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Staybridge Suites Las Vegas
Ranked #32 of 264 Hotels in Las Vegas
Certificate of Excellence
Reviewed 10 July 2014 via mobile

Recently stayed here for a business conference with my family for a week as a Platinum Elite IHG member who travels internationally.

Overall, the hotel is pleasant and great for families.

Here are the pluses:

- the rooms are spacious...ask for top floor with pool view as its quieter.
- the pantry is sufficiently stocked...but expensive
- the breakfast is nice...same items but does offer variety. You can take it back to your room too!
- staff are courteous especially night shift Asian lady (did not catch her name but she showed us the family friendly stuff) Also, Kudos to the Hispanic breakfast team - very kind staff!
- close to the conference sites, the Strip, and restaurants.

Here are some opportunities for improvement:

- need 2 people to man the front desk - especially at night. It's Vegas after all....safety.
- need to offer more than just points for IHG loyal members
- housekeeping needs to be re-trained on 'minimal cleaning'.
- need landline phones on every floor near elevators
- only 2 elevators....need at least a couple more for this busy place.
- pool is dirty. Lots of dust, pine combs, and trash. Granted, the cleaning did improve on day 3.
- business center has no paper....need a better checks and balance system to ensure this area gets the attention it needs.

Had a few hiccups overall but the GM and Nicole were kind. Still anxiously awaiting the 10k points promised by the desk manager.

All in all...decent place but need to focus on the 'little things' to stand above the rest.

Stayed: June 2014
4  Thank zoobwa1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole-Marshall-LV, Director of Sales at Staybridge Suites Las Vegas, responded to this reviewResponded 11 July 2014

Thank you for taking the time to leave your feedback Zoobwa1. We do appreciate your IHG status and we offer upgrades for our Platinum members when available. I apologize over the pool debris as it seemed the wind storms we had got the better of us for a few days. I have shared all your suggestions with our Operations team and we are looking to make immediate improvements. If you are still not seeing your points, please reach out so I can investigate this for you. --Nicole Marshall nmarshall@thmc.biz

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335 - 341 of 967 reviews

Reviewed 10 July 2014

I travel to Vegas at least 4-6 times per year. I use to be a Marriott hotel person, from my first stay at the Staybridge Suites I was hooked! The service is the best that you will ever find and this stems from the management at this hotel. The rooms are clean, staff is excellent, and the food is great. I recommend this hotel to anyone that is traveling to Las Vegas!!!

  • Stayed: June 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank happymommy2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole-Marshall-LV, Director of Sales at Staybridge Suites Las Vegas, responded to this reviewResponded 11 July 2014

Happymommy2008, thank you for your review. I am thrilled you had a great visit and we hope to see you again, soon!. --Nicole Marshall nmarshall@thmc.biz

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Reviewed 10 July 2014

I have stayed at this property several times over the past few years and it is my hotel of choice when traveling to Las Vegas. It is clean, well maintained, and the staff is so friendly! It is very close to the strip and the rooms are very spacious. I will be back again soon and know that I will be welcomed by the entire staff!

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Ashley T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole-Marshall-LV, Director of Sales at Staybridge Suites Las Vegas, responded to this reviewResponded 11 July 2014

AshleyT, thank you for your review and your continued support, we appreciate you! --Nicole Marshall nmarshall@thmc.biz

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Reviewed 9 July 2014 via mobile

Would stay here every time and rec commend this place to everyone. Service was top notch... Pool and grounds were nice and neat. Heather and Jay were the best folks at the Hotel and helped with every need. Stay here... It's worth it.

Brian -

Stayed: July 2014, travelled with friends
Thank Bulldog8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole-Marshall-LV, Director of Sales at Staybridge Suites Las Vegas, responded to this reviewResponded 11 July 2014

Thank you for your review, Brian. I will ensure Heather and Jay are celebrated for their service and we hope to see you again, soon. --Nicole Marshall nmarshall@thmc.biz

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Reviewed 9 July 2014

Thank you to the entire staff at Staybridge Suites Las Vegas! This is a beautiful hotel with an incredible staff. From the moment I arrived with my chihuahua, we were made to feel welcome. The suites are spacious and well appointed. It is truly like home, only better because of breakfast every day and dinner 3 nights a week. The pool is a great place to spend some time. The price for a suite is quite reasonable and I booked another stay before I left. The Staybridge Suites Las Vegas is a terrific hotel which I highly recommend!

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Lulumom123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole-Marshall-LV, Director of Sales at Staybridge Suites Las Vegas, responded to this reviewResponded 14 July 2014

Thank you for your review, Lulumom123. We are happy to have been able to provide a great stay for you and your companion. We look forward to your next visit. --Nicole Marshall nmarshall@thmc.biz

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Reviewed 9 July 2014

I have stayed at the Staybridge Suites Las Vegas many times for long term stays and it gets better every time. The entire staff always surpasses my expectations. Upon arrival we are treated like friends. Every detail is thought of to make us feel at home. Breakfast and dinner are always a treat and the pool is a great place to unwind after a busy day. The hotel and the suites are beautifully appointed and have been designed with your comfort in mind! I can't wait to return and I already have another reservation. Thank you to everyone for another incredible stay.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Debiwilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole-Marshall-LV, Director of Sales at Staybridge Suites Las Vegas, responded to this reviewResponded 11 July 2014

Debiwilson, thank you for your review and continued support. We truly do appreciate you. I am so happy that we are able to continually surpass your expectations. See you soon! --Nicole Marshall nmarshall@thmc.biz

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Reviewed 8 July 2014

My stay at Staybridge, Las Vegas was a very, pleasant experience. Not only was the pricing reasonable the amenities are excellent. The staff was very accommodating, including needing extra towels in the late evening. Service always with a smile. I would definitely recommend the location to anyone traveling in Las Vegas

  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Joe D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole-Marshall-LV, Director of Sales at Staybridge Suites Las Vegas, responded to this reviewResponded 9 July 2014

Thank you for your review and continued support, Joe D. I am thrilled we were able to exceed your expectations and we look forward to your next visit. --Nicole Marshall nmarshall@thmc.biz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Staybridge Suites Las Vegas

Address: 5735 Dean Martin Drive, Las Vegas, NV 89118-3192
Phone Number:
Region: United States > Nevada > Las Vegas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Las Vegas
#13 Romantic Hotel in Las Vegas
#17 Family Hotel in Las Vegas
Price Range: £110 - £235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Las Vegas 3*
Number of rooms: 118
Official Description (provided by the hotel):
Welcome to Las Vegas the way you always imagined. Staybridge Suites Las Vegas an all-suite boutique hotel with direct access to the activities that have made Las Vegas famous. We plan to spoil your tastes with cosmopolitan luxury and a soothing ambiance. You have the choice to experience three different suites featuring fully equipped kitchens, spacious work spaces, & complimentary high-speed internet access. Enjoy our complimentary hot buffet breakfast daily & unwind during with complimentary dinner at our Social Tues-Thurs evenings. We offer complimentary shuttle service,multi-functional 24-hr business center, state of the art fitness center, & outdoor poolside retreat and cabanas. All with NO RESORT FEES! Warm. Welcoming. Home-Like. The only way to describe it is by experiencing it! ... more   less 
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Also Known As:
Staybridge Suites Las Vegas Hotel Las Vegas
Las Vegas Staybridge Suites

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