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“Great off the Strip hotel”

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Hilton Grand Vacations on Paradise (Convention Center)
Ranked #15 of 264 Hotels in Las Vegas
Certificate of Excellence
ontario
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great off the Strip hotel”
5 of 5 bubbles Reviewed 5 August 2014

Nice hotel off the strip. The first room I checked into had rather noisy neighbors in the adjoining room and the hotel moved me to a quiet room on the end of the hall. The service was great and the staff was very accommodating. Very clean rooms and the pool area was where I spent most of my time. Not too many people and quieter than the pools on the strip, also enjoyed the no smoking policy!

  • Stayed April 2014, travelled solo
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank OntarioHappytravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (269)
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English first
Little Rock, Arkansas
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 4 August 2014

We stayed two nights at the Hilton Grand Vacations this past weekend. Everyone from the security guard, room service, pool attendant, front desk staff was outstanding. We had a great room that was clean and comfortable. Washer and drying in the room with a full kitchen. There is no bar, gambling or restaurant at this property, but there are plenty of options close by. Free parking and wi-fi. I would recommend this property for families and those who don't wish to wonder through slots to get to their room.

Room Tip: East side has a view of the golf course, west is the strip and pool.
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  • Stayed August 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank turfclan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 30 July 2014

Fair for the price. Pool was clean, the room was clean. The bar is fair, but the check-in was horrible. Hotel is not able to accommodate early arrivals, but make promises to check you in early. I did not get the best service on this trip, but the hotel is a good place to stay.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
4 Thank Damon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltongrandvacations, Manager at Hilton Grand Vacations on Paradise (Convention Center), responded to this review, 5 August 2014
Thank you for your feeback. I want to apologize for not being able to check you in early during your recent visit with us. Early arrival is based on availability, if we have the rooms available, we are happy to check you in, no need to have you wait. If the hotel was sold out the night before, it would depend on what we have available based on what room type you booked, hope this helps a little. Please feel free to contact me in the near future should you encounter or need another early arrival. I can be reached at 702-946-9201.

Thank you,

Jessica Dupont
Resort Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riverwoods, Illinois, United States
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 30 July 2014

Used our timeshare to stay here near the LVH & Convention Center and it was great. Very helpful staff and lovely functional rooms made our stay perfect. Needed to print something and business center was perfect and desk staff made a few copies to save me a trip to office store.

Room Tip: We had three staying in suite and pullout sofa bed worked great
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  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Dodge, Iowa
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 30 July 2014

We stayed here in July of 2014 and it was not impressive. The service is unspectacular!! I would suggest one look at the responses made by Ms. Jessica Dupont, the hotel director, she is dismissive, demeaning and not offering any accommodation. Our past experiences with Hilton have shown them to be attentive, accommodating and willing to make a situation RIGHT. Thus in comparison this is not a Hilton.
We stayed here after being offered an opportunity the opportunity while making a reservation with Hilton at another location. HGV offered us to stay here for $250 dollars for 3 nights. That is about what it was worth!

Room Tip: I would suggest that you stay somewhere else if you want to easily and readily participate in the ac...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
5 Thank John O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltongrandvacations, Manager at Hilton Grand Vacations on Paradise (Convention Center), responded to this review, 5 August 2014
Thank you for your review & I do apologize if you feel I am anything but sympathetic & apologetic to the woes of our present, past & future guests. Please contact me immediately at jdupont@hgvc.com so we can come to a mutually satisfactory conclusion to your experience.

Sincerely,

Jessica Dupont
Resort Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 29 July 2014

It was an awesome place for me and the group of guys to use as a base as we lived it up on the Vegas Strip. It is close to the Las Vegas Convention Center Metro stop and is a short cab ride at the end of the night (or beginning of the morning, it is Vegas). The rooms we had were big a spacious even for us, and the staff was great and friendly. Also, the coffee and food shop in the hotel was key to getting us up and going each morning. Not sure if we were there "off season" but the place was quite and we had the pool/hot tub to ourselves most of the time.

  • Stayed August 2013, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, United States
1 review
5 of 5 bubbles Reviewed 28 July 2014

We have stayed at two of the Hilton Vacation Club properties in Las Vegas and both times they have been excellent. Great value and everything you need right there. We will definitely stay there again!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank Victoria C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Grand Vacations on Paradise (Convention Center)

Property: Hilton Grand Vacations on Paradise (Convention Center)
Address: 455 Karen Avenue, Las Vegas, NV 89109-5231 (Formerly Hilton Grand Vacations Suites - Las Vegas (Convention Center))
Region: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotel in Las Vegas
#22 Romantic Hotel in Las Vegas
#22 Business Hotel in Las Vegas
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Grand Vacations on Paradise (Convention Center) 3*
Number of rooms: 419
Official Description (provided by the hotel):
Hilton Grand Vacations on Paradise (Convention Center) is adjacent to the Las Vegas Convention Center and minutes from the fabulous Las Vegas Strip where the shopping and entertainment never stop, plus convenient to the I-15 Freeway and a Las Vegas Monorail Station. Guests of this resort enjoy elegantly appointed studios and one & two bedroom suites with views of the Las Vegas Country Club Golf Course and the Las Vegas Strip. ... more   less 
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Also Known As:
Hilton Grand Vacations Suites - Las Vegas (Convention Center) Hotel Las Vegas
Hilton Hotel Las Vegas
Hilton Las Vegas
Las Vegas Hilton Hotel
Hilton Grand Vacations On Paradise (Convention Center) Las Vegas

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