A family function in Vegas. My brother booked on hotwire and this is the hotel he ended up getting. So my parents and I decided to stay at the same hotel. Good AAA rates. My wife and I booked a studio suite.
Checking in was simple enough. There is even a kiosk at which you can check in if you have the credit card you paid with. I wanted to confirm we weren't on the highway side of the hotel so I checked in with the staff. The guy seemed somewhat new or in training. He did a fine job but didn't confirm the rate, so I went back later as I was bringing my bags in to double check.
The whole place is very unique. Four floors, two wings. One wing perpendicular to Hwy 215, the other parallel. The lobby has an open air look, and some fresh herbal kind of smell. Furniture is contemporary retro. Like those chic 50s/60s movies, simple geometric shapes. Subtle grays, whites, and muted greens. Very unique.
The elevator was broken on floor four you had to use the service entrance to the elevator. We were on third floor, room 312. A studio king. Great to have the kitchen. Full size fridge, toaster, little sink, dishwasher, dishes, utensils, a sauce pan and sautee pan, 2 burner stove (no oven.) A safe I could fit our laptop into. No dresser, just shelves in a few places and a closet to hang your clothes. A functional desk for the laptop.
I couldn't find a wired internet connection, but wireless was snappy (Did speedtest.net @ ~5 Mbit/s upload and download) and pretty much just worked when I found the unsecured network named "element" and connected.
There is a "media cube" that you can connect RCA Video/Audio, 3.5mm phone jack, and/or RGB cable into, as well as HDMI. The TV just pipes in the audio video if you plug it in. We watched some Netflix watch now from our laptop without a hitch. The room has a DVD player so you can rent or bring DVDs or pay-per-view (though you'd be insane at 15.99 per movie for PPV!) There was a printed note on the "media box" that said they had cables at the front desk. We called about an audio cable and they said, "Sorry, we don't have any cables" - and they even seemed a little surprised. That wasn't good. It's okay that they don't have them - if they don't have official papers saying they do!
We didn't use the pool but my brother and kids did. Despite the welcome sheet saying, "our pool is 85 degrees year round", it was NOT 85 degrees. In the hot weather, they had decided to turn off the heater, I think - because my brother and kids didn't use it for long. Also has a strange 6" deep section that is like a 1/3rd of the pool, and it goes to about 4.5' deep at the deepest where it isn't the 6" shelf.
My wife made oatmeal on the stove with the saucepan, used their utensils, all purpose measuring cup, and dishwasher, worked like we were at home.
Place has a nice big couch, wraps around the corner of the room with a sofa sleeper. The bed was marvelous. No cotton blankets which is what my wife and I prefer- only feather/polyester comforters, my wife was allergic to the comforter but they did bring us up a wool blanket when we called and asked.
Bathroom was great. Good lighting, big mirror, a low counter with unique sink that sat on top. Rain-style shower with a separate sprayer on a hose. Only thing some might not like is that it is shower only and/or that the shower is clear glass floor to ceiling. So if you have a teenager that wants to shower without being seen, you must give them the whole bathroom.
A/C unit didn't work quite right. Seemed to blow forever and never say it was colder but froze us. Couldn't figure out what was wrong, but we had to just turn it up/down depending on how we felt, just couldn't set it. The thermostat in my parents' room (a 1 bedroom, room 422) seemed to work fine.
Bedroom door in the 1 bedroom suites is a sliding door, it doesn't lock.
Most hotels have a booklet with detailed information on services and amenities. We looked all over for it when we showed up. They had little "official" scraps of paper around describing various things, and one letter size sheet with a sentence about each amenity. Quite the paltry documentation.
The breakfast was good on Sunday (hot eggs/sausage/pancakes, Cereals/pastries/juices/breads/yogurt/fruit) and okay on Monday (same cold stuff, but only hot things were a breakfast burrito). They did offer a healthy alternative to the burrito - one made with egg whites and no sausage.
Service - The minuses were for the only okay trained desk staff, no audio cable when they said they have cables, for saying the pool is 85 when it wasn't, seemed a little short staffed. Still haven't fixed the elevators (there is an earlier post about that)
Cleanliness - was impeccable.
Location - A little out of the way, but on 215 for good access to west Vegas area.
Value - With out AAA rate, the value was excellent. All annoyances were pretty minor, and for the price, easily overlooked.
Rooms - There were a few quirks (blankets, A/C), and the contemporary angular furniture isn't the most comfortable, but the beds are great
Sleep Quality - Excellent
I would recommend. We will likely come back if in the area again.
- Official Description (provided by the hotel):
- Element Las Vegas Summerlin is just 15 minutes from the thrills and casinos of the Las Vegas strip and strives to keep guests feeling fresh, focused and at their best for work or play. ... more less
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- Also Known As:
- Element By Westin Las Vegas Summerlin Hotel Las Vegas
- Element Las Vegas Summerlin