I enjoy staying here evertime I come to Las Vegas. I have alwasy had great service and a great stay. I had a little mix up with my room price. I was on a Southwest Vacation package. I use this a lot. Somehow i was over charged by the front desk. I tried to straighten it out before going to my dinner on my last night stay. I was told I needed proof of payemnet from my CC company to adjust my bill. I had a print out of my package that showed 3 day stay, my price, etc. I had to call my cc. company log onto the site, show that I will billed the full amount for a package price. Not 2 nights and then charged full amount for the 3rd. I guess my point is that when i went down to the front desk the young man who's name left me was not so much rude, but so unhelpful or understanding of my situation. I was about to over pay for my vacation and I did not want the hassel after the fact to straighten it out. Several other employees including a manager who helped the second time I came to counter, but saw the entire thing the first time. Well the young man was no help. I went to my room retrieved my lap top to show my CC statement and that i had paid, and my print out from Southwest stating my price for the stay. My second trip down stairs the young lady was very helpful. The young man snubed me when i returned. I would say that it really ruined my last night in Vegas as i spent it sorting out my bill which was clearly the hotels error. BTW I do tell everyone I know to stay at your Hotel. Love the pool, the cabana, I rent on almost every visit. I know this may sound wordie, but I could explain on the phone better. 775.530.0849. Hope the front desk is told that a little compasion goes a long way.
- Official Description (provided by the hotel):
- Do Vegas differently and escape to Vdara Hotel & Spa at ARIA Las Vegas. This breathtaking eco-friendly, non-gaming, smoke-free, all-suite retreat by MGM Resorts International is unlike any other hotel on The Strip. Vdara Hotel & Spa is steps away from ARIA Resort & Casino and connected to Bellagio. Vdara is also a half-mile from the Roller Coaster at New York New York, and 1 mile from the Forum Shops. Amenities in suite kitchens/kitchenettes include refrigerators, stove-tops, microwaves, and cookware/dishes/utensils (upon request). The resort fee is added to all room reservations upon check-in. Hotel resort fee includes: high-speed Internet access (in-suite), local & toll-free calls, Fitness Center access, newspaper available daily, two bottles of water per day, and turndown service upon request. Vdara is also dog-friendly (not pet-friendly) and welcomes dogs up to 70lbs, or two dogs with a combined weight of 70lbs. There is an additional $50 per night fee per V Dog reservation along with $75 per stay non-refundable cleaning fee. ... more less
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- Also Known As:
- Vdara Hotel And Spa
- Vdara Hotel Las Vegas
- Vdara Hotel & Spa Las Vegas