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“Great place to stay and pet friendly!!”

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Hampton Inn & Suites Las Vegas South
Ranked #2 of 25 Hotels in Henderson
Certificate of Excellence
Moraga, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great place to stay and pet friendly!!”
4 of 5 bubbles Reviewed 20 November 2013

Nice location, updated furnishings and clean as well as pet friendly! I travel with a trailer for work and the parking was great! Plenty of room and large parking spaces and easy to turn around. Many restaurants near by and not to far from the strip! I enjoyed my stay and will be back with the family and pet for a weekend in Las Vegas.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Brent M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ddelpit, Manager at Hampton Inn & Suites Las Vegas South, responded to this review, 21 November 2013
At Hampton Inn & Suites, we want all our guests to have the best experience. Therefore, our hotel is a pet-friendly property, and we always welcome pets! We appreciate your comments regarding our location and are so glad to see you enjoyed your stay. Again thank you and we look forward to serving you in the future. We love having you here!
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739 reviews from our community

Traveller rating
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    6
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
Salt Lake City, Utah
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 20 November 2013

Nice desk Clerk but breakfast was very poor, not up to Hampton's regular standards. The comforters were balled up and lumpy and not adequate for warmth. When asked to have a different comforter, we were brought the same problem comforter. Probably would not stay at the Hampton again, in spite of the convenient location.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank bonnie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ddelpit, Manager at Hampton Inn & Suites Las Vegas South, responded to this review, 21 November 2013
Thank you for taking the time to review our hotel! We regret to hear that you were not impressed with our breakfast, and can definitely understand your frustration. I have already spoken with our breakfast team regarding the matter. In regards to our hotel bedding, all our bedding is part of the Hampton Cloud 9 Collection. Which is a Hampton corporate standard. I am happy to let you know, that in 2014 Hampton corporate will be updating the Hampton standard bedding for all Hampton hotels. Comments (good or bad) from guest like you help us improve our customer’s experience, and we really do appreciate it. Thank you and we hope you give us a second chance in the future.
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Rancho Palos Verdes
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 18 November 2013 via mobile

We were staying here for my sons baseball tournament. When we walked in our room it was hot and muggy. We turned on the AC and left for my sons game. What we didn't know is that the AC was broken and when we returned to our room that evening after the game it felt like a sauna! We asked for someone to come fix the AC but were told that maintenance leaves at 5pm. The next morning we were told that maintenance would fix the AC. When we returned to the room that evening once again our room felt like a sauna and our room not to be touched by housekeeping. I would say the communication at this hotel is poor. The only positive thing about our stay was an Italian restaurant next door name Angelina's. I would not stay here again.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
Thank Snssr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ddelpit, Manager at Hampton Inn & Suites Las Vegas South, responded to this review, 21 November 2013
We regret to hear about the A/C & service issue and can definitely understand your frustration. We sincerely apologize for the inconvenience and would welcome the opportunity to discuss the issue with you. I have shared your comment with our staff members in order to improve our consistency in providing excellent customer service to all our guests. Please do not hesitate to contact me directly at 702-385-2200, if I can be of any further assistance.
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Boerne, Texas
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 18 November 2013

Our first experience at this hotel was so excellent in every way we opted to stay here again and were not disappointed. Friendly, helpful staff, CLEAN well maintained rooms and great free breakfast. What a class act in every way!

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marilyn k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ddelpit, Manager at Hampton Inn & Suites Las Vegas South, responded to this review, 21 November 2013
Marilyn K, it was a pleasure to have you stay with us again! Thanks so much for your review regarding your recent stays. We appreciate your positive comments regarding our staff friendliness, and the cleanliness of our hotel. Again, thank you and we hope to see you in the future. We love having you here
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Morrisville, NC
1 review
5 of 5 bubbles Reviewed 17 November 2013

We were there for a family wedding. I was impressed with the friendly staff! I get up rather early, and someone always greeted me when I went for coffee. During the cocktail/happy hour we were served chili with bread and salad. Such a welcome after traveling all day and not wanting to fight a crowd at a restaurant! They had a nice breakfast for our group on Sunday in a private room.

