We stayed here for a family event back in October 2008, so we had no reservations staying here March 2012. Oh boy were we wrong...
Breakfast was unchanged and location was fine... Price perhaps not delivering what it once did... Below are the main detractions..
-- Staff, while perhaps smiley, didn't seem to really care. Check-in took a while, didn't ask if we'd ever been there and it was never explained about their odd key-card A/C system. How's a person to know if they'd never been there? Stood there for a good 15 min. We were the only ones there. Seriously?
-- I came back from the room next door (family) and a worker was coming out of my room? Mumbled something about "oh, they didn't tell me you had checked in, i was checking the A/C." Nothing had been moved in yet, thankfully, but still odd.
-- Our room upon check-in had crumbs all over, vacuum needs a new bag maybe? Come on staff! Clean rooms are a hotel basic.
The above things happened to me, personally. Others in our party had things ranging from broken a/c units, to rooms not being cleaned or toiletries not being replaced. Those things, at the same price point, don't inspire confidence.
While still a perfectly fine hotel, I think we should have perhaps looked around some.
- Official Description (provided by the hotel):
- Located just off of I-215 and Eastern, BEST WESTERN PLUS St Rose Parkway Hotel sits in the middle of prestigious Seven Hills, Anthem and Silverado Ranch neighborhoods. Our neighbors include the highly acclaimed St Rose Hospital and brand new office buildings, occupied by the areas best doctors, lawyers, bankers and developers to name just a few. Due to its prime location in Henderson, the guests at Best Western Plus enjoy a variety of delicious restaurants and entertainment. Surrounded by both quick style and more formal dining as well as movie theaters and gaming locations, guest will find plenty of dining, shopping and entertainment options a short drive away. ... more less
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- Also Known As:
- Wingate By Wyndham Henderson Hotel Henderson
- Wingate Las Vegas
- Wingate Hotel Henderson
- Wyndham Henderson
- Henderson Wyndham