a hard time deciding to give it 3 or 4 stars. It was clean and new, which is very nice. The breakfast was pretty good--they had biscuits and gravy each morning as well as eggs and sausage or bacon, along with the normal cereal/yogurt/waffle/fruit/etc. offerings. It wasn't the best breakfast ever, but it was okay, and to this point I would have given them 4 stars.
But the pool.
It was COMPLETELY unheated, and therefore unusable. And it wasn't a one-time thing, since we were there for 5 days and it stayed cold and there were no signs explaining that it was temporarily broken or anything. I feel like it is false advertising to say you have a year-round open pool, and then not heat it. You may as well not have one at all, because you can't get in it. Unless you enjoy hypothermia, I suppose.
Yes, it is January, but in December I stayed in another Choice hotel in St. George Utah, which is colder than Vegas, and it snowed there, no less. And we were in the pool, having a snowball fight, and it was perfectly warm and comfortable. If you are going to open your pool, you need to heat it. Thank goodness we didn't have the kids with us this trip. They would have been very upset--swimming in the hotel pool is one of the highlights of their vacations.
The hot tub was warm, but not hot like a "hot" tub should be. We sat in it a few minutes and then left, since it didn't really relax a person like a hot tub ought to.
So, if you don't use the pool/hot tub, by all means, stay here, it is a nice hotel otherwise. If you do, I'd suggest looking elsewhere.
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- Also Known As:
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- Comfort Inn & Suites Henderson Hotel Henderson
- Comfort Inn Henderson