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“Dont stay at this place it is a dump”
1 of 5 bubbles Review of Desert Rose Resort

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Desert Rose Resort
Ranked #52 of 264 Hotels in Las Vegas
Certificate of Excellence
GreenLeadersBronze level
Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Dont stay at this place it is a dump”
Reviewed 27 July 2014

Stayed from 11/7/14 until 18/7/14 the room was cleaned once the pool area was never cleaned and was covered in cigarette ends the staff at check in desk were rude and unhelpful the shop in the complex is nothing more than a cupboard and sells absolutely nothing when checking in had to wait 4 hours for a room this place is the pits

Stayed July 2014, travelled with family
Helpful?
6 Thank EFC94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael B, General Manager at Desert Rose Resort, responded to this review, 24 August 2014
I apologize for the negative experience you encountered. We do strive for excellent hospitality and a clean facility. I will communicate the importance of this goal to my managers and staff. We do hope to see you in the future. I am confident we will exceed your expectations. Thank you
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3,726 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (585)
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English first
Minnesota
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 26 July 2014 via mobile

Just got back from a week here in a one bedroom. Overall, it's a pleasant place to stay with a few negatives.
Pros:
Great location! Just off Tropicana Av tucked next to Hooters Casino. Easy walk to Hooters and about a 10 min walk to MGM and Tropicana. Great if you are renting a car. Easy in and easy out. Plenty of parking.
Relatively clean and functional. Plenty of dishes and utensils in the room. Beds are very comfortable as is the couch in the living room. Newer flat screen TVs in living room and bedroom with multiple HBO channels. Free WIFI that worked pretty well.
Smallish pool area with two gas BBQ grills. Two hot tubs near the pool too.
Cons:
Thin walls. Noisy in evening and morning. Can hear sirens, heavy walkers above, and noise from the hallways.
Nasty room carpeting. It is old, worn, and in desperate need to be replaced.
Bathroom is only accessed by going through the bedroom. Awkward when you have another guest sleeping on the couch pullout in the living room.
No washer/dryer in room. They are available on 1st floor in a common area and are coin operated.
Overall: Desert Rose is a decent choice if you are not expecting 5 star luxury. Understand that this is a TIMESHARE. Nobody is coming around to clean your room everyday and dump your garbage. You are given a starter kit of TP, coffee fixings, dishwasher stuff but it's on you to go purchase more if needed. No onsite restaurant or bar. This would have been nice, especially by the pool. Great choice for couples with a car and desiring to stay nearby but not right on the strip.

Stayed July 2014
Helpful?
2 Thank nascar9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael B, General Manager at Desert Rose Resort, responded to this review, 24 August 2014
Thank you for your thorough review. We are glad you enjoyed you stay, many travelers agree that you can't beat a full kitchen with full appliances while on vacation. We are very excited to announce the renovations in the lobby and the units. All of the items you mentioned will be upgraded to new. Please come back and see us. Thank you.
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Fitzgerald, Georgia
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 July 2014

This was our dream trip for our 44 years of marriage. We stayed at the Desert Rose Resort and they were wonderful. We stayed for almost a month and were well pleased with the service. When we needed ANYTHING, we called housekeeping and it was brought almost immediately. Anything that we felt needing attention they took care of quickly. We did have to let them know when things were needed but they were very good about fixing it or bringing things. Would stay here again.

Room Tip: Ask for top floor. They only negative is the light in the rooms at night was bright.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
4 Thank Donna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael B, General Manager at Desert Rose Resort, responded to this review, 24 August 2014
Thank you for the wonderful review and congratulations on the milestone of marriage. We will always be here for you and we look forward to celebrating many more anniversaries. Thank you again!
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Destin, Florida
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 July 2014

