We booked our reservation through vacationrentals.com ad 7041684. As they say if it starts right, it will end right as well. We went to tower 3 to check in and as we were checking in , Mr. Ray was waiting at the lobby to greet us. After personally taking us up to the HUGE one bedroom, he gave us his all personal information and the complimentary services he could provide during our stay. We were really impressed by the unit, but the service was more impressing. It was as we were at a FIVE Star hotel with our own concierge . He helped us to get into two clubs, including Encore Beach club. He also called us on the day of the departure to ensure everything was perfect with our stay. One of the best stays and the service so far. We would definitely only stay there if it's not booked.