Just recently stayed at Horseshu Casino/Cactus Petes. Apparently the less expensive rooms at the Horseshu Casino is booked thru Cactus Petes. We were booked in by the most unfriendly, stoic, flat affected woman named Crystal. Could not believe the manner of how we were spoken to. Then we proceeded to get a players card with "Juan" - a man equally as unfriendly, short of patience and a whole lot of attitude. The reception was horrific but on a positive note, the room was just fine. Would recommend some time off for these two employees or some education in hotel management.
- Official Description (provided by the hotel):
- Ameristar Cactus Petes Resort Casino in Jackpot, Nevada features a 296-room luxury hotel, as well as a 26,000-square-foot live action casino. Guests can enjoy one of five enticing dining options, go for a swim in the Olympic sized pool, or relax at the Jackpot 18-hole golf course. Don’t miss the Summer Outdoor Concert Series at Cactus Petes. This event is held in the 4,000-seat amphitheater and draws legendary musicians for all to enjoy. ... more less
- Reservation Options:
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- Also Known As:
- Cactus Petes Jackpot
- Cactus Petes Hotel Jackpot
- Cactus Petes Resort Casino Jackpot, Nevada