Just got back and stayed for 3 nights. Air conditioner struggles to keep it cool. Bathrooms terribly small. Beds comfortable, but again room wasn't very cool.Nice and quiet. No restaurant on property. At time of booking we expected breakfast daily and that was a let down. At least i had coffee in room. Management gave us each one free breakfast from a local dive (surprisingly awesome food @ cocos). Rooms were large and location was convenient to places we wanted to go. Parking good. View was nice looking at luxor. Towels were clean but rough to skin. It was nice having the kitchen and was well equipped.
For the price it was good. If you are expecting glam, its not. It is decent value for an off the strip quiet place to stay.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stefanie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael B, General Manager at Desert Rose Resort, responded to this review, 24 August 2014
We are very pleased that you enjoyed your stay. I am very happy that your room was clean and comfortable. We are very lucky to have a great restaurant so very close. Please come see us again in the near future.
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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 July 2014

We stayed here for three nights (2 BR 2 BA unit)and found it to be extremely comfortable. Minor problem with a noisy air conditioner but otherwise the staff was responsive and helpful and the location was near the strip but not on it, ideal to get to things you wanted to see but also to feel "away" from it all.

Room Tip: We were on the ground floor and had a little noise from the upstairs unit. I would guess the top fl...
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  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
4 Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael B, General Manager at Desert Rose Resort, responded to this review, 24 August 2014
Such kind words. Thank you very much, and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
los angeles, ca
Level Contributor
71 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 16 July 2014

We own a timeshare through Shell Vacations and we always use this resort at least once a year frequently during New Year's Eve. This place never fails us - it is always clean and things we need are always available. Breakfast in the morning is always good but most times there are too many people hovering in the lounge to get their food- other than that it is always there when we need it!

  • Stayed December 2013, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank dagkim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael B, General Manager at Desert Rose Resort, responded to this review, 24 August 2014
Thank you for being an owner and thank you for the kind words. We are so very excited for the lobby and units renovation starting soon. You are always welcome and we look forward to your return.
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Massachusetts
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 14 July 2014

We had a two bedroom condo for four people, for the week of fourth of July. would not recommend staying there, there is no housekeeping, we had to beg for clean towels, when we could find someone that spoke English. The rooms are filthy especially the rugs ,my socks were black within 5 min. of walking on the rug. The rooms are old and in need of total renovation, furniture old and dirty. The security gates didn't work they put duct tape over the locks so there was no security. at one point the lock fell off as we tried to put in our card The bathrooms were horrible very dirty, we even had electrical outlets that were shorting out and falling off the walls .Would not recommend this condo in its current state they would have to do a total renovation to get us to come back, our friends have stayed there 6 years in a row in the past and could not believe how bad this condo is, we will be looking for a new place to stay sorry Desert Rose

Room Tip: stay somewhere else
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  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank kathy h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael B, General Manager at Desert Rose Resort, responded to this review, 25 August 2014
Thank you for the review. We are very excited to announce plans for an amazing lobby remodel this year and all units renovation scheduled for later next year. All aspects of our units will be enhanced and updated. Coupled with our location, we are very excited to be the leader in Las Vegas. Thank you again for your response.
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Additional Information about Desert Rose Resort

Property: Desert Rose Resort
Address: 5051 Duke Ellington Way, Las Vegas, NV 89119
Phone Number:
Region: United States > Nevada > Las Vegas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Green Hotel in Las Vegas
#36 Romantic Hotel in Las Vegas
#49 Family Hotel in Las Vegas
#61 Business Hotel in Las Vegas
Price Range (Based on Average Rates): £
Hotel Class:3 star — Desert Rose Resort 3*
Number of rooms: 284
Official Description (provided by the hotel):
Located 1.5 blocks from the Las Vegas Strip, Desert Rose Resort provides you with great access to all the glitz and glam of Las Vegas along with all the gracious pleasures of a resort hotel. Settle into one and two-bedroom condo suites in Las Vegas with fully equipped kitchens and comfortable living and dining areas – all beautifully decorated with sleek, contemporary furnishings and a rich color palette. Desert Rose Resort’s pool is an oasis, a truly relaxing and refreshing hideaway – dramatically different from the crush of people at some Vegas hotels. Lucky you, Desert Rose Resort is a winning deal in Las Vegas - without stepping foot in a casino. ... more   less 
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Also Known As:
Desert Rose Hotel Las Vegas
Desert Rose Las Vegas
Desert Rose Resort Las Vegas

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