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“Great property” 5 of 5 bubbles
Review of SpringHill Suites Las Vegas Convention Center

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SpringHill Suites Las Vegas Convention Center
Ranked #29 of 264 Hotels in Las Vegas
Certificate of Excellence
va beach, va
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great property”
5 of 5 bubbles Reviewed 4 November 2011

On Paradise, just behind the Riviera which is an easy walk is a great new hotel. First class all the way, the people, the rooms, the breakfast which is included. Great stay!

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mikeythebe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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821 reviews from our community

Traveller rating
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    71
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    10
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (147)
Date | Rating
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English first
Dallas, TX
2 reviews
5 of 5 bubbles Reviewed 3 November 2011

Great value in Las Vegas.....Enjoyed the breakfast.....friendly and courteous staff. Will stay here again.

  • Stayed September 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kerry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
1 review
4 of 5 bubbles Reviewed 2 November 2011

Located just off the strip, close to the convention center, and located in just the right spot for being somewhat quiet with easy access to the action with the Riviera casino just behind the hotel. The room was new and modern with a somewhat european style bathroom set up including a giant glass-encased shower with tiled walls illuminated by indirect lighting strategically placed throughout.

The pool and fitness area, located on the roof, had nearly 360 degree views of Vegas and the mountains that surround it. The breakfast was unexpectedly great with everything from cereal and pastries to eggs and waffles and, of course, the essential coffee. The "suite" part of the room worked out great to sit and relax with some of my local Vegas friends and co-workers. Overall an excellent place to stay if your on a buget and/or don't need a casino or theme hotel.

  • Stayed September 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, New York
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 21 October 2011

If you're willing to stay a little off the strip, this is a really nice hotel. We used the monorail stop across the street at the Hilton to travel to the strip area of Las Vegas. We loved the unusual layout of the room. The pool (and view) on the roof was great. The included breakfast was wonderful!

  • Stayed October 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LWvisitor_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cypress, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 11 October 2011

Room was clean and comfortable, location good to save a little, with good breakfast but not open very long. I left clothes behind in the closet, don't expect to get your things back if you leave something behind. No call back or followup when I realized I had left things. I had to do all the work and still got only "sorry". Yes, it was my fault for leaving something but I would like to have gotten it back. Lynne at Front Desk was great at check-in.

  • Stayed August 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank L F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHSLASPR, Front Office Manager at SpringHill Suites Las Vegas Convention Center, responded to this review, 27 December 2011
Thank you for taking time to provide valuable feedback. We are glad you enjoyed your stay. Thank you for your kind remarks about the hotel and Lynn's service. I am sorry to hear that your experience with your lost and found items did not meet your level of expectations. Your feedback will be shared with our Housekeeping Leadership team. They usually get back with any guest inquiries about lost and found within 24 hrs and any items that are recovered are returned to their owners/guests upon the guest's request only. We do not contact a guest when things are found to protect their privacy.

Thank you kindly for choosing SpringHill Suites and for your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 October 2011

This hotel is a nice little oasis from the hustle and bustle of the Las Vegas strip. The bed was very comfortable and the linen were clean and soft. The staff was also very friendly.

Room Tip: Helpful if you have a car,. You can drive into most of the hotel parking gradges and park for free...
See more room tips
  • Stayed September 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TheTraveler007_007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 3 October 2011

Stayed here 3 nights for show at convention center. 10 minute walk to convention center. Breakfast is great. Rooms are comfortable, but have odd lay out. (Toilet in different room than shower/ sink) Called for wake up call my first night, which never came in the AM (Luckily I set my phone alarm). Older african american lady at front desk who worked afternoon/evening shift had MAJOR attitude. I had her call cab for group of us for dinner. After waiting outside for 10-15 min, I came back in and she said she couldn't get a hold of any cabs. Don't understand how hard it would be to walk outside and let us know this? Just overall an unpleasant human during several interactions with myself and my team. Unfortunately, the terrible service from her is what I will take away from my stay.

Other staff was helpful and friendly. She was the 'bad apple'.

  • Stayed September 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank rockies411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHSLASPR, General Manager at SpringHill Suites Las Vegas Convention Center, responded to this review, 13 November 2011
Thank you for taking the time to provide us valuable feedback. Although I was happy to hear our staff was friendly and helpful, I was very disappointed to hear about your interactions with one of our associates. Our Leadership team uses web sites such as Trip Advisor, comment cards, and Marriott's Guest Satisfaction Survey as a means to address service issues with our staff. At Springhill Suites our number one priority is guest satsifcation and we pride ourselves on Service Excellence. We sincerely apologize that the level of service did not meet your expectations and we would hope to make it up to you on your next visit.

We continue to work with local taxi and shuttle companies to provide prompt, reliable, transportation options for our guests. During peak convention times taxi wait times may be experienced. Many find the Las Vegas Monorail, located within walking distance, a popular option to major Strip destinations.

Thank you again for your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Las Vegas Convention Center

Property: SpringHill Suites Las Vegas Convention Center
Address: 2989 Paradise Rd, Las Vegas, NV 89109-1220
Region: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotel in Las Vegas
#36 Family Hotel in Las Vegas
#48 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites Las Vegas Convention Center 3*
Number of rooms: 296
Official Description (provided by the hotel):
Welcome to SpringHill Suites Las Vegas Convention Center, a new addition to hotels near Las Vegas Convention Center, offering the space you need to vacation or get down to business. This Las Vegas Convention Center hotel’s 4,500 square feet of meeting space is ideal for social or business events. Close to the Las Vegas Strip, our stylish and smartly designed hotel suites are 25 percent larger than comparably priced standard hotel rooms. The hotel is located just minutes from McCarran International Airport (LAS). Enjoy all that Las Vegas has to offer from live shows to shopping at the Fashion Show Mall, touring the Hoover Dam to hiking Red Rock Canyon - you'll find something for everyone. Stop by Palettes Gallery and Bistro for our free happy hour Sunday through Thursday. Enjoy a cocktail or a light meal or relax in your suite and order room service. Great dining is also a short walk or cab ride from our Las Vegas Convention Center hotel. We look forward to welcoming you to our suites in Las Vegas! ... more   less 
Reservation Options:
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Also Known As:
Springhill Suites Las Vegas Hotel Las Vegas
SpringHill Suites Las Vegas Convention Center

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