Name: Close Comfort Right Off the Strip
Item: Hampton Inn Tropicana
Rating: 4

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All reviewsoff the stripthe shuttle driverthe breakfast areafree breakfastin n out burgerfree shuttlehot breakfastyogurthotel shuttlefront desk staffevery morningbusiness centernice pooleasy accessrental carnew york new yorkfitness center

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Cammie P

San Diego, California

23

Reviewed 28 March 2014

Fine

I stayed here with my family for three days, and I was surpised at some of the service. First of all, we had to wait over an hour for the airport shuttle, which was ridiculous because the person said they would be there within ten minutes. When we got to the hotel, the staff was unfriendly and unapologetic. However, there were a few good surprises! Keven, one of the men serving breakfast, was amazing. He was really helpful, fun, and made the guests feel at home. Also, one of the girls working the counter was really sweet and helpful. However, in general, the staff seemed friendly and uninterested....it was not my favorite hotel.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

First of all, thank you for taking the time to leave a review of your recent experience with us. I'm so sorry to hear that you did not have a positive stay. We always try to do everything that we can to ensure a great overall experience and I apologize that we fell short of your expectations. We always try to make overall guest happiness our top priority from start of a stay with our front desk staff, all the way through the room amenities. We have shared your comments with each applicable department and will use your comments to improve our hotel. Please consider staying with us again in the future.

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travelmaddie88

Minneapolis, Minnesota

1

Reviewed 28 March 2014

Mediocre stay, easy walk to the strip.

Overall relatively unimpressed. The only bright spot was the employee Keven. We waited for the shuttle for over an hour from the airport and the customer service was overall poor. The continental breakfast was average and it was an easy walk to the strip. Wouldn't necessarily recommend for future stays.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Thank you for taking the time to leave a review of your recent experience with us. I'm so sorry to hear that you did not have a positive stay. We have shared your comments with each department and we will continue to strive to improve the services and I apologize that we fell short of your expectations. I do thank you for your feedback as it will help us to better our hotel for the future. We hope that the next time you're in town you'll give us another chance and stay with us again!

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Ironman91

21663

Reviewed 28 March 2014 via mobile

Easy access to the 15 but that's it

This is an older Hampton Inn. It' not that it wasn't nice it just felt old and needed attention. Jennie at the desk was nice. Rooms are roomy and bed sleep well. Rate was fair and it has easy access to the 15. Typical Hampton inn breakfast. Most likely wouldn't stay here again. Visited hampton inn on st rose and it was new. Will stay there next time

Ask Ironman91 about Hampton Inn Tropicana

1 Thank Ironman91

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Thank you for taking the time to write a review about your recent stay with us. We appreciate your feedback, we are sorry for the condition of your guest suite. We hope we can have another chance to show you what our warm Hamptonality is all about here at our hotel, if your travels bring you back to the area.

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Bac19

156

Reviewed 26 March 2014

Nice hotel with a short walk to the strip

We enjoyed this hotel. Quick polite check in, clean and a great breakfast. We were staying for two nights before travelling to Utah and Arizona and found the hotel easy to access from the airport, a few minute walk to casinos on the strip. Would definitely return.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Douglas R

Gilbert, United States

1

Reviewed 26 March 2014

weekend stay

I will not book this hotel again unless I have a car. No convenient food for lunch or dinner. There breakfast is very good an was the right amount and good healthy selections. It would be nice to have something simple at dinner within the hotl.

Review collected in partnership with Hampton

Ask Douglas R about Hampton Inn Tropicana

Thank Douglas R

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Thank you for staying with us and for posting your kind words. We are sorry that we do not serve dinner, however, we do offer Room Service, almost 24 hours. For your future stay, we hope that you will try our Room Service menu, which offers a variety of menus, with over 100 items and menus. One may choose to eat in their room or in our newly remodeled "Perfect Lobby" and Coral Room, adjacent to our Bar. We hope to see you again in Las Vegas and try out the menu on your next visit.

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Close Comfort Right Off the Strip - Review of Hampton Inn Tropicana

Close Comfort Right Off the Strip