We chose to stay here away from the strip as a relaxing getaway/spa retreat. The views are stunning, the fireplaces are great, and it was quiet. But other than that, I was unimpressed. The resort fee (charged daily per room) gets you nothing during the winter, as one of the pools is closed, it is too cold to use many of the ammenities, and it is just dead around there. The beds are typical hotel beds--pretty hard (not "Heavenly"), but the pillows and comforter make up for it. The two restaurants (Rick's Cafe and Marssa) are closed for dinner on Sundays, only offer expensive breakfast buffets on weekends, and the food options in general are fairly limited. Nothing is open for lunch (the cafe by the pool is closed for the season). We ended up bringing our own breakfasts, buying sandwiches from Marakesh Express everyday for lunch and for dinner we left the resort most of the time. Dinner at Marssa was fantasic when we did go once. And the martinis/specialty drinks in Arabesque lounge are wonderful (if a bit overpriced). The menu at Arabesque is the same as Rick's Cafe--try the camembert appetizer.
Know that the shuttle to the strip only leaves every 3-4 hours and you must have reservations. It drops you at the Westin just off the strip. It takes about 45 min to get down there. It was a bit of a hassle, but if you stay for awhile would be worth it.
I went stand-up paddleboarding which was wonderful--but it is separate from the hotel activities (it was $40/hr, or $30 if you have done SUP before and say you are "local" and then every time after that is $20 for an hour)
My biggest compliant is the spa--for a resort that has "spa" in its name--this was severly lacking. They have a small sauna, three showers, minimal "relaxation" area. The aestetician was gone for all five days we were there, so only massages were available. The girl who was our server from Marssa checked us in (which was actually pretty funny; they are light on staff during this time--she is sweet though). The prices are steep, but I knew to expect that. However, the massage here was the worst I have ever received--I think I have serious bruises from the "relaxation" Swedish massage--even after repeated requests to let up on the pressure, the warrior kept digging into my bones like she thought they were knots. Thought my hip bones were something she had to "work on"--repeatedly. She had no idea what she was doing and at one point took me by the head and lifted me into a sitting position. Lifted me by my head/neck! I think I just heard my chiropractor scream from 300 miles away... And then--they charge you an automatic service charge. They tipped her way more than I would have and it isn't optional. Not a good experience and the spa was the reason I chose this hotel.
Since I want to end on a positive note, I will say: The staff at the front desk and valet are very kind and helpful. I loved the Marakesh Express food/coffee and the staff there were by far the highlight of the people I met. The scenery is gorgeous, this was a very quiet getaway, and I was able to relax.
- Official Description (provided by the hotel):
- Named one of the "world's best hotels" by Travel + Leisure, The Westin Lake Las Vegas Resort & Spa offers visitors a 3,600 acre resort with spa, golf course, and fine dining. ... more less
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- Also Known As:
- Loews Lake Las Vegas Hotel Henderson
- Loews Hotel Henderson
- Loews Resort Henderson
- Loews Henderson
- Henderson Loews