I cannot say enough about the staff that works there. They all go out of there way to make sure your stay goes well. I had a problem with noisy neighbors on the mayweather fight night . I spoke to Till at the front desk and he moved us to the nicest room the next day. Jackie the manager comped our lunch for us at the pool bar the next day. Josh the doorman and Glen and all the people that meet you at the front of the hotel are awesome. Remembering you by name as you walk in. Hillary at check in was also very nice and helped me with a early check in. It was very important as it was our 25th anniversary and needed to be somewhere. There is a small section of bamboos that separates the hotel from thousands of people that walk by every day. They don't even know it is there. If you need a casino or to smoke this is not the place for you. If you want to stay at the hotel with the best customer service this is the place. It is no reason they are number one. I would like to thank the staff for making our 25th anniversary so special . Thanks again!
- Official Description (provided by the hotel):
- Mandarin Oriental, Las Vegas is one of only eight triple Forbes Five-Star hotels in the United States and is the only hotel in Las Vegas with Five-Star recognition for the hotel, Twist by Pierre Gagnaire restaurant and The Spa. A sophisticated sanctuary of modern elegance prominently situated at the entrance of ARIA Resort & Casino, Mandarin Oriental has made its mark as the ultimate urban resort destination in the heart of the Las Vegas Strip. Designed entirely by interior designer Adam D. Tihany and architecture firm Kohn Pedersen Fox, Mandarin Oriental brings to Las Vegas a new standard of style with stunning suites, captivating architectural design, unique restaurant and bar venues, and the legendary hospitality of Mandarin Oriental. ... more less
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- Also Known As:
- Mandarin Oriental, Las Vegas Hotel Las Vegas