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“Internet bookings and rude service”

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Encore At Wynn Las Vegas
Ranked #4 of 263 Hotels in Las Vegas
Certificate of Excellence
Aurora, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Internet bookings and rude service”
Reviewed 8 July 2014

Beware if you book online. when I went to check in after a long flight, I was told I had two reservations made at the same time. I guess when my husband did the reservation online, he hit the complete button twice because it stalled out. In any event, they wouldn't waive the 24 hour cancellation fee for the second room even though they had availability and even though we were booked to stay for a week. I was told it was my own fault and I should have checked my credit card.

Then the blinds wouldn't work. I got out of there after the second night (so they wouldn't charge me again) and moved along.

Room Tip: Not on the pool side and pick a floor high up if you don't want to hear the noise.
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  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
7 Thank Heather W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2014

So great hotel to stay. All the staff is super friendly, polite, make u feel so pampered and important. There are many really good restaurants and nightclubs. There is always so much to do that u don't even have to leave the hotel:) Hotel itself is really pretty, all the rooms are amazing, so clean and comfortable (especially the beds!). I will definitely go back to this hotel and recommend this to others also!

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Bitravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manchester
2 reviews
Reviewed 8 July 2014

Great places to eat, great shows, great staff, great location, and normally great pricing. Several Vegas trips and stayed at other hotels, this is our go-to after several trips. Still like other spots yet still this seems to give us the best blend of what we want out of our trips to vegas!

Room Tip: Wynn & Encore both great options, we usually do tower suites at Encore
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  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 8 July 2014

Stayed at encore for our anniversary and couldn't have selected a better location!
The restaurants were incredible and the service was terrific.
The pool was clean and staff great.
All in all, a great experience!!

Room Tip: Resort suite was great value
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  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Debbiemer T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, Tennessee
Level Contributor
74 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 8 July 2014 via mobile

The Encore is a new hotel at the end of the strip, yet close to everything. The hotel is gorgeous with fresh flowers everywhere. We stayed on the 63rd (top floor) of the hotel and the view was incredible! A separate seating area with an L shaped couch, a business center with desk and phone was sectioned off from the bedroom. The bathroom was amazing with a soaking tub and separate shower area. The room service was excellent and efficient with cleaning. No complaints here! Definitely recommend and will return!

Stayed July 2014
Helpful?
Thank macknoxville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bakersfield, California
Level Contributor
3 reviews
3 hotel reviews
Reviewed 7 July 2014

The overall experience here was wonderful. Very, very nice rooms, and very comfortable. The most unique part about the stay was how amazingly nice and polite the staff was. From the check-in desk, to the cocktail waitresses, everyone was just so pleasant and made us feel welcome. If you have been to any other casino in Vegas, you know how often you will get bad service or a rude dealer, for example. You won't get that at the Encore. I would definitely recommend, an would love to go back in the near future

Room Tip: The Encore Suite King is perfect for couples. Request a room away from a pool view if you want a qui...
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  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank esxdrummer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 July 2014

Easily one of the best hotels I have ever stayed in. The service is outstanding, nothing was too much trouble. The room decor and quality of furnishings are second to none - very luxurious, will stay again.

  • Stayed August 2013, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank jules_sw87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Encore At Wynn Las Vegas

Property: Encore At Wynn Las Vegas
Address: 3121 Las Vegas Blvd. South, Las Vegas, NV 89109-1967
Region: United States > Nevada > Las Vegas > The Strip
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Casino Hotel in Las Vegas
#4 Spa Hotel in Las Vegas
#4 Luxury Hotel in Las Vegas
#9 Family Hotel in Las Vegas
#9 Business Hotel in Las Vegas
#10 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Encore At Wynn Las Vegas 5*
Number of rooms: 2034
Official Description (provided by the hotel):
Encore, the new signature resort in the Wynn collection, is now taking reservations. Encore complements Wynn Las Vegas' repertoire of accommodations, culinary offerings and leisure activities to include eleven new retail boutiques, seven new cozy bars and lounges, five new signature restaurants, one ultra-chic nightclub and a European-inspired spa and salon facility. Indulge in Encore's casually elegant approach to ambiance. Conceived as a collection of neighborhoods, the resort is designed to fill your stay with moments of discovery and evoke your sense of wonder. ... more   less 
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Also Known As:
Encore At Wynn Las Vegas Hotel Las Vegas
Las Vegas Encore At Wynn

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