My husband and I are Las Vegas locals and decided to spend a night out at the Westin.
We arrived around noon Sunday and knew ahead of time that check in was not until 4pm but figured we would be able to hang out by the pool, which was pretty much our plan for our time there anyway.
We were given a pool entry key and told that they would call us when the room was ready. We got a call about 1pm to say our room was ready. We were upgraded, due to our AAA membership and had a nice room on the 7th floor with a view of the lake.
The pool was quite crowded on the Sunday but emptied out a lot on the Monday.
We ate and had drinks poolside. Service was excellent all around, at the pool and at check in and check out.
We requested a late checkout for Monday and were given a 3pm check out time at no additional cost which was very nice. Allowing us to spend more time at the pool and return to our room to shower and change before leaving.
Our only complaint would be that the bed was not properly made up. On one side, the sheet covering the mattress only covered half of the side of the mattress, not enough to tuck in under the mattress, the other side had a good 18 inches of sheet tucked in. I called and asked if anyone from housekeeping was available to come up and make the bed. I was assured someone would take care of it but it may be a little while. Which was fine as we were going out to eat.
Upon return it had been taken care of.
The Westin is a very nice property but the room decor could use a bit of updating.
Over all a very good stay.
- Official Description (provided by the hotel):
- Named one of the "world's best hotels" by Travel + Leisure, The Westin Lake Las Vegas Resort & Spa offers visitors a 3,600 acre resort with spa, golf course, and fine dining. ... more less
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- Also Known As:
- Loews Lake Las Vegas Hotel Henderson
- Loews Hotel Henderson
- Loews Resort Henderson
- Loews Henderson
- Henderson Loews