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“Great hotel!”

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Mandarin Oriental, Las Vegas
Ranked #3 of 264 Hotels in Las Vegas
Certificate of Excellence
GreenLeadersGold level
Reviewed 5 August 2014

One of the best hotels I have stayed at. Friendly service, friendly staff, great location. Overall great hotel recommended to everyone.

Based in the heart of the las vegas and on the strip i doubt you'd find a better hotel then this.

  • Stayed: March 2014, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank AkD1232014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,863 - 2,869 of 6,148 reviews

Reviewed 3 August 2014 via mobile

I booked this with air miles as a relaxing night prior to my flight home. The hotel is excellent in all respects. Easy and welcoming check-in, so different to all those long lines you see elsewhere on the Strip because this hotel is relatively small. Perfect room with everything you could possibly want. The pool is small compared to say Wynn or Bellagio, but lovely none the less (and in scale with the size of the hotel), with great views of "New York". Full menu of drinks and food is available at the pool, I sampled cocktails and breakfast, both top notch valthough not cheap, as you'd expect). Had dinner at MOzen bistro which was fabulous. The view from the bar is stunning. Service throughout property was excellent but not stuffy, ensuring that this is truly a place to relax which feels a world away from the Strip although it is right on it.

Stayed: August 2014, travelled solo
2  Thank cjp102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014

Stayed in room 1600. Corner suite with a view of the strip. Not necessarily the best view of the strip since the hotel is at the south end. But overall, it was outstanding. The floor to ceiling windows more than make up for it.

The service was great, the staff were extremely nice and very helpful. The tour company they suggested for going to the Hoover dam was spot on.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Tim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014 via mobile

How anyone can have a bad experience at this hotel amazes me! This is a fabulous hotel, high class, exceptional hospitality and the perfect quiet haven to stay in the chaos of Vegas!

From the friendly welcome and Chinese tea/ cold flannel on arrival, to the most amazing room; we knew we had chosen the best place to stay for our Vegas part of our honeymoon!

The room was wonderful, very spacious, it had the most glorious bath tub and breathtaking view of the strip! We loved it!

The standard of this hotel is exceptional, we have stayed in some fabulous places but this is probably the best!

If you want a smoke free, casino free, quiet haven, after the hustle of bustle of the Vegas strip, then this is the place for you! We would highly recommend this hotel, and hope to return soon! Thank you for such a wonderful stay!

Stayed: August 2014
3  Thank Rachel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2014 via mobile

We have been disappointed by a negative experience in our room regarding minibar. Once pointed out, the hotel manager really took care of us, listening to our concerns and making all the best to turn the experience from negative to positive. I felt like he was really caring about my staying! This is what makes the difference between one hotel and the others. I strongly suggest you to book a room here!

Stayed: August 2014, travelled as a couple
3  Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2014

Having stayed at pretty much all the 5 star hotels in Vegas with Wynn / Encore being my favourite I went for a change this time around. Great location, rooms are average, no comparison to Wynn but location is great. The pool is excellent for a 40 something bloke on his own, none of the youngsters raving around, very relaxing. No casino.....no problem, theres one 5 minutes away walking in any direction. Similar to the 4 Seasons but more central I would conclude. With so much choice in Vegas I am not sure if I would stay again though.

Room Tip: higher floor the better
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  • Stayed: June 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Luxurytravelmanuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014

Checked in last night, hotel is beautiful!

Rooms are small first of all, inquired to move to a larger room but there all booked up.

Haven't been here for 24 hours yet and have experienced 2 concerns. 1. Had an issue with the linens being stained, spoke with guest relations executive and they corrected this issue shortly after and provided us with complimentary Champagne for the troubles which was nice.

2. Just got back from a long HOT day of shopping and casino hoping to come back to the room to find that nothing is working!! Everything is remotely controlled and I can't even close the curtains...even the wall switches aren't working...no TV...nothing. all I want to do is shower with closed curtains!! Spoke with the front desk and their sending someone to reboot the system...still waiting 20 mins now.

Resort is absolutely beautiful otherwise with a great location in the heart of the strip.

Feel free to Message me for any inquires.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
5  Thank Shaun S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mandarin O, Public Relations Manager at Mandarin Oriental, Las Vegas, responded to this reviewResponded 1 August 2014

Thank you so much for your feedback. It is very disappointing to learn that your experience was less then fantastic. We understand the frustration and apologize for the technical issues that you were experiencing. As we indicated in a private message and through the interaction that you have had with our management, we understand that all issues have been resolved to your satisfaction. We hope that you enjoy the remainder of your visit and experience the hospitality and excellent service that is Mandarin Oriental.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mandarin Oriental, Las Vegas

Address: 3752 Las Vegas Boulevard South, Las Vegas, NV 89158-4382
Phone Number:
Region: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Las Vegas
#1 Romantic Hotel in Las Vegas
#2 Family Hotel in Las Vegas
#3 Spa Hotel in Las Vegas
#3 Luxury Hotel in Las Vegas
#4 Green Hotel in Las Vegas
Price Range: £168 - £480 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Las Vegas 5*
Number of rooms: 392
Official Description (provided by the hotel):
Mandarin Oriental, Las Vegas is one of only eight triple Forbes Five-Star hotels in the United States and is the only hotel in Las Vegas with Five-Star recognition for the hotel, Twist by Pierre Gagnaire restaurant and The Spa. A sophisticated sanctuary of modern elegance prominently situated at the entrance of ARIA Resort & Casino, Mandarin Oriental has made its mark as the ultimate urban resort destination in the heart of the Las Vegas Strip. Designed entirely by interior designer Adam D. Tihany and architecture firm Kohn Pedersen Fox, Mandarin Oriental brings to Las Vegas a new standard of style with stunning suites, captivating architectural design, unique restaurant and bar venues, and the legendary hospitality of Mandarin Oriental. ... more   less 
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Also Known As:
Mandarin Oriental, Las Vegas Hotel Las Vegas

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