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Trump International Hotel Las Vegas
Ranked #16 of 263 Hotels in Las Vegas
Certificate of Excellence
Charlotte, North Carolina
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice hotel, but....”
Reviewed 17 July 2014

We stayed at the Trump the beginning of July- we were attending the Barbershop Harmony Society Convention that was being held at the MGM Grand and we decided to stay at the Trump because it was part of the Hilton Grand Vacations and by using out timeshare points we could save $$$. The great thing about the Trump compared to the MGM Grand was that there was NO long checkin line - we were checked in and up to our room within minutes. I was rather impressed by the opulence of the hotel - I had expected that, huge lobby (but the mismatched flower "arrangements" in the huge, tall vases drove me nuts!), the rooms were nice - with all the little amenities - bathrobes, etc. But once you got past that then you started seeing the little things that were annoying and surprising in a hotel of this caliber. The phone in the living room was chirping constantly, so we had to call to have that replaced, the lighted makeup mirror in the bathroom did not work, the stove was nice- but we have to call the front desk to figure out how to unlock it and turn it on! directions stating such would have been nice to have found in a drawer - but then again maybe not a lot of people actually use the stove? One of the most annoying things was that they went chintzy on the cable lineup- pretty much just the basic channels, including several sports channels and news channels - neither of which are my favorite! Very surprised to see that there wasn't even HBO or some of the other more popular cable stations available. Granted, we were not in Vegas to watch TV, but when we did it was usually late at night to wind down from the convention activities and it would have been nice to watch something other than news and sports! I was also concerned that with all the marble in the bathroom and shower area that there wasn't some sort of rubber/vinyl safety mat for the shower. Showers became a dangerous activity with the marble becoming slippery once hit by soap and water. But the one thing that REALLY had me peeved was that when it came to supplying the kitchen with utensils, plates, etc... they only had TWO of everything - two forks, two spoons, two glasses, etc -- quite annoying because that meant having to wash the dishes every day if you wanted to use them for more than one meal. Granted, again we didn't eat many meals in the room - we did do breakfast daily , so when we came back at night if we wanted a snack or a glass of something - we had to wash it from the mornings breakfast - and forget it if a friend or two came back to the hotel with you - as for drinks there were only two glasses so we ended up having to use the paper cups in the bathroom - not ideal for wine! We were told upon checkin that since it was part of a timeshare package that maid service would be on the third day - well the third day came and went and we came back to find no maid service - so I had to call to get that arranged for the next day. One of the nicer things - that we didn't realize until someone pointed it out, was the hotel does NOT have a casino - so it was GREAT (as singers) not to have to walk through a smokey area to get to the elevator. So, would we stay here again? Possibly - the price was definitely right! But if we had to pay the full price, most likely not. Plus the fact that it is quite a distance from the monorail to the other hotels on the strip, and once you got last the immediate opulence of what they were trying to convey - then the little things started to be annoying and brought the hotel down to the level of any other chain in the area.. Any of the staff we had contact with were great - very personable and efficient in their jobs.

  • Stayed July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank cindy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpLV, General Manager at Trump International Hotel Las Vegas, responded to this review, 18 July 2014
Dear Cindy B,

Thank you for taking the time to share your feedback regarding your recent stay at Trump Las Vegas.

We truly appreciate all forms of guest feedback and it is through constructive comments that we are able to continually improve our services and facilities for our guests.

It is our sincere hope that you will allow us the opportunity to welcome you again and restore your outlook on our property.

With warm regards,

Brian Baudreau,
General Manager, Trump Las Vegas
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  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Weymouth, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 July 2014

Gorgeous hotel. Luxurious room with everything you could wish for. Pool was great and so relaxing. Enjoyed the whole experience. It was a nice haven from the hustle and bustle of Las Vegas and the no smoking or casino is a definite bonus. Would visit Las Vegas again just to stay in this hotel, it was outstanding! Excellent value for money.

Room Tip: We had a room looking towards the strip and over the pool which was nice but as you don't spend...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank Angela D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpLV, General Manager at Trump International Hotel Las Vegas, responded to this review, 17 July 2014
Dear Angela D,

Thank you for your review of your recent stay at Trump Las Vegas.

We take pride in being a casino-free, smoke-free establishment and we are thrilled to read that it made for a restful visit.

We very much appreciate your kind comments and hope to welcome you again soon.

Best Regards,

Brian Baudreau,
General Manager, Trump Las Vegas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 16 July 2014

My stay with my family at the Trump Tower was exceptional. I was very impressed with the quality of the service, accommodation and hotel in general. I will definitely be coming back on my next trip and recommend it to anyone either single or family to stay here if you are ever visiting Las Vegas.

Room Tip: Pick the room and choose "city view". You will get the best view.
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  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpLV, General Manager at Trump International Hotel Las Vegas, responded to this review, 17 July 2014
Dear Mark S,

Thank you for sharing your feedback of your recent stay at Trump Las Vegas.

We are very pleased to read that you and your family enjoyed your visit and we appreciate you sharing on Trip Advisor the level of service you received during your time here as we strive to provide service like no other allowing you to have an experience you will never forget.

We certainly look forward to welcoming your family again in the near future.

With sincere appreciation,

Brian Baudreau,
General Manager, Trump Las Vegas
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 July 2014

I stayed at the Trump in a Superior Suite with one king size bed. The hotel is clean and well kept. The environment is family oriented and not filled with loud young party goers. The staff is very accommodating. I understand check in is at 3P but I do want to point out that I arrived at the hotel at approximately 9:30A and they said I can check in once they finish shampooing the carpet. I didn't receive notification to check in until approximately 2:30P!!

