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“Great place to say” 5 of 5 bubbles
Review of BEST WESTERN PLUS Henderson Hotel

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BEST WESTERN PLUS Henderson Hotel
Ranked #6 of 25 Hotels in Henderson
Certificate of Excellence
GreenLeadersBronze level
Sacramento, California
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great place to say”
5 of 5 bubbles Reviewed 16 March 2014

We frequently stay at Best Western hotels. This hotel was probably the nicest of any BW we have ever stayed in. We have usually stayed on the strip in Las Vegas but chose Henderson as it was near the golf courses we were playing. Will definitely stay here on our next visit. The room is new and nicely decorated. The bed and linens are very comfortable. The breakfast was excellent, served in an upscale cafe area with an adjoining cocktail lounge facility. I would highly recommend this hotel to anyone staying in the greater Las Vegas area.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank B-GEnjoyingLife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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665 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (80)
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English first
Santa Clara, California
1 review
4 of 5 bubbles Reviewed 14 March 2014

The property itself was fine, however hotel-rates.com was remiss in not having an update that the property was completely NON-SMOKING as of Jan 1 2014. We arrived with a resevation for a smoking room only to find out we couldn't smoke (resevation made in mid-January). Bit of a pisser when you've shelled out a chunk of non-refundable bucks. The Manager was very helpful and apologetic.

  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank A P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, Wisconsin, United States
2 reviews
5 of 5 bubbles Reviewed 13 March 2014

What a terrific place. Great location. Friendly helpful staff. Rooms are very comfortable. Comp breakfast beats paying $15 at a restaurant. I wish I would have found this place twenty (20) years ago. I have stayed at a dozen or more places in the Las Vegas and immediate area. This facility tops them all. And you don't have all the hubbub and hoopla of a casino. Just a nice quiet place to relax and sleep. What more could you ask for??? I highly recommend this facility.

  • Stayed March 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Gary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allen, Texas
2 reviews
4 of 5 bubbles Reviewed 10 March 2014

Overall, I would definitely stay at this hotel again. The staff was very friendly and helpful. The price was right, and full breakfast was very good. The hotel was somewhat off the beat and path but there was easy access to the expressway and downtown was approximately 15 - 20 minutes.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank sagallen99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kitchener, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 March 2014 via mobile

This was our first time to Las Vegas NV. We choose BW because of the name, the amenities and my past experiences while on the road for work on Canada.

This was a great location for us as it fitted our itinerary of things to do. We stayed at the hotel for 8 nights and were very impressed with the professionalism & helpfulness of the hotel staff.

The hotel was clean with lots of parking. There were name brand stores within minutes of the hotel by car.

Downtown Las Vegas was about 15-20 minutes away.

The rooms were clean and for us non-smokers, they had a fresh smell, which is not always the case at some hotels.

The continental breakfast was excellent. Everything you would want or eat at home for breakfast was there and then some.

They also had a laundry room which is on my list of things needed when far away from home.

Would I recommend this hotel to you? Definitely Yes! Would We stay at this hotel the next time we were in town? Definitely Yes!

5/5 Stars

Stayed February 2014, travelled with friends
Helpful?
1 Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandy, Utah
Level Contributor
288 reviews
181 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
2 of 5 bubbles Reviewed 25 February 2014

This was the third or fourth time I've stayed in this hotel. Both this time and last time I was upgraded to room 320, a huge room with a whirlpool tub and a 60"+ television. Both this time and last, the AC did not work. With the AC on, the compressor did not kick in and the temperature rose from 74 to 79 degrees. Maintenance assured me that cold air was coming out and by the time I noticed the rise in temperature, he had left for the evening. The room has one small window that does not open, so I was warm. The desk clerks were great. One was willing to move me and even after I unpacked was wiling to let me sleep in a second room. The morning desk clerk gave me a 10% discount. All else was great in the room. The shower, internet, and bed were all great. However, the problem overrode all the great aspects of the hotel. Previously I have had great experiences. I'm not sure I'll give it another chance.

Room Tip: Don't stay in 320 unless you're reassured that the AC is fixed.
See more room tips
  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jeff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glendale, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 February 2014

I was uncertain if I would like the hotel, but from check-in to check-out the experience was great. The lobby is modern and comfortable; the room was clean and nicely appointed. I would definitely stay at this Best Western again.

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Stephen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Henderson Hotel

Property: BEST WESTERN PLUS Henderson Hotel
Address: 1553 N Boulder Hwy, 9 Miles From the Strip, Henderson, NV 89011-4131 (Formerly Holiday Inn Henderson)
Phone Number:
Region: United States > Nevada > Henderson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Henderson
#2 Best Value Hotel in Henderson
#3 Family Hotel in Henderson
#3 Romantic Hotel in Henderson
#8 Business Hotel in Henderson
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN PLUS Henderson Hotel 3*
Number of rooms: 115
Official Description (provided by the hotel):
Welcome to BEST WESTERN PLUS Henderson Hotel!The BEST WESTERN PLUS Henderson Hotel in Las Vegas is very centrally located to most of the outdoor activities, Water Park, several casino's, shopping, attractions and evening entertainments whether you're a leisure traveler or on the go business traveler. Only nine miles from the McCarran Las Vegas airport and Las Vegas Blvd. The City of Henderson, offers all the necessary amenities.The hotel, built two years ago, offers 115 well-appointed rooms and suites featuring free direct connect high-speed and/or Wi-Fi Internet access, cable television with over 50 channels, a microwave, refrigerator in all rooms and many other amenities. A complimentary hot breakfast and in addition Best Western Rewards members receive a copy of USA Today newspaper daily. After a long a day guest can relax at our full bar in the evening. Guests can also take advantage of the outdoor heated pool and fitness center.For leisure traveler, this is your destination for rest and relaxation. Access to 12 golf courses, five shopping centers, many attractions, site seeing and outdoor activities for the entire family, all within 15 miles radius from the hotel, and of course many more beyond the 15 mile radius. Call and tell us about how you would like to spend your vacation and one of our experienced staff would be happy to provide more information on points of interest.For the business traveler, we offer the same tools, available to you in your own office: Free wired/wireless Internet access, private voice mail, work desk with ergonomically designed desk chair, fax and copying capability, two-line speaker phone and access to the business center. ... more   less 
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Also Known As:
Holiday Inn Henderson
Henderson Holiday Inn

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