Stayed at Sky Suites for our 20th anniversary and were not disappointed. With the limo driver waiting for us on arrival and very quick check in we were sitting in our room less than hour after touchdown at the airport. Amazing! We were in what appeared to be a corner suite on the 36th floor. Large bedroom with seperate living room. Nice view of strip, very spacious, modern and comfortable. The ipad controller was interesting but took a while to figure out how to use everything, especially dimming all of the lights correctly at night. The room was immaculate and luxurious. Very happy with the suite itself.
What really makes this property a cut above is the level of service and quality of personnel. They have obviously been trained very well. Very professional customer service at all levels we encountered including our limo driver, front desk person, maid and bell service. We had various staff congratulate us on our anniversary, a nice touch. Complimentary half bottle of champagne waiting for us in our suite. Turn down service was intricate and extensive. The ability to get bottled water, snacks and coffee from the lounge was another great amenity.
We only ate onsite at the Cafe for breakfast because we had made dinner reservations at Gordon Ramsay Steak long ago for our anniversary (very good) and dined another night at Mandalay Bay as we went to the Michael Jackson One show on that property. The breakfast at the Cafe was excellent both times.
We did have some issues with the drink and food service at the pool. It took about 30 minutes to get our drink order and we never got the food we ordered. After about an hour I asked the pool server and she said they lost our food order. Finally got our food about 1 1/2 hours after ordering. I realize this is not a Sky Suites issue, but an Aria pool issue. A bit disappointing after our great experience with the Sky Suites staff.
- Official Description (provided by the hotel):
- Indulge your senses at ARIA Sky Suites, a luxurious Forbes Five Star, AAA Five Diamond retreat high above the Las Vegas Strip. With exquisite amenities, incredible views, personalized assistance and effortless access to some of the city's most enticing offerings, Sky Suites is the ultimate destination for discerning guests. Celebrate Las Vegas on your own terms at this prestigious Forbes Five Star Award-winning destination, one of only 83 hotels in the world with this exceptional service rating. ... more less
- Reservation Options:
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- Also Known As:
- ARIA Sky Suites Las Vegas