The hotel is slightly off the strip but you can walk across the air conditioned Fashion Show Mall to end up by Treasure Island. The walk is about 10 minutes. The hotel does offer free shuttle service to or from the Wynn or Caesars Palace until midnight.

The pool is clean and the staff does occasionally offer you a cup of ice water while under the sweltering heat.

The room includes a $25 + tax resort fee per night. The room offers free WiFi for unlimited number of devices. The refrigerator is stocked with two bottles of water.

  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M0NKIEB0Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpLV, General Manager at Trump International Hotel Las Vegas, responded to this review, 17 July 2014
Dear MONKIEBOY,

Thank you for taking the time to write a review of your recent stay at Trump Las Vegas.

We are happy to learn that you enjoyed your time here and we hope to be given the opportunity to welcome you back as our valued guest should your travels bring you back to Vegas in the near future.

All the best,

Brian Baudreau,
General Manager, Trump Las Vegas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 16 July 2014

Stayed w my wife overnight. Check in and valet were great. Standard room is huge and bathroom is unreal. Room was quiet and bed was very comfortable.

My wife came along on a short business trip to hang out at the pool. While we knew the pool was a 'vegas' type pool, we were very disappointed by the sub par service while we were at the pool. The wait staff took about 20-30 minutes to even come over and offer a menu, etc. We were ready to be overcharged for some drinks and snacks! Come take my $! Once we did get our food, it was really good (club sandwich). Pool staff was simply not '5 star'. I've stayed at Caesars and Venetian and had better/ more prompt pool side service.

Everything at this hotel is 5 star, outside of the pool service. Keep in mind you will need a car or cab to go anywhere. Not realistic to walk in the heat. Could be extra expense.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
Helpful?
Thank rockies411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpLV, General Manager at Trump International Hotel Las Vegas, responded to this review, 17 July 2014
Dear rockies411,

Thank you for sharing your review of Trump Las Vegas, we appreciate your comments and are always happy to know what our guests are experiencing during their visits and are eager to improve where needed.

Thank you again for sharing,

Brian Baudreau,
General Manager, Trump Las Vegas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles
Level Contributor
2 reviews
Reviewed 16 July 2014

Beautiful hotel, nice rooms, friendly staff. Customer service is a big deal at this hotel. Loved that there was no gambling and it's a fully non smoking hotel. Only thing I think they need to improve on is the carpet looks a little dingy and worn. The daily resort fee should be pro-rated especially if you do not use the amenities.

Room Tip: Strip has great views if you spend a lot of time in the room. We were facing the pool, little noisy...
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  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpLV, General Manager at Trump International Hotel Las Vegas, responded to this review, 16 July 2014
Dear Chris L,

Thank you for sharing your review of Trump Las Vegas, we appreciate your comments and are always happy to know what our guests are experiencing during their visits and are eager to improve where needed.

Thank you again for sharing, we hope you will join us again.

Best Regards,

Brian Baudreau,
General Manager, Trump Las Vegas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 July 2014

The cache of the Trump has lost any appeal for me. Although the lobby was scented luxuriously that is the only luxury you'll find at the hotel. The wait to check-in was over 20 minutes and all they gave us was a bottle of water. The lady in front of us who was limping was not offered a chair and although they opened the door for her they did not offer to carry her bags. The suite was clean and looked very nice but it had a weird odor but not strong. There were no bathrobes, the coffee was horrid, the doors tended to slam, the garbage wasn't taken out the first day, etc. The bed was comfy but the sheets - i could feel the wrinkles. The shuttle was a nice perk. Most of the staff we dealt with were very nice. The hotel was clean.

Room Tip: Ask for a room on a high floor that faces the strip otherwise you will face the train tracks. Althou...
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  • Stayed July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
5 Thank Margaret T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpLV, General Manager at Trump International Hotel Las Vegas, responded to this review, 16 July 2014
Dear Margaret T,

Thank you for taking the time to share your feedback regarding your recent stay at Trump Las Vegas.

It is of course with great concern that we learn of the inconsistencies you experienced during your stay.

We appreciate all forms of feedback as it is through your comments that we are able to investigate your experience and immediately correct any deficiencies.

We assure you we pay careful attention to feedback such as yours and we trust you will find improvement should you return to stay with us.

We certainly hope you will allow us the occasion to restore your confidence in our hotel.

Sincerely,

Brian Baudreau,
General Manager, Trump Las Vegas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Trump International Hotel Las Vegas

Property: Trump International Hotel Las Vegas
Address: 2000 Fashion Show Drive, Las Vegas, NV 89109-1936
Phone Number:
Region: United States > Nevada > Las Vegas > The Strip
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Las Vegas
#12 Luxury Hotel in Las Vegas
#16 Romantic Hotel in Las Vegas
#17 Business Hotel in Las Vegas
#20 Family Hotel in Las Vegas
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Trump International Hotel Las Vegas 5*
Number of rooms: 1282
Official Description (provided by the hotel):
Towering over The Las Vegas Strip, the Trump International Hotel™ - Las Vegas is a non-smoking luxury resort offering 1,232 graciously furnished hotel suites and 50 magnificent penthouses. Boasting the finest views of The Strip, the hotel lies where Las Vegas Blvd meets Fashion Show Drive, adjacent to the best shopping and finest casinos in the city. The Spa at Trump® offers 11,000 square feet of sumptuous serenity, ensuring that each guest’s experience is a memorable personal event. ... more   less 
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Also Known As:
Trump International Las Vegas
Trump International Hotel Las Vegas

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