We got a great deal for our room, though when we checked in our room looked nothing like the newer, renovated rooms advertised in the deal we purchased. The room was still nice - large, clean and comfortable.
Staff were not very engaged - when we arrived we weren't even sure where check in was. That said, when we arrived at our room and our toilet and wifi didn't work they were quick to respond and by the time we got back to our room after lunch the issues were resolved.
The casino is very small compared to pretty much every other place we visited so it did not seem too busy. The buffet was pretty good considering how cheap it was. The pool area was nice but half of it was closed despite it being pretty busy.
The shuttle service always left on time (every half hour between 11am and 8pm) but the hours it operated are restrictive so you do end up relying on cabs, especially if the walk to the Forum Shops drop off is no where near where you are. The shuttle itself isn't that large so you do need to be there early so to guarantee a seat. We weren't there during a particularly busy time so I can't imagine what it's like in peak season.
Overall, because we got a pretty good deal on two of our four night stay, it was a good stay - but if you are going to Vegas to see Vegas and experience The Strip rather than just what The Palms has to offer I would recommend staying on The Strip.
- Official Description (provided by the hotel):
- Palms Casino Resort, heralded as one of Las Vegas' most sought-after destinations, is an all-encompassing, one-stop experience. Opened in 2001, the boutique property boasts three distinct towers and a diverse mix of bars and restaurants across a 95,000-square-foot casino. Palms is in the midst of a property-wide renovation, having renovated its Ivory Tower guestrooms, the redesigned Race and Sports Book, the iconic N9NE Steakhouse and suave Ghostbar, named “Best Lounge” by Nightclub & Bar Magazine in 2014. Other amenities include the popular Fantasy Suites, such as the Hardwood Suite, the only hotel room in the world with its own basketball court, and the Pearl Concert Theater, Las Vegas’ leading concert venue; Nove Italiano; the Michelin-starred Alize; Lao Sze Chuan, an authentic Chinese cuisine restaurant by renowned Chicago chef Tony Hu; Cafe 6, a contemporary take on American comfort food classics; the world’s largest Hooters; Drift Spa & Hammam; Brenden Theatres, a 14-theatre Cineplex; three swimming pool environments, and more than 60,000 square-feet of meeting space. Palms Casino Resort is located just west of the center of the Las Vegas Strip off I-15 on Flamingo Road and offers free shuttle service to The Strip. ... more less
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- Also Known As:
- The Palms Hotel Las Vegas
- The Palms Las Vegas
- Palms Las Vegas
- Playboy Hotel Las Vegas
- Palms Hotel Las Vegas
- Palms Casino Resort Las Vegas