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“Excellent Service”

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SpringHill Suites Las Vegas Convention Center
Ranked #20 of 263 Hotels in Las Vegas
Certificate of Excellence
Reviewed 4 January 2014

The hotel has excellent service; from the buffet breakfast to the polite workers. I love the separate bathrooms. Also, the location of the hotel, which is on block away from the convention center and the Las Vegas Strip.

  • Stayed: December 2013, travelled with family
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1  Thank Gera1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at SpringHill Suites Las Vegas Convention Center, responded to this reviewResponded 7 January 2014

Gera1981,
We appreciate your review and compliments regarding the excellent service delivered during your stay. I'll be certain to share your kind comments with our team. We're happy to have had you as our guest and we thank you again for writing. Please plan to visit us again soon.

Sincerely,
David Nilemo, General Manager

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471 - 477 of 889 reviews

Reviewed 1 January 2014

The SpringHill Suites Las Vegas Convention Center is a great weekend location when the strip hotels are pricey or if you want a non casino property. If you have stayed at other remodeled/newer SpringHill Suites the rooms will be familiar. If you haven't stayed before, the rooms are above average and very modern. It is nice to have a separate sitting area. Also, the hotel has free wireless internet and does not charge that pesky resort fee the strip hotels do (so you save an average of $20/night).

The hotel is located right across the street from the LVH. You can easily access the monorail from the LVH station. Also, it is a short walk to Circus Circus or the Riviera. The hotel also provides scheduled transportation to the strip if you desire.

The breakfast was way above average for a SpringHill Suites. They had nice options like fresh strawberries with chocolate hazelnut spread.

Room Tip: Can't go wrong with a strip view room.
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  • Stayed: October 2013, travelled solo
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3  Thank aguyonweb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at SpringHill Suites Las Vegas Convention Center, responded to this reviewResponded 7 January 2014

aguyonweb,
Thank you for taking the time to write about your experience with us at SpringHill Suites Las Vegas. It's fantastic to hear that our accommodations and amenities made for a fabulous weekend stay. We appreciate you choosing to stay with us and we hope to welcome you back again soon. Thank you once again for writing.

Sincerely,
David Nilemo, General Manager

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Reviewed 27 December 2013

Staff is GREAT - helpful, friendly and very "Marriott" in their attitude towards service. Hotel is clean, modern and pleasant. Not on the strip but that is what I like about it's location. Request an odd numbered room for a strip view but don't expect much in ways of view... but odd numbers will face the lights of Vegas. Large workout room with good equipment for SpringHill level hotel. Fun but basic pool on roof of hotel. Good place for families.
But again - staff is fantastic.

Room Tip: Odd numbered room face the lights of Vegas. Request high floor.
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  • Stayed: December 2013, travelled with family
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1  Thank pjbrady1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at SpringHill Suites Las Vegas Convention Center, responded to this reviewResponded 29 December 2013

pjbrady1967,
Thank you for writing a review from your visit to SpringHill Suites Las Vegas. We appreciate your compliments regarding our hotel and amenities, but more importantly, our staff. I look forward to sharing your kind comments with our team regarding their excellence in service, and we hope to welcome you back again soon. Thank you again for writing.

Sincerely,
David Nilemo, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 December 2013

Came by the other night and the property was pretty impressive, considering that it was squeezed in between LVH & Riviera.

The property is on the newer side and they do have a secured parking lot for the first ~6 floors and the rooms are the next ~20 floors.

The lobby is modern, inviting with very tall ceilings. Check-in was friendly by the agent.

The suite itself was pretty good, except that one of the glasses were dirty and the shower had an issue with drainage...

The suite has 2 sinks along with a microwave and mini fridge. There is also a sofa bed that can sleep an additional 2 people!

WiFi is free and the highlight of the stay is probably the complimentary breakfast which consisted of eggs, sausages, waffles etc.

  • Stayed: December 2013, travelled with family
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1  Thank sofaonasock1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at SpringHill Suites Las Vegas Convention Center, responded to this reviewResponded 29 December 2013

Yum E,
We appreciate you writing a review from your stay with us at SpringHill Suites Las Vegas. I'm pleased to hear that our spacious accommodations and value added amenities exceeded your expectations and made for an enjoyable stay. We appreciate for feedback and thank you again for writing. Please plan to visit us the next time you travel to Las Vegas.

Sincerely,
David Nilemo, General Manager

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Reviewed 3 December 2013

If you're in Vegas for a trade show, you don't want all the crazy night life of the strip keeping you up. This hotel was just far enough away that we were out of the craziness but close enough to be a 5 minute cab ride to either the airport or the strip.
Breakfast was good ... not the superstar buffet that you might get at Circus Circus but it was good and fresh.
Best part had to be the roof top pool and gas fire pit. It had great views all the way around and the fire pit is a great place for an evening gathering above the streets and it's just cool to be able to swim 15 stories above the ground.