Room Tip: Not applicable.
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Green Features: I hung up my towel twice so that I could use it again, but room service switched it out anyway. Would like to see that change. I also did not see recycling available.
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ddelpit, Manager at Hampton Inn & Suites Las Vegas South, responded to this review, 21 November 2013
Jen S, It was our pleasure to have you stay at our hotel. It brings us great joy as a team to know you enjoyed our breakfast and staff performance. We are constantly looking for ways to improve our overall services and are pleased to hear that we have succeeded. Again, thank you and we hope to see you in the future. We love having you here!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 November 2013

The Hampton in Henderson, NV was great. We attended a wedding in Las Vagas. We used their shuttle service and couldn't have been more pleased. The breakfast was wonderful. All employees we dealt with were very pleasant and efficient.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank suzannepj2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ddelpit, Manager at Hampton Inn & Suites Las Vegas South, responded to this review, 21 November 2013
Thank you for review regarding your recent stay at our hotel. We are so pleased to hear you enjoyed our breakfast, shuttle service, and our staff performance. The staff works very hard to offer great customer service and it brings us great joy as a team to know when we have succeeded. Again, thank you and we hope to see you in the future. We love having you here
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Lauderdale, Florida
2 reviews
4 of 5 bubbles Reviewed 14 November 2013

Let me start by saying we rolled into the Hampton Inn without a reservation and got one of the last rooms available. We had just come from spending a week camping in Death Valley and thoroughly enjoyed the hot shower and comfortable bed. The only thing lacking was a working television. Here we were at 6pm ready to just lay in bed and vegetate in front of the television and it did not work. We called the front desk and they told us "yea we know you will have to purchase a pay channel if you want to watch something." Really? You can't offer me one free movie to compensate for the fact that you put me in a room you knowingly did not have a working TV. Yes I was in Vegas and I should be out all night gambling, but I just wanted to relax tonight. Spent the next night at the Hilton Garden Inn with a working television and the room was twice the size.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ddelpit, Manager at Hampton Inn & Suites Las Vegas South, responded to this review, 21 November 2013
Thanks so much for filling out a survey regarding your recent stay with us! I was very concerned to read you review regarding your recent experience. First of all I would like to sincerely apologize for the TV & service issue you encountered during your recent stay. I have shared your comment with our staff members in order to improve our consistency in providing excellent customer service to all our guests. Please do not hesitate to contact me directly at 702-385-2200, if I can be of any further assistance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Las Vegas South

Property: Hampton Inn & Suites Las Vegas South
Address: 3245 St. Rose Parkway, Henderson, NV 89052
Phone Number:
Region: United States > Nevada > Henderson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Henderson
#1 Romantic Hotel in Henderson
#2 Business Hotel in Henderson
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton Inn & Suites Las Vegas South 3*
Number of rooms: 133
Official Description (provided by the hotel):
Hampton Inn & Suites Las Vegas South is situated in Henderson, just minutes from McCarran International Airport and the famous Las Vegas Strip. Experience all the excitement of Vegas with the downtown Freemont Street Experience and the Las Vegas Strip just a short 15-minute drive from the hotel. Or enjoy the style and sophistication of The M Resort and Green Valley Ranch Resort, each just two miles from the hotel. Treat yourself to a day of shopping and dining at Town Square or visit the breathtaking Red Rock Canyon and Hoover Dam. Discover Lake Mead Recreation area or go skiing and hiking on Mount Charleston. Unwind in a spacious Guest Room or choose a Suite, both featuring a 42" flat panel HD TV and a microwave and refrigerator. Wake up with Hampton’s free hot breakfast and sip on tea and coffee at any time of day in the cozy lobby. Set close to a number of businesses, this Henderson / South Las Vegas hotel offers versatility, functionality, and space. Host a meeting or event for up to 125 guests in one of our three distinct meeting rooms. Catch up with work in the business center and stay in touch with free high speed internet access throughout the hotel. Re-energize in the fitness center or plunge into the pool and spa. ... more   less 
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Also Known As:
Hampton Inn & Suites Henderson - South Las Vegas Hotel Henderson
Hampton Inn And Suites Henderson - South Las Vegas
Hampton Inn Henderson
Henderson Hampton Inn

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