I just got back from a one week stay at the Hilton Grand Vacation Suites through a RCI timeshare trade. I was originally in room 1106 and woke up to find a medium size cockroach in my bathroom. After contacting the front desk I was allowed to move to a different room (without an apology). While packing up my belongs I discovered a large cockroach in the bedroom closet. I contacted the front desk again to inform them that this might be a bigger issue, that they need to inform management and that they should exterminate before they assign this room to another guest. Again not a sincere apology. I was moved to the 15th floor and didn't see any roaches throughout the remainder of my stay. While I was disappointed to be rooming with roaches I was equally disappointed how the situation was handled and that management didn't follow up with me after the incident. I would have gave it three stars is if was just for the infestation issue but I also found the location to be a hassle and using public transportation became a quite large unexpected additional expense.
With that said, the one bedrooms are large, well maintained and attractive.
- Official Description (provided by the hotel):
- Hilton Grand Vacations on Paradise (Convention Center) is adjacent to the Las Vegas Convention Center and minutes from the fabulous Las Vegas Strip where the shopping and entertainment never stop, plus convenient to the I-15 Freeway and a Las Vegas Monorail Station. Guests of this resort enjoy elegantly appointed studios and one & two bedroom suites with views of the Las Vegas Country Club Golf Course and the Las Vegas Strip. ... more less
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- Also Known As:
- Hilton Grand Vacations Suites - Las Vegas (Convention Center) Hotel Las Vegas
- Hilton Hotel Las Vegas
- Hilton Las Vegas
- Las Vegas Hilton Hotel
- Hilton Grand Vacations On Paradise (Convention Center) Las Vegas