  • Stayed: November 2013, travelled on business
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2  Thank jp_edwards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at SpringHill Suites Las Vegas Convention Center, responded to this reviewResponded 8 December 2013

jp_edwards,
Thank you for sharing feedback from your experience with us at SpringHill Suites Las Vegas. We're glad you enjoyed your stay, our great location, as well as the beautiful views from our roof top pool. We appreciate you selecting our hotel while attending a trade show and we hope to welcome you back again soon. Thanks again.

Sincerely,
David Nilemo, General Manager

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Reviewed 26 November 2013

I stayed at the SpringHill Suites while at a convention across the street at the Las Vegas Convention Center. The staff at the hotel was fantastic. The front desk staff, bar/restaurant staff and especially the gentleman that drove the hotel's shuttle van were very friendly and professional. The room was always clean and comfortable and the 24 hour fitness center and guest laundry were a plus.

The breakfast buffet was always fresh and clean and the choices plentiful.

It is a short walk to the Las Vegas strip or the shuttle will drop you off at the beginning at Fashion Show Mall.

The next time I am in Las Vegas I plan on staying at the SpringHill Suites again; wonderful place.

  • Stayed: November 2013, travelled on business
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2  Thank estes k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at SpringHill Suites Las Vegas Convention Center, responded to this reviewResponded 1 December 2013

estes k,
We're happy to hear about your excellent stay and appreciation of our staff at SpringHill Suites Las Vegas. We appreciate you selecting our hotel while attending a convention, and we're glad our clean accommodations and value added amenities met your satisfaction. We look forward to welcoming you back as our guest on your next visit to Las Vegas. Thank you once again for writing.

Sincerely,
David Nilemo, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2013

This is a great location if you have business at the convention center. It's a five minute walk and you're there. If you want access to the strip, you'll have to walk 10-15 minutes.

The rooms are spacious enough and overall a pleasant alternative to the typical LV hotels (no gaming or smoking). The free internet is reasonably speedy.

My only gripe was that the breakfast service was closed off by 9:30am, even on the weekends. I can understand on weekdays, perhaps. But almost every hotel I've ever been to keeps their breakfast open past 10am (sometimes up to 11am) on the weekends. It was a huge disappointment to come down at 9:35am on a Saturday and see it closed off.

  • Stayed: November 2013, travelled on business
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3  Thank Leif D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at SpringHill Suites Las Vegas Convention Center, responded to this reviewResponded 1 December 2013

Leif D,
Thank you for sharing feedback from your stay at SpringHill Suites Las Vegas. We always appreciate hearing from our guest on positive feedback, as well as opportunities for improvement. I sincerely apologize for any disappointment you experienced with the breakfast service, although this is the standard of service hours throughout the brand. The hotel is working to enhance the offering of services, including breakfast options and hope to have this in place prior to the beginning of the year. Please know we will take your comments into consideration for improving our guest experience. We value you as our guest, and we hope you'll have an opportunity to visit us again soon. Thank you once again for writing.

Sincerely,
David Nilemo, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Las Vegas Convention Center

Address: 2989 Paradise Rd, Las Vegas, NV 89109-1220
Region: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotel in Las Vegas
#36 Family Hotel in Las Vegas
#48 Romantic Hotel in Las Vegas
Price Range: £93 - £218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Las Vegas Convention Center 3*
Number of rooms: 296
Official Description (provided by the hotel):
Welcome to SpringHill Suites Las Vegas Convention Center, a new addition to hotels near Las Vegas Convention Center, offering the space you need to vacation or get down to business. This Las Vegas Convention Center hotel’s 4,500 square feet of meeting space is ideal for social or business events. Close to the Las Vegas Strip, our stylish and smartly designed hotel suites are 25 percent larger than comparably priced standard hotel rooms. The hotel is located just minutes from McCarran International Airport (LAS). Enjoy all that Las Vegas has to offer from live shows to shopping at the Fashion Show Mall, touring the Hoover Dam to hiking Red Rock Canyon - you'll find something for everyone. Stop by Palettes Gallery and Bistro for our free happy hour Sunday through Thursday. Enjoy a cocktail or a light meal or relax in your suite and order room service. Great dining is also a short walk or cab ride from our Las Vegas Convention Center hotel. We look forward to welcoming you to our suites in Las Vegas! ... more   less 
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Also Known As:
Springhill Suites Las Vegas Hotel Las Vegas
SpringHill Suites Las Vegas Convention Center

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